Hi,

With right-click -> inspect -> console -> select the error in the tab network -> preview, you can see the cause.

Thank you!

Hi,

Did you check the console?

Thank you!

Hi,

This filter applies to all posts, not just posts published in the last 7 days, i.e. posts can be 2 months old since they were published.

Thank you!

Hi,

Maybe you have an update on the website.

Have a great day!

Hi,

Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Also, if the theme can’t be activated, please check the console and see if there are message errors.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

Please contact us via email and provide the wp-admin access.

Thank you!

Hello,

There are a lot of updates and I think it might be a “waste of time” to update the website with each version of the theme. You can also try to update on a subdomain or staging website and try to update the theme to the latest version and see what problems may arise. -> https://forum.tagdiv.com/how-to-update-the-theme-2/
If you want, you can contact our custom work team here, and they can help you update the theme safely: https://tagdiv.com/premium-customization-services/
You should download the latest version of it from the Theme Forest account
Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

Hi,

Unfortunately, for the mobile theme/AMP plugin, the post cannot display the modified date.
With tagDiv Composer, you can add the element Single Post Modified Date in Single Post Template, and you can change the additional text in “Last updated on” => https://www.screencast.com/t/EvfUQMfzkd, and the Single Post Modified Date will show you the last time you edited that post => https://www.screencast.com/t/j74uz43paZj
-> https://forum.tagdiv.com/single-post-shortcodes/

Thank you!

Hi,

Does the block not display the posts?

Thank you!

Hi,

Please note: “This sorting option will pick posts that are popular in the last 7 days, ordered by page views.” This means it’s not sorted by the publish date, just by page views from the last 7 days, that is, those views can be counted before 7 days -> https://forum.tagdiv.com/7-days-post-sorting/

Thank you!

Hi,

My colleague replied via email.

Thank you!

Hello,

You need to change the layout of the row -> https://i.imgur.com/K5aphZJ.png or add a new row and add the element there.

Thank you!

Hello,

Please use a Single Post template and check after.

Thank you!

Hi,

Please check this video https://we.tl/t-Oh69YbSgb1

Thank you!

Hi,

You can’t. That is why I said to disable the mobile theme for the contact page.

Thank you!

Hi,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?

Thank you!

Hello,

Please check if you have the tagdiv cloud library plugin installed and activated, if not please activate it.

Thank you!

Hello,

No, the Elementor is not tested with the theme.
You can use our page builder to customize the templates and pages -> https://forum.tagdiv.com/how-use-tagdiv-cloud-library-templates/ -> https://forum.tagdiv.com/tagdiv-composer-tutorial/

Thank you!

Hi,

Please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ and try the suggestions. Also, please check the cache, clear/purge all cache.

Thank you!

Hi,

The error is not from our theme. We don’t recommend using more page builders.
You need to contact the authors of the Avada theme. Our theme Newspaper has it is own page builder called tagdiv Composer.

Thank you!

Hello,

Yes, you need to create a page with no header and no footer. You can use Flex Block 1.

Thank you!

Hi,

Here is no shadow https://i.imgur.com/1IO5YL8.png are you referring to this shadow -> https://i.imgur.com/GVFIfke.png? Please check the ad box element and the row on the viewport for phone.

Thank you!

Hi,

You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
How to update the theme https://forum.tagdiv.com/how-to-update-the-theme-2/
Requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello,

I’m glad you resolved it.

Have a great day!

Hello,

Unfortunately, I can’t find your email; please resend it.

Thank you!