Hi,

Please install and activate them from Newspaper -> plugins.
The reason can be that you have extra plugins that interfere with the update process.

Thank you!

Hi,

I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?

Thank you!

Hello Andre,

Please edit with tagdiv Composer, select the search element and change the form width https://i.imgur.com/U879Cfm.png

Thank you!

Hello,

Unfortunately, to have compatibility between a plugin and the theme, we need to do custom work because there are a lot of plugins, and we can’t test them. For example, for SMTP, we use WP Mail SMTP by WPForms, which works well with the theme.

Thank you!

Hi,

In the next update, this issue related to turning off the review from the theme panel will be fixed.
Also, if you have the shortcode for reviews on the CPT, you can edit the template and delete the shortcodes related to reviews.

Thank you!

Hi @voduclinh041293,

Please check if you have auto ads or normal ads.
Also, please ensure that ads are approved and provide the link to your website.

Thank you!

Hi,

Do you want to have a Facebook login? If yes, this is implemented in the theme https://forum.tagdiv.com/how-to-generate-facebook-app-id/ -> https://i.imgur.com/0G5Wztp.png
If there is another shortcode, you can’t simply add it because it is necessary to do custom customization to work well.

Thank you!

Hi,

Please disable the the options to optimize the css and js from litespeed plugfin.
Also, this plugin creates an object-cache file in wp-content, please delete it -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Hi,

Please check this guide https://www.scratchcode.io/how-to-change-custom-post-type-slug-in-wordpress/

Thank you!

Hi,

Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hi,

I’m glad you managed to solve it.

Have a great day!

Hi,

What cache plugin do you use? Did you activate the mobile cache option?

Thank you!

Hi,

Please provide those details via email.

Thank you!

Hi,

I checked, and the posts are displayed well -> https://i.imgur.com/LqzVDnR.png
For the error please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hi,

Have you checked for a plugin conflict? You will have first to start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones; also, if you are using a child theme or cache plugin, deactivate them, clear all cache, and try again.

Thank you!

Hi,

You can create your own blog page, and after set the blog page here -> https://i.imgur.com/n3QYYIT.png

Thank you!

Hi,

I’m not sure I fully understand. Can you please provide more details about what you mean by ” YouTube video to be played earlier than the start”.

Thank you!

Hello,

I just checked and there are displayed well the templates.
Can you please provide some screenshots where is the issue?

Thank you!

Hi,

We can look via email at contact@tagdiv.com and provide the wp-admin access, but please note that we will disable the extra plugins that are not tested with the theme to investigate. I think you don’t have enough WP-memory for all plugins you use, which is why the website is down.

Thank you!

Hi,

Depending on what elements are set in the h1 and h2, you may need a solid path to apply the css.

Thank you!

Hello,

Unfortunately, no.
The modal popup doesn’t work with the mobile theme.

Thank you!

Hello,

Please check this topic https://forum.tagdiv.com/topic/wp-editor-wont-load-in-tagdiv-composer/

Thank you!

Hello,

You can try to create your login page and add your shortcode, you can use menu login from tagdiv Opt-in builder -> https://forum.tagdiv.com/shortcodes/
You can also use the menu login.
Here are all the files that are related to login and register and can be used with our theme (depends on the templates and options you choose):
– wp-content/plugins/td-composer/legacy/Newspaper/parts/register.php
– wp-content/plugins/td-composer/legacy/Newspaper/parts/header/td-login-modal.php
– wp-content/plugins/td-cloud-library/parts/tdb-login-modal.php
– wp-content/plugins/td-cloud-library/parts/tdb-comments.php

Thank you!

Hi,

You can import only a template for homepage, category and so on from tagdiv Cloud Library -> https://forum.tagdiv.com/homepage-how-to-build-and-set-it/ -> https://forum.tagdiv.com/how-use-tagdiv-cloud-library-templates/

Thank you!

Hello,

Unfortunately, this plugin conflicts with our theme, and this plugin is not tested.
Please go to System status -> https://i.imgur.com/N5Iq4j6.png and deactivate the tagdiv ads and check after.

Thank you!