Hi,

I think it’s a misunderstanding, if you want to edit the menu that is in the page header, then you have to change the layout in Theme Panel -> Header where there are 15 standard styles => https://prnt.sc/10dnuri -> https: / /prnt.sc/10dnwnm
Block Header Template applies to the header of the blocks that are on that page, for example => https://prnt.sc/10dnswg -> https://prnt.sc/10dntia

Thank you!

Hello,

I just checked your website and the posts loop Work correctly => https://prnt.sc/10dmee2
Also, for the other block, can be from the firewall or security module which blocks the admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually, it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again

Hope this helps you!

Thank you!

Hello,

The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
For AMP you can use mobile theme plugin and use this option => https://www.screencast.com/t/uOOZoezrSR then the mobile theme layout will apply only for AMP, and if you want to have AMP pages, not only AMP post then you need to set for pages a page content in the mobile editor (content made without builders). => https://www.screencast.com/t/xbgZG8kH
Also, to increase the page speed you can check these similar topics for more solutions:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Also, our developers are working to improve the page speed, so we hope in short time we will deliver the improvement in the future updates.

Thank you for your understanding!

Hello,

If you want to customize it how you want then this will require custom work which is not covered by the support team because there is no setting to achieve that.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you for your understanding!

Hello,

Unfortunately, it can be obtained but it is more difficult because the elements have a certain priority for display and require more knowledge.

Thank you for your understanding!

Hi,

This problem can be from the firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually, it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Hope this will help you!

Thank you!

Hello,

Unfortunately, there is no option to hide the number. on some smart lists, you can use CSS code to hide, but on this list, you can’t use it (even if you make a CSS code, the problem occurs when the number of posts is more than 9) => https://prnt.sc/10dkavz

Thank you for your understanding!

Hello,

Please check this option is checked on the row => https://prnt.sc/10djsv9 if yes please disable it and see if the problem persists.

Thank you!

Hi,

Unfortunately, our theme does not have this option implemented, to have the statistics about how many views and how many clicks have the ads.
I think this can be done if you use an extra plugin, but I can’t recommend one because we don’t have any tests with our theme.

Thank you for your understanding!

Hello,

As I said it is a problem, and that it will work again as before in the new update, which will be hopefully this month.

Thank you for your understanding!

Hello,

That space is not a problem in the theme, and it appears there due to certain changes made by you. please check the footer section of this demo (the one you installed) https://demo.tagdiv.com/newspaper_local_news/ where there is no such space.

Thank you!

Hello,

You can achieve to reduce the space between titles like this (for example) => https://we.tl/t-F0fbi9CuIw

Thank you!

Hello,

If you want to insert only the icons you can use the font awesome => https://forum.tagdiv.com/how-to-add-icons-in-menu/
Also, you can create that menu with tagDiv Composer or you can import a menu that is like your menu from Cloud Templates => https://prnt.sc/10dgh3l

Hope this helps better!

Thank you!

Hello,

The theme has more fonts and font-size and depended on the demo and place where you want to set the revolution slider on the website. Please provide more information like a link to your website and where you want to add the slider (screenshots).

Thank you!

Hi,

Soon there will be a new update that will improve the page speed.

Thank you!

Hello,

Please try this custom code CSS => https://prnt.sc/10d01wb

body .td-main-content-wrap {
padding-bottom: 0px;
}


Set the code in Theme Panel -> Custom Code -> Custom CSS => https://prnt.sc/10d04jr

Thank you!

Hi,

Please make sure you don’t have set the image in Theme Panel -> Logo and Favicon => https://prnt.sc/10czuwy or in Header logo => https://prnt.sc/10czw5i

Thank you!

Hello,

I think you referring to this featured image => https://prnt.sc/10czgf1
The class is td-post-featured-image for the featured image.

Thank you!

Hi,

If you’re seeing only NAVER please make this adjustment in the tagDiv Composer plugin -> wp-content/plugins/td-composer/legacy/common/wp_booster/td_first_install.php
=>https://www.screencast.com/t/yO3iU8E5JhH
Then hit a save in the theme panel and then revert the code back to the original, this will make the social icons appear properly again -> https://forum.tagdiv.com/design-post-pages-using-default-templates/.
If you don’t have success you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will fix the problem. Include a link to this topic in the email.

Thank you!

Hello,

I saw you have a Pro Prebuilt Website and we strongly recommend using only tagDiv Cloud Library with our theme (WP Bakery sometimes it can cause problems).
Also, I am not sure I fully understand what you are looking to edit, I don’t see the section highlighted in red => https://prnt.sc/10cyu8m

Thank you!

Hello,

The footer templates do not have the button to be edited with tagDiv Composer in the backend. Please check this guide:https://forum.tagdiv.com/footer-templates/
The footer template can be edited only from the frontend if it is assigned, edit a page/post template with tagDiv Composer and go down to the footer. => https://www.screencast.com/t/rpfNhfyrF

We talked about it in this topic: https://forum.tagdiv.com/topic/how-to-edit-footer-template-default-pro-by-tagdiv-composer/

If you using a single post template from Cloud Library then you need edit with tagDiv Composer,
this is a video what that can help you => https://www.youtube.com/watch?v=fa7GenCHcBU, and a guide => https://forum.tagdiv.com/smart-sidebar-2/
or if you have a Standard Post Template, a sidebar can be created only with widgets, please follow these guides -> https://forum.tagdiv.com/sidebars-tutorial/

Hope this helps you!

Thank you!

Hello,

Please make sure you select the networks in Theme Panel -> Post Settings -> Sharing => https://www.screencast.com/t/PBVYIpgZ6j -> https://www.screencast.com/t/9srHOnohO and enable the social networks that you want to have in Single Post Share.

Let me know about your results!

Thank you!

Hello,

I just verified your website and on my phone works fine => https://prnt.sc/10cxvga
Did you manage to solve the issue?

Thank you!

Hello,

Please disable the option the Auto Loading on the Sigle Post Template with tagDiv Composer -> Show site wide settings => https://www.screencast.com/t/A9nO0Vy1 and see if that message will appear.

Let me know about your results!

Thank you!

Hello,

1. From what I understand, you hid the author’s name from the posts, but it appears in the blocks, right?
To hide the author name on the blocks you need to select each block and search by author in Layout tab => https://prnt.sc/10cw1qd and set it to hidden => https://prnt.sc/10cw38k
2. Unfortunately, on the blocks you can’t reduce the space between ARTICLE TITLES, only for flex blocks you can change.

Thank you!