Hello,

From what I see, there are no webp images https://i.imgur.com/9SG8Sj7.jpeg, so please use this plugin https://wordpress.org/plugins/ewww-image-optimizer/
Please regenerate the thumbs https://forum.tagdiv.com/theme-thumbs/ and check after.

Thank you!

Hello,

I did a test, and for me is not displayed https://i.imgur.com/oMM5rBQ.png. Please do a test using only tagdiv plugins and check afterward. Maybe you have a plugin that caused the issue.

Thank you!

Hello,

Please use the rss feed plugin and check after. Also, please provide some screenshots with your settings https://i.imgur.com/DJHT0KF.png
Also, please check this topic https://forum.tagdiv.com/topic/featured-image-not-included-in-article-rss-feed/

Thank you!

Hello,

You need to do all the changes using tagdiv Composer, the settings from theme panel are for standard templates, and also not in the theme files, because you use cloud templates.
You can use global font from Manager(Website Manager) -> Global fonts -> https://i.imgur.com/iY0bh4Y.png
You need to edit with tagDiv Composer and change the font for each element that you want https://i.imgur.com/xp4zoTb.jpg
-> https://www.youtube.com/watch?v=SoGQ0d5kIBg -> https://www.youtube.com/watch?v=jQvA64uTLkI after you have set the global font. You can change it only once, and it will apply on the entire prebuilt website.

Thank you!

Hello,

Unfortunately, you cannot exclude time ago from the cache.

I appreciate your understanding!

Hello,

Unfortunately, the screenshots are not working. Now the website it looks well https://i.imgur.com/IuMo7h0.jpeg

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

You can translate them from Theme Panel -> Translations -> Translations. It usually should redirected to the My account section, but if you want, you can set here the redirect link https://i.imgur.com/GISExSE.png

Thank you!

Hello,

Unfortunately, you can not remove those fields.

Thank you!

Hello,

I added this to our list. Thank you for sharing it with us.

Have a great day!

Hello,

Please let me know what version of the theme, WordPress, PHP, and server resources you have.
Also, please try to optimize the database -> https://forum.tagdiv.com/topic/newspaper-site-goes-down-3-4-times-a-day/ -> https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-error-establishing-a-database-connection-in-wordpress/

Thank you!

Hello,

Have you checked for a plugin conflict? Please deactivate ALL plugins, including WP Bakery, except tagDiv ones. Also, if you use a child theme or cache plugin, deactivate them, clear all cache, and try again.
Also, please try to use this option from wp rocket and check if the issue persists https://i.imgur.com/qtdcZTh.png

Thank you!

Hello,

Please use another browser, like Chrome, until the issue is resolved.

Have a great day!

Hi,

Did you try to install it and received this error message, “ERROR: The package could not be installed. The theme is missing the style.css stylesheet.”? If yes, you are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/
After installing the theme and activating it you will find in the Prebuilt websites all the theme demos and you can import whatever demo you want => https://www.screencast.com/t/6rf5g0Dxc0K

If this isn’t what you mean, please provide more details and screenshots.

Thank you!

Hi,

Did you try to install it and received this error message, “ERROR: The package could not be installed. The theme is missing the style.css stylesheet.”? If yes, you are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/
After installing the theme and activating it you will find in the Prebuilt websites all the theme demos and you can import whatever demo you want => https://www.screencast.com/t/6rf5g0Dxc0K

If this isn’t what you mean, please provide more details and screenshots.

Thank you!

Hi,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin access and include the link to the topic in the email?

Thank you!

Hello,

You can change the text from here: https://i.imgur.com/6jIQtlQ.png, but please use another browser like Chrome because there is an issue with the Firebox browser.

Thank you!

Hello,

Please try changing the type of buttons, adding button type, and then checking if the issue persists.

Thank you!

Hi,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin access and include the link to the topic in the email?

Thank you!

Hello,

Please let me know from where you have changed the logo, from the theme panel, or you have edited the header template -> https://imgur.com/cR7F0v4 https://www.youtube.com/watch?v=HXQQygkCCJo -> https://forum.tagdiv.com/add-logo-newspaper/
For mobile please edit with tagDiv Composer, select the viewport on phone, select the header logo and change it => https://i.imgur.com/cR7F0v4.png

Thank you!

Hello,

I recommend creating your own module, and in this way you can set the author where you want https://forum.tagdiv.com/modules-builder-newspaper-theme/ -> https://forum.tagdiv.com/flex-block-builder-flex-loop-builder/

Thank you!

Hi,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin access and include the link to the topic in the email?

Thank you!

Hello,

I just checked, and you don’t also have Chrome. You need to check each view port -> https://i.imgur.com/nCtSrDr.png

Thank you!

Hi,

There is an issue with the Firefox browser; please use another browser until this is resolved.

Thank you!

Hello,

We’ve added this cache option on blocks precisely to avoid such issues https://forum.tagdiv.com/use-flex-blocks-cache-option/ . From what I’ve noticed, you’re using this option, but I saw that the Standard Pack plugin is still active, which could also impact performance. So please check if you’re using blocks 1 to 25, Big Grid, the standard template for header, footer, categories, posts, and so on, and replace them with Flex Blocks and Cloud Templates, and disable this plugin. Also, you can use a plugin to optimize the database https://hostadvice.com/how-to/website-builders/wordpress/how-to-optimize-wordpress-database-using-wp-sweep/

Thank you!

Hello,

No, you only need to change the permalink of the current page that you have for login and registration.
You can translate them from theme Panel -> translations -> translations or it depends on what element you use. You can set the text here https://i.imgur.com/S03IG0w.png
Yes, you can use that plugin -> https://forum.tagdiv.com/create-form-contact-page/
Please provide some screenshots.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!