Search Results for 'use visual'

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

That particular demo uses a media grid element from Visual composer, you just have to add it to a page – https://www.screencast.com/t/VrtkP2vX4H2z and select the images you want to be displayed and different styling options. Then you must go to the row settings – https://www.screencast.com/t/XVEBbbBwgy and stretch the row to full width. The result should be like the one in the gallery in the demo.

Thanks

Hello,

The message is intended and was added by us and not visual composer. It is a warning that does not allow you to use big grid on a 2 column layout.
The problem with the big grids is that the 3 column layout is their intended way of using them. We never intended the grids to be used on 2 columns. But they do not display properly on 2 columns. They never have. We added this check so users understand that the grids are not meant to be used in any other layout. If you still want to use them on 2 columns, you will have to edit the theme code like so:
Please comment out or remove this code: https://www.screencast.com/t/SKhrNN5v47 and also remove one of these curly braces: https://www.screencast.com/t/AjjTkQM3E The check is added in each grid file in particular so you will have to edit the file corresponding to the grid you use.

Thank you!

Hi,

It seems that the ajax request is being blocked – https://www.screencast.com/t/W63FmaM962Ky Please try to deactivate all your plugins except Visual composer to rule out any plugin interference, clear the cache and check again. Also check any modifications you might have made to the theme files, and deactivate the child theme if you use one.

Thanks

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

If this does not fix it, then please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

For image troubles please make sure you regenerate images: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ you can use the force regenerate plugin instead if you want.
Also please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello leapdsc,

Unfortunately, I do not exactly understand what you want to achieve, sorry! I suppose that you are using the first image from your page content which is added by Visual Composer with single image element from this plugin, like this -> https://www.screencast.com/t/rxBDhfAzuLJ The Author Avatar can be set it from panel, using the WP User Avatar plugin or Gravatar, according to our guide here -> https://forum.tagdiv.com/how-to-set-the-avatar/
If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for your understanding!

Hi,

It would be helpful if you could provide a link to your website, so we can inspect it and see this problem. Maybe you have some custom code added in Theme panel, or there have been some modifications to the modules used by these blocks. There is now way of telling for sure without inspecting this problem first hand. I have tested this and the date displays properly on these respective blocks. Another possible cause could be that a plugin in interfering with the theme functionality, try disabling all the plugins except Visual composer, clear the cache and check again.

Thanks

Hello salocharly,

You should use the Ad Box element from Visual Composer because there you have this option available, like this -> https://www.screencast.com/t/LJjbSgLL If you want to insert the Custom Ad on posts, you should generate the shortcode with Ad Box and then, using the do_shortcode method you can inject this code where exactly you want to add this to your post templates. -> https://www.screencast.com/t/jnILe8S2d The generated shortcode is ->
[td_block_ad_box spot_id="custom_ad_1" spot_title="Advertisment" tdc_css=""]

Hope this helps!

Thanks for your understanding!

Hello hollymarie,

The whole functionality of Author Box is to display all the authors from your website through using the Author Box element from Visual Composer. Please provide more details about your problem, also, give me your website so I will be able to take a closer look and also, so I will be able to provide a more accurate response. You can provide some useful screenshots for a better understanding.

Thanks for your message!

Hello marcomilic,

Ohh, no. You must not buy another license for your Visual Composer, sorry! You simply download the latest theme packet from Theme Forest because this will com bundled with the latest version of the theme and also, with the latest version of required plugins. For more information about how you can update the Visual Composer, please check here -> https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/

Thanks for the message!

Hi,

Please try as a first step to deactivate all your plugins except Visual composer, clear the cache and check to see if the problem is still there. Also check any custom code you might have entered in theme panel, or added to the theme files. If you use a child theme try switching to the main theme, because this could affect the functionality. Please let us know how it goes.

Thanks

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

Unfortunately, the theme does not have such an option for this live streaming video platform, sorry. You can use the available video elements from Visual composer for your pages – https://www.screencast.com/t/HkRbECIs and they should work properly in their respective purpose if a valid video link or video id is entered in the required field. Maybe the video you are trying to use is private, and not allowed access to be played on different websites. Please correct me if I misunderstand what you meant.

Thanks

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

We do not see 2 avatars on our end. You could be facing with a plugin compatibility issue caused by other plugins. Please revert your custom modifications (make a back-up before) and disable all other plugins except visual composer and buddypress, clear cache and reset cdn files if you use it. Then test again. If you still have issues with it, please provide a link so we can inspect it.

Thank you!

Hi,

Please check and increase if needed the parameters mentioned in this guide – https://forum.tagdiv.com/system-status-parameters-guide/ because this could affect the theme functionality. Also disable all the plugins except Visual composer, clear the cache and try again to enter the ad code in theme panel and save. Please let us know how it goes.

Thanks

Hello JJ0000,

Please provide your website URL with a specific link for your Activity page so I can take a closer look at it. Also, you can provide some useful screenshot where to show your actual problem. I need to know more details about this, so I will be able to provide a more accurate response. Also, if you are using some untested plugins with the theme, please try to remove all of them and leave just Visual Composer and Buddypress to active, clear all your caches and install only the plugins that come bundled with the theme copy and rule out any conflicting plugins.

Thanks for your understanding!