Hi,

Yes, you need then to add the code where I said above.

Thank you!

Hello,

Please check if you created a mobile page -> https://i.imgur.com/fQlIRNq.jpeg if yes, then you need unassign the page, or edit it with composer to look like desktop version.
You must convert the header and footer -> https://www.screencast.com/t/HrjOBNayd to be able to edit with tagdiv Composer. Please check this video https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Hello,

Please let me know how you added the code for the ads, what elements you added, and what type of ads you used.
Also, do you use a mobile page?
Now seems that you have ads on mobile version https://i.imgur.com/qjwF4zN.png

Thank you!

Hello,

I left the option, and it worked.
Your structure is wrong, you need to delete the subitems. You need to let only like this https://i.imgur.com/81ul3Dc.png I deleted the subitems and now looks like this https://i.imgur.com/3FGyjP8.png

Thank you!

Hello,

I answered your topic here https://forum.tagdiv.com/topic/tagdiv-composser/. If you send an email, we will take a look soon.

Thank you!

Hello,

I answered your topic here https://forum.tagdiv.com/topic/tagdiv-composser/. If you send an email, we will take a look soon.

Thank you!

Hello,

I answered your topic here https://forum.tagdiv.com/topic/tagdiv-composser/. If you send an email, we will take a look soon.

Thank you!

Hello,

Have you checked for a plugin conflict? Also, please provide the link to your website.

Thank you!

Hi,

You can add your own SVG icons in Manager(Website Manager) -> Custom SVG Icons -> https://i.imgur.com/osBYDTS.png. Then it can be used on all elements that have icons https://i.imgur.com/B133kLo.png

Thank you!

Hello,

Did you change the header or footer template in the meantime?
I think that error comes from here, not the template.
You can try to revert an old revision of the template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hello,

I just checked, and it seems that you have figured it out how to add the image and delete the background color -> https://i.imgur.com/CMIrP3Y.jpeg-> https://i.imgur.com/f5Wc0g5.jpeg

Thank you!

If the AdSense code needs to be set between head tags, this can be set in our theme in Theme Panel -> Analytics/Js Codes. Example: https://prnt.sc/1tju9qf -> https://prnt.sc/10jk7fq

Thank you!

Hi,

If the settings are not saved, you can inspect them by right-clicking -> inspect -> console -> select the error in the tab network -> preview, and you can see the cause.
Please check this topic https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/

Thank you!

Hello,

Please provide some screenshots and the link to your website.

Thank you!

Hello,

The issue is the image is caused by this option -> https://i.imgur.com/4NKJ7by.png
for menu, please check the structure, because you do not need to set here pages; you can set only the parent category -> https://i.imgur.com/KYqBllI.png
If Sport is the primary category, then you need to add only the category, enable the mega menu (https://i.imgur.com/0YwgORv.png), and delete the subitems.

Thank you!

Hello,

You have the mobile theme plugin activated; please disable it.
Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

We would like to investigate the issue you have.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Hello,

You need to create a custom post type to see there all the submitted contact forms.
Please check this guide https://forum.tagdiv.com/create-form-contact-page/
Unfortunately, the email template is standard and cannot be customised.

Thank you!

Hello,

Please do a test using only tagdiv plugins, and disbale the extra plugins and check after. Did you add some code to the pages or theme files?

Thank you!

Hello,

For one website you use standard templates for posts, and for this, you use cloud templates, you can use this code
.tdb_single_via
{
pointer-events: none;
}

Thank you!

Hello,

Please use this code

.td-post-source-via
{
pointer-events: none;
}
Set the code in Theme panel>Custom code>Custom css

Thank you!

Hello,

Please let me know what php, WordPress and theme versions you have.
Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hello,

In the theme panel, those options refer to disabling the image ads from displaying on specific devices (https://i.imgur.com/tDcrsfC.png). This is for the Adsense ads, to set a size (https://i.imgur.com/uBOz7Xq.png), but the options to not show on a specific viewport do not apply.
But I recommend using a cloud template instead of the standard templates for posts, categories, etc.
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Hello,

No, it is not an unlimited license, it is one license. Please check the guide provided above https://i.imgur.com/cjFrqRL.png

Thank you!

Hi,

Please provide the link to your post where you have a source.

Thank you!