Hello,

You can stretch the row on the header and footer too => https://www.screencast.com/t/8mbCZMC4 -> https://www.screencast.com/t/lVfyVEQY9fWb

Hope this helps you!

Thank you!

Hello,

Usually, this message error appears when you use an old theme version (the current version is 10.3.9.1) and the theme API for Instagram is no longer available.
This problem can be solved by updating the theme.
Before updating, make a full backup to all files and the database, in case something goes wrong => https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, make sure you set the Instagram like in this guide -> https://forum.tagdiv.com/instagram-widget/

Let me know about your results!

Thank you!

Hello,

This social sharing icon appears only on the mobile version. If you want it to be displayed on the desktop version, you need to use a custom CSS => https://www.screencast.com/t/slYFHBpS8tr

.td-social-line{
display: inline-block;
}

The code needs to be set in Theme panel -> Custom code -> Custom CSS => https://www.screencast.com/t/fxetQe24ZHf

Hope this helps you!

Thank you!

Hello,

Please make a test only with tagDiv plugins activated, if you have other plugins activate, please disable them and see if the problem persists.
There is a plugin that interferes with our theme, those are the plugins tested with our theme => https://www.screencast.com/t/OdtibYmIf

Thank you!

Hello,

Unfortunately, there is no option for a preview.

Thank you for your understanding!

Hello,

Please edit the single post template with tagDiv Composer and make sure the Single Post Comments are set => https://www.screencast.com/t/I6CNiUj5x4BC also, make sure that comments option from Theme Panel are enabled => https://forum.tagdiv.com/enabledisable-comments/
Make sure that the option is enabled on the posts => https://www.screencast.com/t/2gkU2crC

Thank you!

Hello,

I just checked your website and you have the images on the blocks => https://www.screencast.com/t/USqhgdaUTGU -> https://www.screencast.com/t/jd1xQ115Pfgm
Did you solve the issue?

Thank you!

Hello,

Please try this code CSS

.home .fb-comments{
display: none!important;
}

Set the code in Theme Panel -> Custom Code -> Advanced CSS -> Phones => https://www.screencast.com/t/rfJpxYOUT3vS

Hope this helps you better!

Thank you!

Hello,

Usually, this problem appears where are you using javascript (custom/ external code Javascript), this code can be set as custom in Theme Panel, theme files or it can come from the extra plugins that are using.
Please make a test only with tagDiv plugins and without extra custom code, also if you are using a child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.

Thank you!

Hello,

Unfortunately, there is no option to edit the behaviour of the tagDiv Newsletter.
You can try to set the code from Newsletter in the column text in text zone => https://www.screencast.com/t/efF58x6ZFRw and disable the tagDiv Newsletter plugin, and please check to see if now everything is normal.

Thank you!

Hello,

Sorry, I don’t have access to your screenshots => https://www.screencast.com/t/LEat7ZJG0r to can understand better the problem that you reporting regarding the paragraph of every post.

Thank you!

Hello,

You can edit that button with tagDiv Composer, select the element and in the tab called General, you can change the text on button=> https://www.screencast.com/t/v3Jqckuvp4

Hope this helps you!

Thank you!

Hi,

The footer templates do not have the button to be edited with tagDiv Composer in the backend. Please check this guide:https://forum.tagdiv.com/footer-templates/
The footer template can be edited only from the frontend if it is assigned, edit a page/post template with tagDiv Composer and go down to the footer. => https://www.screencast.com/t/rpfNhfyrF

We talked about it on this topic: https://forum.tagdiv.com/topic/how-to-edit-footer-template-default-pro-by-tagdiv-composer/

Hope this helps you!

Thank you!

Hi,

Please use the amp plugin with the mobile theme plugin as in our documentation from here :
-> https://forum.tagdiv.com/the-mobile-theme/
-> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
Use one of these options for amp -> https://i.imgur.com/xM75y2R.png in this way the invalid markups will be solved and the amp will work better.

Also, you can use the settings from the theme panel, these will be applied for AMP and mobile theme too -> https://i.imgur.com/6QXJvFR.png -> https://i.imgur.com/mi0qdQf.png

Let me know if the problem persists!

Thank you!

Hello,

Sorry, I don’t have access to your links => https://www.screencast.com/t/PrnsphFTI4j, but please check if you have the tagDiv Composer activate and try again to activate the theme => https://www.screencast.com/t/icHeSXqHCJhx
Also, please check this topic -> https://forum.tagdiv.com/topic/i-cant-activate-theme-2/

Thank you!

Hello,

We hope the update will be this month.

Keep in touch!

Thank you!

Hello,

This issue has been discussed in this topic here:
-> https://forum.tagdiv.com/topic/recommendation-for-new-theme-updates/

Thank you!

Hello,

1. To change the color of the “next” and “previous” buttons, edit with tagDiv Composer => https://www.screencast.com/t/XrzV38MS9 , select the block => https://www.screencast.com/t/gAgARDgi, and in the tab called “Style” you have settings for pagination => https://www.screencast.com/t/GRGrgUzxB1
2. To change the color on the icon for the mobile menu, you can edit it and set which color do you want => https://www.screencast.com/t/qtvwAymBODf , but if you want to change the color when the menu is open like this => https://www.screencast.com/t/OutN1mFpgBfg, you need to make the settings in Theme Panel -> Theme Colors -> Mobile menu/ Mobile search => https://www.screencast.com/t/aQj2hQ1y and to change the font go in Theme Panel -> Theme Fonts -> Mobile menu => https://www.screencast.com/t/HmDMTyJ5 -> https://www.screencast.com/t/i9f8iXcjR
3. To change the title select the block and in the tab called “General” you can set the title => https://www.screencast.com/t/DsoWsW4ka6Eb also, the color => https://www.screencast.com/t/HesQ9XdQ
4. That slide is customized, and to change the hover color you need to edit with tagDiv Composer => https://www.screencast.com/t/9NzcXNktYmAC select the element above the slide and in “Open CSS Editor” you can change the color => https://www.screencast.com/t/RTiayOJO
5. To change the background color on the slide you need to make the same steps => https://www.screencast.com/t/aMLfq6EXGyx for change the background on the AUTHOR / DATE / COMMENT / EXCERPT => https://www.screencast.com/t/cah6u5jvT19 all the settings are in the RAW CSS.

Hope this helps you!

Thank you!

Hello,

This tag <br> will not work for the post title on the blocks.

Thank you!

Hi,

We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/ but you can try other plugins and see the results.

Hope that helps you!

Thank you!

Hello,

Single Post Template from Cloud Library can be edited on front-end with tagDiv Composer, this is the only way and will it work. tagDiv Cloud Library is a special custom post type made for our theme and all cloud templates that are built with it are store in the database. Therefore will not work if copy the shortcode and disable the plugin.
If you want to make a template with code you can edit a standard template from the tagDiv standard pack and you can set it in the child theme.

The mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple).
Also, with our theme, you can use for mobile the responsive version of the theme, the mobile theme plugin or the mobile page editor (this can be edit with tagDiv Composer).
You can check this video about the Newspaper theme version on mobile -> https://www.youtube.com/watch?v=SpGkOnJeNZY

About the custom header, please notice that we can provide support only for theme functions and for custom implementation. For this, you need to contact the custom services -> https://tagdiv.com/premium-customization-services/

Also, for implantation and compatibility for untested and custom plugins, you need to contact work ->https://tagdiv.com/premium-customization-services/

Also, make sure the code you set in the functions.php is set in child theme functions.php or this path => wp-content/plugins/td-composer/legacy/Newspaper/functions.php

Thank you!

Hello,

You can set the shortcode in an element called raw HTML => https://prnt.sc/10jfzg2 or another alternative you can try to set the shortcode in column text or text with title in text zone => https://www.screencast.com/t/yzHiFcS8g8 -> https://www.screencast.com/t/uDXaxJ8JSKFB. The shortcode is automatically saved.

Hope this helps you!

Thank you!

Hello,

I saw in your screenshot that you made the row sticky, like this => https://i.imgur.com/jXAUoV0.png those are the right steps to make a sticky sidebar, for this you need to select the column on that row and check the sticky option like this => https://i.imgur.com/3v8bUZH.png (the first option was for all row, and that option is work correctly).

Thank you!

Hello,

Make sure that all theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/ , you need to disable the Rocket Loader.

Let me know about your results!

Thank you!

Hello,

Sometimes this problem can appear when the server does not have the proper resource or you have a plugin conflict.
Please make sure that all theme requirements were set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/ and please increase all requirements that are lower, and follow all steps.
Here is an article about how to fix this problem => https://www.wpfixit.com/wordpress-error-there-has-been-a-critical-error-on-your-website/

Hope it will help you!

Thank you!