Hi,

Did you try to install it and received this error message, “ERROR: The package could not be installed. The theme is missing the style.css stylesheet.”? If yes, you are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/
After installing the theme and activating it you will find in the Prebuilt websites all the theme demos and you can import whatever demo you want => https://www.screencast.com/t/6rf5g0Dxc0K
Also, please let me know what error you have there.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you

Hello,

Unfortunately, you cannot customize where those buttons are displayed. You can try to use this custom code CSS #wcpay-express-checkout-button-separator {
width: 100%;
}
Set the code in Theme Panel ->Custom code -> Custom CSS -> https://www.screencast.com/t/St204VtFl3NU

Thank you!

Hi,

Do you have a backup to rollback? If yes, please roll back and contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel access.

Thank you!

Hello,

We are glad that it is resolved!

Have a great day!

Hello,

You need to change the style of the smart list -> https://i.imgur.com/BoA7xXI.png -> https://forum.tagdiv.com/smart-lists/

Thank you!

Hi,

Do you have a backup to rollback? If yes, please roll back and contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel access.

Thank you!

Hello Gus,

The request was made.

Have a great day!

Hello,

I checked, and you have a modular popup with the menu; I clicked only once, but it takes a second or two for the page to load.

Thank you!

Hello,

Have you checked for a plugin conflict? Please deactivate ALL plugins, including WP Bakery, except tagDiv ones. Also, if you use a child theme or cache plugin, deactivate them, clear all cache, and try again.

Thank you!

Hi,

Our theme uses the WordPress search function, and we made a few changes only for the live search. By default, those will display all posts and pages that contain the word/words you are looking for in the title or post content, but if those words are not in the content, then will not display content about that tag, for example.

Thank you!

Hello,

I’m glad that you find a new solution.

Have a great day!

Hello,

This shortcode means you don’t have a plugin installed, like the TagDiv cloud library.
We are going to have a documentation soon, in general, a donation-type plan can be created here, which has a similar workflow to the ones with plans.

Thank you!

Hello,

Please let me know where you have set the links, and please provide the link to your website.

Thank you!

Hello,

Yes, I will add this to our list.

Thank you!

Hello,

Based on feedback from other customers, we’ve learned the AD Rotate works well. Now, this plugin may be working, but perhaps a setting is interfering. We can take a look and investigate. You can send us details and wp-admin access at contact@tagdiv.com, but I can’t promise that we will be able to resolve it.

Thank you!

Hello,

Can you please provide more details about your issue? I checked now, and the consent is saved https://i.imgur.com/caaX7PG.png -> https://i.imgur.com/hjiqJk0.jpeg

Thank you!

Hi,

The recaptcha from the theme is applied to the locker.

Thank you!

Hello,

I apologize for the delay. Please update the theme to 12.6.9 and check after if there are still issues.

Thank you!

Hello,

I apologize for the delay.
Do you have set the block on the page to be sorted by popularity? If yes, then please do a test and don’t use this option and check after.

Thank you!

Hi,

Did you try to install it and received this error message, “ERROR: The package could not be installed. The theme is missing the style.css stylesheet.”? If yes, you are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/
After installing the theme and activating it you will find in the Prebuilt websites all the theme demos and you can import whatever demo you want => https://www.screencast.com/t/6rf5g0Dxc0K

Thank you!

Hello,

Please provide the link to your website. Maybe you have there set a page in the section from setting as a blog page.

Thank you!

Hello,

To do this, you need to use a plugin for SEO. You can find more details here https://10web.io/blog/how-to-add-meta-description-in-wordpress/

Thank you!

Hello,

Please update the theme to the latest version, 12.6.9, because there was an issue with the Firefox browser.
Also, please provide some screenshots.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you

Hello,

Please update the theme to the latest version, 12.6.9, because there was an issue with the Firefox browser.

Thank you!

Hello,

You don’t have meta tag og: image, please use a plugin for SEO to solve this https://forum.tagdiv.com/facebook-share/

Thank you!