Hello,

If I understood correctly, you made a mobile page for the homepage, but you want to use AMP and Mobile Theme plugins for the other posts/pages, for this you can disable the mobile theme plugin for the homepage from the Gutenberg editor using the following option => https://www.screencast.com/t/sEqNOLaOC

Hope this helps you!

Thank you!

Hello,

Unfortunately, you can’t edit what is in the footer for the mobile theme plugin, the only settings what is for the footer you can find in Theme Panel -> Mobile Theme -> Footer => https://www.screencast.com/t/nbHtGB01zOR

Thank you for your understanding!

Hello,

Indeed this seems to be a weird problem. My suggestion is to first start clearing your cache. Make sure that your cache is optimized and cleared. Also what You should do is to check your plugins. Please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!

Thank you!

Hello,

I checked your website and the Youtube counter works well => https://www.screencast.com/t/j7H31vNT -> https://www.screencast.com/t/MWFforoFD

Thank you!

Hello,

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!

Thank you!

Hello,

If you refer to the category that appears on blocks on the homepage like this => https://www.screencast.com/t/u2agawsXK, then you can display only one category, but you can set which category will be display when you make/edit a post from Post Settings => https://www.screencast.com/t/xxLpnWypnIC

Hope this helps you!

Thank you!

Hello,

If you have a header and footer template from Cloud Library, I made a video that can help you to stretch the row-> https://we.tl/t-DKEhANkjs , but if you have a standard header and footer style from Theme Panel => https://www.screencast.com/t/wFuliGFETAs , then you need to stretch the header and footer from Theme Panel -> Template Settings -> Force full width => https://www.screencast.com/t/9vGQc2rWZ5k

Hope this help you better!

Thank you!

Hi,

According to this message you need to activate the theme only in this way you can use the tagDiv Cloud Library.
This a guide on how to activate the theme ->https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

Hope this helps you!

Thank you!

Hello,

You can translate those elements from Theme Panel -> Translations -> Translations => https://www.screencast.com/t/ZCOQxal5Njc -> https://www.screencast.com/t/lf7fjaeuqR -> https://www.screencast.com/t/rRZTDkML

Hope this helps you!

Thank you!

Hello,

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.

Let us know about your results!

Thank you!

Hello,

According to the message, you need to delete the file that was created by the Litespeed Cache and this way the new plugin for the cache can create the new file with the new settings.

Thank you!

Hello,

Unfortunately, our theme does not have these functions, but you can achieve this using some plugins for rotation ads.

Thank you for your understanding!

Hello,

Please make sure that you are using the last theme version, Newspaper v10.3.9.1 and last WordPress version 5.7.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

I suggest setting the permalinks from WordPress-> Settings-> Permalinks, on Plain => https://www.screencast.com/t/aQVuDCyS and see if there are any changes.

Let me know the results!

Thank you!

Hi,

You can use a license key for one single product, but if you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.
According to Envato license terms, a theme can be used for a single end product (website):
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!

Hello,

That element is from WordPress, and that can’t be translated by the theme translation. Please try to use the element called “Search Form” from tagDiv Composer, and then you can change the text on the button => https://www.screencast.com/t/Wx25OGbV

Thank you!

Hi,

we have sent this information to our developers and following the investigations, this notification does not come from our theme.
Also, according to this topic from WP support
https://wordpress.org/support/topic/sharedarraybuffers/ to fix the problem you need to set that code in functions.php wp-content/plugins/td-composer/legacy/Newspaper/functions.php or if you use the child theme you can set it in the functions.php from there.

Thank you!

Hello,

Indeed the above reply is not a fix for the tagDiv Newsletter plugin.
Unfortunately, at the moment we don’t have a fix for this problem, and I don’t know if the fix will be in the next update, that’s why I provided the above “solution”.

Thank you for your understanding!
We are sorry for the inconvences!

Hi,

Please check if you don’t have a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, please try the solution provided above, and if this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello,

Please make a full backup to all files and the database and contact us via email at contact@tagdiv.com to investigate the problem. Provide
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Hi,

1. I just made a test and for me, the post with smart list works fine => https://www.screencast.com/t/VycKYZJCCu80 -> https://www.screencast.com/t/bb7Cyb7w9O1W
Please provide more details about your smart list settings that you made, some screenshots.
2. If I understand correctly you want that featured image from post with a smart list to display the featured image only on blocks/grids and not inside the article, if it is so, then you can achieve this on a standard post template without a featured image ( style 5 or style 12 => https://i.imgur.com/g7bmCx5.png), or with a featured image using a custom code CSS to hide the featured image inside the post or a better option is to use a single post template special for a smart list from tagDiv Cloud Library => https://www.screencast.com/t/9MxUbtMt9 where you edit the layout using the tagDiv Composer and remove the elements that you don’t want (the featured image)

3.Yes, you can view all the smart lists templates by checking our article from here -> https://forum.tagdiv.com/smart-lists/
Also, this is a link directly to our live smart list-style -> https://i.imgur.com/srn2OYg.png -> https://demo.tagdiv.com/newspaper/smart-list-style-1/

Thank you!

If you’re seeing only NAVER please make this adjustment in the tagDiv Composer plugin -> wp-content/plugins/td-composer/legacy/common/wp_booster/td_first_install.php
=>https://www.screencast.com/t/yO3iU8E5JhH
Then hit a save in the theme panel and then revert the code back to the original, this will make the social icons appear properly again -> https://forum.tagdiv.com/design-post-pages-using-default-templates/.
If you don’t have success you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will fix the problem. Include a link to this topic in the email.

Thank you

Hello,

You can set the shortcode in an element called raw HTML => https://prnt.sc/10jfzg2 or you can try to set the shortcode in column text or text with title in text zone => https://www.screencast.com/t/yzHiFcS8g8 -> https://www.screencast.com/t/uDXaxJ8JSKFB. The shortcode is automatically saved.

Hope this helps you!

Thank you!

Hello,

To change the background color on the mobile menu, you need to go in Theme Panel -> Theme Colors -> Mobile menu/ mobile search => https://www.screencast.com/t/AEwu8AVTtJ
If you have the mobile theme activate then need to set the color in Theme Panel -> Mobile Theme -> Theme Colors -> Mobile menu => https://www.screencast.com/t/Ejwx6NiE3a

Hope this helps you!

Thank you!

Hello,

If you have a Pro Prebuilt Website, then you have a Single Post Template from Cloud Library, edit with tagDiv Composer and you can remove these 3 elements with right-click => https://www.screencast.com/t/RAAVeOI60Aq or selecting the element and with drag & drop place into the deleting red zone from the bottom right of the page => https://www.screencast.com/t/IE4KXmmuvsyg

Hope this helps you!

Thank you!

Hello,

We did some checks and it seems that it is the same source code, but interpreted differently by the browser and that we would like to investigate the issue, if you agree please make a full backup to all files and the database, and contact us at contact@tagdiv.com, provide wp-admin and credentials, also a link to this topic in order to identify you.

Thank you for your understanding!