Search Results for 'use visual'

Hi,

Please make sure that you use the latest version of Visual Composer – http://screencast.com/t/MnvzH94gl and you have all elements enabled from Visual Composer settings – http://screencast.com/t/GA7GLkAAlQw You should be able to edit edit blocks that you use, just edit the page – http://screencast.com/t/HzA7T6xtq
If it doesn’t work, please disable all your plugins except of Visual Composer, clear cache and see if you can edit block settings. Let me know how it goes!

The theme doesn’t have an option to rotate banners and you will have to use a plugin for this. You can try a plugin like AdRotate or Simple Ads Manager that are used by many users and use the shortcode in Theme Panel > Ads spots, please check documentation – https://forum.tagdiv.com/article-ads/

Thanks!

• This reply was modified 11 years by Alin [tagDiv].

Hi,

Sometimes it is not enough just to turn off the cache plugin, the page may not be refreshed, it remain cached. So please disable all your plugins except of Visual Composer, clear cache and purge your files if you use CDN. Also re-set top and main menu in Theme Panel – http://screencast.com/t/kpQKhhk51a and save. Check if you still have this issue.
If this doesn’t fix it please send an email at contact@tagdiv.com and provide wp-access so we can take a look. Also paste a link to this conversation so we can know who you are and what your issue is. We will answer as soon as possible.

Thanks!

Hi,

Please disable all plugins except of Visual Composer, clear cache and purge your files if you use CDN as I have checked your site and you have some js in the console – http://screencast.com/t/Af7FfMVJAxxr that may cause this. Let me know how it goes!

Thanks!

Hi,

Please check this without CDN(disable if you use it), also disable all your plugins except of Visual Composer and clear cache. Then regenerate your thumbnails again and see if you still have this issue.

If this doesn’t fix your issue, please send an email at contact@tagdiv.com and provide wp-access so we can take a closer look. Also paste a link to this topic so we can know who you are and what your issue is.

Thanks!

Hi,

Please disable all your plugins except of Visual Composer, clear cache and also check this without any js/css minifications. I have checked your site and the issue seems to be caused by this css – http://screencast.com/t/5NGRKOvML – http://screencast.com/t/sqTAQGqG So this css and a margin and I guess that it comes from a plugin that you use.

Also if you refer to the quotes you can find them in Formats – http://screencast.com/t/nDCcuirC6Wx The shortcodes were removed, html is used now to allow a backend replica of the frontend.

Thanks!

Hi k24,

I have checked your site and the issue with social icons is happening also on desktop. Please check this without any plugins active except of Visual Composer, clear cache and purge your files as I see that you use CDN, then see if you still have this issue with social counter icons.
If this doesn’t fix the issue, please try to replace elements.png and elements@2x.png files with those provided with the theme version that you use – http://screencast.com/t/NYJ6voKq
Regarding mobile menu you can use custom css the change it color: http://screencast.com/t/eu3aUxL2pm

@media (max-width: 767px) {
.td-header-wrap .td-header-menu-wrap-full, .td-header-wrap .td-header-menu-wrap, .td-header-wrap .td-header-main-menu {
background-color: #fff !important;
}
#td-top-mobile-toggle i, .header-search-wrap #td-header-search-button .td-icon-search {
color: #222 !important;
}
}

Yes, you can use this guide to update the theme to the latest version(A-also video tutorial,B,C) – https://forum.tagdiv.com/how-to-update-the-theme-2/ and you can do this without plugins active and then update the Visual Composer and other plugins that come with the theme(if you use).

Thanks!

Hi,

What version of visual composer plugin you use? Please try to increase the memory allocated to php limit: https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Thanks!

Hi,

The space is there because there’s no height set on the image container. On posts which come with no image the excerpt and the other elements move to the top area. I’ve uses custom css to add height to the image container and you can see how it looks now – http://screencast.com/t/pH0oCBs8R2i

I think you need some sort of masonry block, unfortunately the theme doesn’t have one. A solution may be to create a new block but it’s not an easy task so i suggest that you look for a professional developer to help you with this task. An alternative would be to test the masonry grid available in Visual Composer – http://screencast.com/t/PFZA4lstRg – https://wpbakery.atlassian.net/wiki/display/VC/Grid+Builder

Thank you!

• This reply was modified 11 years by Emil G.

Hi,

1. Using Ad Box(block or/and widget) and set sidebar ad, it will display the same ad. If you want to display a different ad you can paste the code in a custom spot from Theme Panel > Ads and set it in Ad Box block.
2. Unfortunately the theme doesn’t have an option to remove ads on specific page/post. This can be done using custom css or alter the code, but the issue on your site is the classes from body are missing and I need it to use a specific class for your single product page(or all products page).
I think that it is a conflict and a plugin remove those classes from the body, please check – http://screencast.com/t/TvG4K9JVSy it should look something like this – http://screencast.com/t/nSWbEOYJP8 Please deactivate all plugins except of Visual Composer, clear cache and use browser inspector tool(F12 on Chrome) on any of your articles not only product page have this issue and see if they appear, then activate your plugins one by one and see which one cause this issue.
3. Please check also our demo and see if you see the same problem – http://demo.tagdiv.com/newspaper/td-post-2015-awards-all-of-the-best-and-worst-moments-from-the-show/

Thanks!

Hi,

Glad that you have managed to solve this! Visual Composer can be used also on articles, but we recommend to be used on pages as some issues may appear if it is used on posts. Like you already know it can be used for post content(use columns) not for bottom areas like author box, related articles.. The best way is to create your articles without using pagebuilder(use default Visual Editor) so you can manage sidebar like you wish – https://forum.tagdiv.com/post-formats-for-tinymce/

Thanks!

Hi,

I did not found any issues using the latest version of the theme, so please make sure that you test this like Emil suggested without any plugins active, leave just Visual Composer active, clear cache and purge your files if you use CDN, also resave your permalinks.
Also if you still have this issue send an email at contact@tagdiv.com and provide wp-access so we can take a look, also paste a link to this topic so we can know who you are and what your issue is.

Thanks!

Hi,

The issue may come from a plugin. Try to disable all plugins, enable only Visual Composer and check again.
Next i suspect some of the html used on your custom page template may be broken, this may cause the admin bar not to display. Check all code again and see if there are any errors.

Thank you!

Hi,

I suspect there’s a js issue, it may come from plugins. Try to disable all plugins, enable only Visual Composer and see if the issue is still there. If it’s gone enable the rest of the plugins one by one until you find the one who causes this issue.
You can also try to disable the image animation in Theme Panel and see if this issue is still there – http://screencast.com/t/uM53rlVz

Thank you!

Hi,

I have checked your site and you have some js errors in the console that may cause this issue – http://screencast.com/t/Imbv3nUDSMlq So please make sure that you test this without any plugins active, leave only Visual Composer, clear cache and purge your files if you use CDN. Also please disable all js/css minification and see if you still have this issue.

Thanks!

Hi,

Please make sure that you use the latest version of the theme 6.3.2 and check this without any plugins active except of Visual Composer, clear cache and purge your files if you use CDN. Also disable any css/js minifications.
You have these errors in the console that causing this issue – http://screencast.com/t/VVlOIgW74XE also you can disable lazy load effect if you don’t need it – http://screencast.com/t/oD1T5EktqTfv

Thanks!