Hello,

Please provide screenshots of the menu structure from Appearances, and please ensure you have posts in that category.

Thank you!

Hi,

Unfortunately, no. Only the pages that you have imported from tagdiv Cloud Library will be displayed there.

Have a great day!

Hello,

Yes, you need to use the cloud templates. The standard template from tagdiv Standard pack plugin are deprecated.
You can use the smart list element. You need to use the smart list from tagDiv Composer, instead of Single Post Content ->
https://i.imgur.com/dbipPWQ.png according to the documentation https://forum.tagdiv.com/smart-lists/. You can create the smart list in Gutenberg.
Also, you don’t need to use the classic editor, you can use the Gutenberg editor, which is the default editor for WordPress and select/add the element classic https://i.imgur.com/9sWuCtW.png to add the smart list.
Also, please make sure you have the same heading in the post editor and in the smart list element.

Thank you!

Hi,

Ok. Please let me know the results.
You could consider reinstalling the WordPress version, and checking for this plugin wp-zexit.php. It might be wise to inspect via FTP if it doesn’t appear in the WordPress -> Plugins. Additionally, using Wordfence to scan the website and remove unknown users would be prudent.
Change admin passwords and delete admin accounts you are not familiar with;
– Delete any weird/unknown plugins;
– Delete the weird/unknown themes;
– Clean unfamiliar Theme Panel injected code (example – https://i.imgur.com/4q70kCv.png);
– Clean WordPress files (example – https://i.imgur.com/stJCqiK.png)
Please block /wp-json/tdw/save_css
If an attacker wants to target this URL /wp-json/tdw/save_css they can do so. Even if the website uses a different theme, the attacker can still try that URL. We could add an option to be able to enable/disable the Live CSS, it will be considered. But for now in order to remove it this can only be done with a modification to the composer plugin. I think that all that removing it requires is to comment this line of code – https://prnt.sc/RtwvL5Nc4ikR -> https://prnt.sc/ymZmhdUfp57U But as I mentioned, the attacker can still try to access the URL.

Thank you!

Hi,

Please let me know from where you have this code and what it should be displayed.
The code needs to be set between head tags, this can be set in our theme in Theme Panel -> Analytics/Js Codes. Example: https://prnt.sc/1tju9qf -> https://prnt.sc/10jk7fq

Thank you!

Hello,

Please select the port view on the phone, select the content zone and set the margin-left and right to -20 and set this code in width
calc(100% + 40px)

=> https://www.screencast.com/t/Ek89ppzTGldT You can use this method for both (mobile responsive version or mobile page)

Thank you!

Hi,

We recommend WPML plugin for translations: https://forum.tagdiv.com/using-theme-translations-together-wpml/
You need to translate the English (original language) the template for each language in part – https://i.imgur.com/CDmeHCf.png you should have them for each language cloud template – https://i.imgur.com/4agmUtg.png
A much simpler and faster alternative is to duplicate the cloud template you want to use in another language, edit it and select the desired language – https://i.imgur.com/z1CqgBo.png (edit the name) – https://i.imgur.com/dPX8ROs.png – https://i.imgur.com/Lc81IgP.png This method needs to be used to translate all cloud templates.
The pages are created with tagDiv Composer which is a page builder, when WPML is used it cannot translate everything that was built with the page builder and must be edited for each language separately. Please open the page in the editor and click on translate – https://i.imgur.com/TXH6y1c.png. After, if you duplicate the template, you can edit it to change the logo, menu, and whatever you want.
When you make the corrections, make sure you are on the page with the language you are editing, and if you use the cache, or object cache, please clear it.
Please check this topic https://forum.tagdiv.com/topic/missing-strings-on-wpml/

Have a great day!

Hello,

We will check this today.

Have a great day!

Hello,

Unfortunately, no. A workaround is to create a modal popup and use it like a mobile menu. You can create a page and set the icons as you want and the menu and set that page in the modal popup.

Thank you!

Hello,

Maybe you need to add the ad from frontend using the ad box element.
The ad box has 3 sections for ads: using theme panel ads -> https://i.imgur.com/KFa9ibl.png, using images/banners -> https://i.imgur.com/MfAPTaE.png and custom code -> https://i.imgur.com/2rh8SuD.png save it and will appear on the post (you can set a shortcode like a shortcode from adrotate plugin or other plugins).

Thank you!

Hi,

In the latest version this issue is resolved.

Have a great day!

Hello,

Have you checked for a plugin conflict,t as I said above? Also, please provide a video and screenshots about your issue that you have there to be able to understand it.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you

Hi,

Please let me know the subject of the email.

Have a great day!

Hi,

We will check soon.

Have a great day!

Hi,

Did you contact us via email and provide there the details?

Have a great day!

Hello,

Please provide more details about your issues with screenshots https://i.imgur.com/lfUCI9f.png
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you

Hello,

To increase the icon size you need to use this code body .menu-item .tdb-menu-item-text .tdc-font-tdmp
{
font-size: 30px;
}
Set the code in Theme Panel ->Custom code -> Custom CSS -> https://www.screencast.com/t/St204VtFl3NU

Thank you!

Hello,

Did you have installed the RC version? Please reinstall the new version and please do a test using only tagdiv plugins without any extra plugins and check after.

Thank you!

Hello,

You need to use this plugin to add this CSS -> https://wordpress.org/plugins/admin-css-mu/
.column-td_post_views {
display: none;
}


Thank you!

Hello,

You can set how many channels you want; the YouTube API is used for all YouTube channels -> https://forum.tagdiv.com/youtube-api-key/ -> https://i.imgur.com/MRBewbn.png

Thank you!

Hello,

Please clear the cache on the browser and from the website and check after.

Have a great day!

Hello,

I’m glad that I could help you.

Have a great day!

Hello,

I’m glad.

Have a great day!

Hello,

We do not recommend setting two posts loop on the same page/template because most of the settings from the first loop element will be inherited for the second one.
For flex block, you should choose the current category“: Category – Current category ”special filter: https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Hello,

You need to use a plugin for this -> https://forum.tagdiv.com/how-to-set-the-avatar/ -> https://wordpress.org/plugins/tags/author-image/

Thank you!