Hello,

You can set more ads in the ad section (you can set as many as you want), but the theme doesn’t have an option to display different ad, these will be all displayed. To achieve to display an ad every few seconds you need to use an external plugin, but first, you have to do some tests, because we do not have a plugin tested for that option for ads and there is a possibility to cause some problems or not.

Thank you!

Hi,

I think that the problem is that you have set the “Redirect mobile visitors to AMP” -> https://www.screencast.com/t/pckkmejuXJiz if you have this option enable, please disable it, then the mobile version will no longer be redirected to the amp version.

Let me know the results!

Thank you!

Hello,

If you tried as it is in the video => https://we.tl/t-OOokjivccX and still fail, please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic in order to identify you

Thank you!

Hi,

Unfortunately, the element “Single Post Bg Featured Image” don’t have the setting to display the caption, this option has only the “Single Post Featured Image”.
The differences between BG featured image and single post featured image:
– the description (capture) will not appear in BG
– the image size you can set only in BG, so in a single post featured image will take the image in original sizes
– more options for styling in a single post featured image than BG

Thank you!

Hello,

I just checked your website and the background image and featured image look fine => https://prnt.sc/10cu36n -> https://prnt.sc/10cu4w3 -> https://prnt.sc/10cu5pr
Maybe was a problem with the cache, until it indented again.

Thank you!

Hello,

Youtube will work if you reinstall the social counter plugin and your theme update is done. Make sure it is reinstalled properly from Newspaper plugins and that all the ID’s are inserted correctly.
Please follow our guide: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Also, if the problem persists and you use a plugin cache, then clear all cache and check the results.

Unfortunately, for Instagram, our team is working on the issue, but you can set the Instagram fixed count with tagDiv Composer => https://www.screencast.com/t/In8UL9Q92n until the issue is resolved.

Thank you for your understanding!

Hello,

Please send us a link to your website to investigate the problem.

Thank you!

Hello,

It is a problem, it has been solved and in the new update, it will have to work. The update will be as soon as possible.

Thank you for your understanding!

Hello,

The Flex Block settings are divided into 5 tabs: General, Filter, Layout, Style, and CSS. However, don’t confuse the Flex Blocks with the Flex Big Grids as they have a different layout.

The Posts Loops settings are divided into 4 tabs: General, Layout, Style, and CSS. The Posts loop is a special block and doesn’t have filtering options.
Also, one of the options for pagination of the Posts Loop has the option for normal numbered and the flex blocks do not have this option.
The Posts Loop is automatically filtering the posts depending on the cloud template you set (for example on the category page there will be posted posts from that category).

Thank you!

Hello,

what do you want to change in the “Header main menu”?
please provide more information, a link to your website and some screenshots

Thank you!

Hello,

The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
For AMP you can use mobile theme plugin and use this option => https://www.screencast.com/t/uOOZoezrSR then the mobile theme layout will apply only for AMP, and if you want to have AMP pages, not only AMP post then you need to set for pages a page content in the mobile editor (content made without builders). => https://www.screencast.com/t/xbgZG8kH

Thank you!

Hello,

if I understood correctly you want to have a slider where to change the article and featured image. For this, you can use the element called “Slide” => https://prnt.sc/10crk3i where you can adjust it with tagDiv Composer.

Hope this helps you!

Thank you!

Hello,

I think you have a Pro Prebuilt Website, for that you need to edit with tagDiv Composer => https://prnt.sc/10cpuuq select the header logo => https://prnt.sc/10cpvhl and check the option called “Show Image” is set on “Show”, also, you can delete the logo text and add the logo image => https://prnt.sc/10cpx7e

Hope this helps you!

Thank you!

Hello,

I think what you mean is that you want a mega menu, to make that please follow this guide -> https://forum.tagdiv.com/mega-menu/
If this is not what you mean, please let me know!

Thank you!

Hello,

I saw that the site is under construction, but for this problem please deactivate, delete the social counter plugin and after installing it again from Newspaper plugins =>https://prnt.sc/10cpiud
Also, if the problem persists, please make a test only with tagDiv plugins and see if the problem persists, it can be caused by a plugin conflict.

Let me know about your results!

Thank you!

Hello,

I’m glad that you managed to solve the problem.
If you have questions regarding our theme, just let us know!

Have a nice day

Hello,

Please edit the mobile page that you create => https://prnt.sc/10c8t5d and there make the changes.

Thank you!

Hello,

I saw you use the mobile theme plugin, if you want to have the responsive version you can disable the mobile theme plugin on that homepage from the Gutenberg editor using the following option => https://www.screencast.com/t/axXRJsWby

Hope this helps you!

Thank you!

Hello,

Nowadays all premium themes use javascript, and for those who have javascript disabled on their own browsers, there is no option to change this.

Thank you!

Hello,

There are several ways, but you can try to follow the steps in those guides => https://murchstudio.com/how-to-add-custom-font-to-slider-revolution-v6/ -> https://codeless.co/revolution-slider-add-font/ and video https://www.youtube.com/watch?v=szujjwkWuOQ

Hope this helps you get what you want.

Thank you!

Hello,

Please try to connect with cPanel/FTP and rename the plugins folder, in this way will disable all plugins and you should be able to have access to the dashboard.
Please make sure that the theme install was done correctly
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
How to activate the theme -> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

Those are the requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/

Let me know about your results!

Thank you!

Hello,

I just answered to you in this topic, please check: https://forum.tagdiv.com/topic/some-options-in-tagdiv-composer-isnt-working-2/

And let’s continue there.

Thank you!

Hi,

If the tagDiv Composer doesn’t work, it may be because you may have the latest version of WordPress and an older version of the Newspaper theme (the latest version is 10.3.9.1).
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/ and check if the problem persists.
Another solution for the moment is to use Enable jQuery Migrate Helper plugin and try this option => https://www.screencast.com/t/WYlKJVLi this plugin may help. Clear all the caches (also the browser cache).

Let me know about your results.

Thank you!

Hi,

If you tried as I did in this video => https://we.tl/t-zkuaQRgGZK and still were not successful, please contact us via email at contact@tagdiv.com and provide the following:

– admin URL and credentials
– A link to this topic in order to identify you

One of my colleagues will help you get the desired result.

Thank you!

Hello,

If you import a page template this will be a new page and normally the content of the other page you should have should not have been deleted.
I made a video, I hope this helps you to understand better what I meant above => https://we.tl/t-qdGmZYcIAS

Let me know about your results!

Thank you!