Hi,

Are you referring to the page or articles/posts? Because for the pages, you can create each page as you want with tagdiv Composer, or delete elements that you don’t want.

Thank you!

Hi,

You can add your own SVG icons in Manager(Website Manager) -> Custom SVG Icons -> https://i.imgur.com/osBYDTS.png then it can be used on all elements that have social icons https://i.imgur.com/B133kLo.png

Thank you!

Hi,

Please contact us via email, provide the code for the newsletter, and on what page yo want to add it. Provide also, the wp-admin access.

Thank you!

Hi,

You can’t set a limit for big grid flex only if you use more blocks with offset option.

Thank you!

Hello,

Did you contact us via email?

Thank you!

Hi,

Please edit the cloud template with tagDiv Composer -> https://i.imgur.com/j8YvKks.png click on the block and remove the offset -> https://i.imgur.com/dJ0iFQu.png let that field empty.

Thank you!

Hi,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?

Thank you!

Hi,

You need to edit with tagdiv Composer, select the phone view port -> https://www.youtube.com/watch?v=HXQQygkCCJo

Thank you!

Hello,

I checked and you don’t have any ad in the header -> https://i.imgur.com/sCiHyz0.png

Thank you!

Hi,

What version of the tagdiv Composer you have tried to upload?
Please try to update the theme.
If you want, you can contact our custom work team here, and they can help you update the theme safely: https://tagdiv.com/premium-customization-services/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

Hi @Upperloft,

Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hello,

Try to copy-paste the link into a new tab of your browser.

Thank you!

Hi,

Those are used for standard templates.

Thank you!

Hi,

Please check this article: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/
Make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hello,

So, if the settings are not saved, please check the console https://i.imgur.com/0ex2unk.png and check the suggestion from here https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/
Please set the mobile theme +amp and check afterif works the modal imag workse.

Thank you!

Hello,

@Upperloft,
Please provide more details about your issue.

@gstraton,
You can rollback the theme version here -> https://i.imgur.com/i5SoK4t.png

Thank you!

Hi,

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Hi,

The display of the date in SERPs is determined by the Google algorithm, not within our control.
There are general practices that can influence whether and how dates are shown:

Structured Data Markup:
Use structured data markup such as Schema.org to provide clear information about the publication date of your content.
XML Sitemaps:

Ensure that your XML sitemap is up-to-date and includes the last modification date of your pages. This can help search engines understand when your content was last updated.
Fresh Content:
Regularly update your content to show that it is current and relevant. Google tends to display dates for content that is recent or regularly updated.
Metadata:
Include a publication date in the metadata of your web pages. This is another signal that search engines can use to understand the freshness of your content.

Thank you!

Hi,

“Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open and you can add some text/code/shortcode in the text area.
https://www.screencast.com/t/N6rPZvAa The shortcode/code is automatically saved.

Thank you!

Hi,

I added this to our list, but I don’t know exactly when it will be added.
Sorry.

Thank you!

Hi,

The latest version is 12.6.2, so please update it if you want.

Have a great weekend!

Hello,

I’m glad that you managed to solve it.

Have a great weekend!

Hi,

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Hi,

I’m glad that you updated the theme without any issues.

Have a lovely weekend!