Hello,

Please enable this option for the single post featured image https://i.imgur.com/hKSRSOZ.png

There are many optimization guides provided by our users here in the forum, some made by us; you could check some of them
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/

– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/high-number-of-ajax-request/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.andraware.com/wp-rocket-for-newspaper-theme/
– https://forum.tagdiv.com/topic/page-speed-guide-for-2023-beginners-and-advanced/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/

Thank you!

Hello,

Please check this topic and guide https://forum.tagdiv.com/topic/edit-slug-url-of-tdtax_app_category-to-something-custom/
If the image is blurry, then please check when you upload it is full-size https://www.screencast.com/t/Oxue274e and clear the cache.

Thank you!

Hi,

Please edit the page normally and change the setting for the page into Template: Default template because you have there the setting: Pagebuilder + Latest articles + Pagination and these are not editable by the tagDiv Composer plugin.
In this case, that section can be edited from WordPress editor – https://i.imgur.com/u9LViyg.png also the sidebar from that section it is a widget sidebar and it can be edited from this section – https://i.imgur.com/zP0rSeM.png

Thank you!

Hi,

If you want to update the theme, you should download the latest version of it from Theme Forest account and download it.
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
If you want, you can contact our custom work team here, and they can help you update the theme safely: https://tagdiv.com/premium-customization-services/

Thank you!

Hi,

You can find more single post templates from tagDiv Cloud Library -> https://cloud.tagdiv.com/#/load/Single
Also, if you want to use a standard template, please activate tagDiv Standard Pack, but it is recommended to use Single Post Template -> https://forum.tagdiv.com/how-use-tagdiv-cloud-library-templates/ because you can customize it with tagDiv Composer.

Thank you!

Hello,

Unfortunately, I can’t access your website -> https://prnt.sc/JUi5lhcN2cK1
Do you have a mobile page? If yes, then you need to edit that page.

Thank you!

Hi,

Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Also, if the theme can’t be activated, please check the console and see if there are message errors.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

Usually, this happens when you set the page content in the header or footer sections.
-> https://i.imgur.com/381J9qm.jpg
-> https://i.imgur.com/wVGxYeg.jpg
-> https://i.imgur.com/0O3iGEg.jpg
So, please check if you have set the elements in the footer zone.

Thank you!

Hello,

Please try to use the main theme , not the child theme. You have a 404 error, so please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ and try the suggestions. Also, please check the cache, clear/purge all cache.
Please check this topic with the same error https://forum.tagdiv.com/topic/err_http2_protocol_error-on-go-daddy-hosting/

Thank you!

Hi,

Hello,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access? Include the link to the topic in the email.

Thank you!

Hi,

Can you please provide a screenshot?

Thank you!

Hi,

Please use this code .td_module_mx1 .td-module-thumb a:last-child:before, .td-grid-style-1.td-hover-1 .td-module-thumb a:last-child:before{
background: none!important;
}

Hi,

Please use this custom code .td_module_mx1 .td-module-thumb a:last-child:before{ background: none!important;
}
Set the code in Theme panel>Custom code>Custom css

Thank you!

Hi,

Please select the column of the section and delete the image from tab css -> https://i.imgur.com/bpcxUJO.png

Thank you!

Hi,

You can change the translation and set the correct translation.

Thank you!

Hello,

Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please double it and check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also make sure that you are using SSL and you have a good bandwidth, the one from our server is 1GB/s and the one that I use at home is 500MB/s, if you have low bandwidth, then you can access parts of the cloud, this can be done from the frontend, for example, if you are on a post -> https://i.imgur.com/4G74M7F.jpg or from tagDiv Composer -> https://i.imgur.com/2F6MhfI.png or from backend -> https://www.screencast.com/t/wekHmc7kJ8J

Thank you!

Hi,

If you want you can remove the effect from here -> https://i.imgur.com/NfJvw6K.png

Thank you!

Hello,

This error is from wordpress, not the theme. You can try this solution https://wordpress.org/support/topic/ftp_nlist-warnings/#post-12155716 https://wordpress.org/support/topic/wordpress-5-9-there-is-a-critical-error-on-your-site/

Thank you!

Hi,

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will check the issue and let you know what can be done there.

Thank you!

Hi,

If you want to update the theme, you should download the latest version of it from Theme Forest account and download it.
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
If you want, you can contact our custom work team here, and they can help you update the theme safely: https://tagdiv.com/premium-customization-services/

Thank you!

Hi,

Please check this topic https://wordpress.org/support/topic/outdated-woocommerce-template-files-and-update-failed/ -> https://developer.woo.com/docs/how-to-fix-outdated-woocommerce-templates/

Thank you!

Hi,

A solution could be to use the unique article option, follow this guide: https://forum.tagdiv.com/unique-articles/
This option automatically removes duplicate posts from the page.

Thank you!

Hello,

You have an error https://i.imgur.com/2BPl7sJ.png -> https://yoast.com/help/fb-app-id-warnings/

Thank you!

Hello,

Please provide the link to your website. Also, did you make a test using only tagdiv plugins?

Thank you!

Hello @mallachain,

Yes, please follow @simchris’s advice and check the error log. You can ask your host to find this file and tell you the error.

Thank you!