Hi,

Can you please provide the link to your website?

Thank you!

Hi,

Hi,

Unfortunately, I don’t have the necessary knowledge on exactly how it should be done. This request requires more knowledge; if you want, you can contact our team for custom work, and they will tell you if it can be implemented -> https://tagdiv.com/web-development-services/

Thank you!

Hello,

I’m glad.

Have a great day!

Hi,

Please provide more details about what you want to remove.

Thank you!

Hello,

If you want to update the theme, you should download the latest version of it from Theme Forest account and download it.
Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/

Also, if you want, you can contact our custom work team here and they can help you to update the theme safely: https://tagdiv.com/premium-customization-services/

Thank you!

Hi,

Please check if you have the modified date enabled here -> https://i.imgur.com/YbkD6rE.png if yes, please disable it and check the results.

Thank you!

Hello,

If you want to delete an empty column you need to know that empty columns are part of the row, and you can’t delete the column only the row that holds the column, this can be done with: using the right click on the row icon -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq or using the drag and drop -> http://prntscr.com/owlz2r or you can simply click on the row and press the delete button from your keyboard.

Hope this helps you!

Thank you!

Hi,

You need to enable it from the theme panel to delete it.

Thank you!

Hi,

To remove you need to edit with tagDiv Composer, select the element and with a right-click, you can delete => https://www.screencast.com/t/6WnNGq6NFx or select the element with drag & drop place into the deleting red zone from the bottom right of the page.

Thank you!

Hi,

Please check this guide https://codex.bbpress.org/bbpress-styling-crib/ and this topic https://forum.tagdiv.com/topic/bbpress-css/

Thank you!

Hi,

A shortcode can be inserted by using the element called “Column text” or “Text with title”.
“Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open, and you can add some text/code/shortcode there. Close the WP Editor from X, save the changes from Composer and view the page to see the changes.

Thank you!

Hi,

I checked, and you have the Oswald font for the text “THE AD AGENCY IN YOUR POCKET” https://i.imgur.com/RywzG4D.png

Thank you!

Hello,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?

Thank you!

Hi,

I’m glad that you found a solution.

Have a great day!

Hi,

We recommend 7.4 or higher.

Thank you!

Hi,

Please provide screenshots of the system status https://i.imgur.com/HRV5RFS.png -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Thank you!

Hi,

You need to set the featured image to have the image -> https://forum.tagdiv.com/featured-image-or-video/

Thank you!

Hi,

Let me know the results.

Have a great day!

Hello,

You can disable the mobile theme plugin on the pages from the Gutenberg editor using the following option => https://www.screencast.com/t/axXRJsWby

Thank you!

Hi,

No, you do not need to activate it from envato. Please make sure that you don’t have mixed content errors; you can check the console.

Thank you!

Hello,

You can add the widget element where you want in the template, or if you want other elements -> https://www.youtube.com/watch?v=I1R3j1QYod0
Do you need to add a code in the head for ads? If the code needs to be set between head tags, this can be put in our theme in Theme Panel -> Analytics/Js Codes -> https://prnt.sc/10jk7fq
You can also, use the ad box to display ads.

Thank you!

Hi,

You can disable the post views and comments count from Theme Panel -> Post Settings -> Post and Custom Post Types => https://www.screencast.com/t/LAv90B5eZ (please make sure you have tagDiv Standard Pack activated for standard template)

Thank you!

Hi,

The featured image should have a size of at least 1200 by 675 pixels.
Please use the single bg featured image https://i.imgur.com/W29NrGQ.png and set the height auto.

Thank you!

Hi,

I think an object cache causes the problem -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/. Please check the guide delete the file and try to activate the theme.

Thank you!

Hello,

Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, please let me know what plugin for the cache you use now.
I hope this helps.

Thank you!