Hi,

As I said before, a mobile theme is a simple version for mobile. Please check the documentation provided above.

Thank you!

Hi,

Please contact us via email and provide the license certificate there not via the forum.

Thank you!

Hi,

Please check this guide to solve the issue https://www.webnots.com/how-to-fix-cors-errors-in-wordpress/

Thank you!

Hello,

I’m glad that you resolved it.
I am sure that the solution you found will help other customers as well.

Have a great day!

Hi,

My colleagues will investigate by email, and tell you what can be done.

Thank you!

Hi,

We will make an update soon, and we will update the version of the plugin.
The latest version of revolution slider in the theme package is 6.6.13

Thank you!

Hello,

1. The menu is set to be smart snap -> https://i.imgur.com/qGa33Oz.png please select the header menu sticky section and set it to always -> https://i.imgur.com/TrPinL5.png
2. Please check the opacity from Theme panel -> Background -> Mobile menu/search background: https://www.screencast.com/t/hcRoHastuO -> https://www.screencast.com/t/SQapAaaiLRwY
3. Please check the row where you have set the pricing table https://i.imgur.com/RGDIQuQ.png you have a margin-top, please remove it.

Thank you!

Hello,

Please contact us via email at contact@tagdiv.com and provide the license certificate and specify which license you want to assign to each domain.

Thank you!

Hi,

For what you want to achieve you need to use a modal popup element with the trigger button and set there an icon -> https://forum.tagdiv.com/modal-popup/
You need to create a page where you can add the element list menu, set the menu, and after set the page id in the modal popup.

Thank you!

Hi,

Please then use the revision of the template > https://i.imgur.com/Wueyah2.png
You can use this {cf_youracfname} -> https://i.imgur.com/UHd2l9O.png -> https://i.imgur.com/8OeJHNL.png to add it.

Thank you!

Hi,

Normally, now we recommend cloud templates, which do not require a child theme.We can take a look so, please contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel login and the license certificate and purchase code.

Thank you!

Hello,

Unfortunately, there is no option to force it to show only when the category has subcategories.

Thank you!

Hi,

Please try to use the posts loop, instead the flex block and check after.
Also, for plugin conflict, you need to have only tagDiv plugins activated.

Thank you!

Hi,

To have this functionality, maybe you need to use an extra plugin; depends on what you want to achieve.

Thank you!

Hi,

Please create the sidebar with tagDiv Composer https://forum.tagdiv.com/sidebars-tutorial/
If you want to have a different sidebar for each post, you simply duplicate the template and design or assign the sidebar; The same steps are for all templates -> https://forum.tagdiv.com/topic/how-to-add-different-sidebare-for-different-posts-with-the-same-category/

Thank you!

Hello,

Please check this guide -> https://forum.tagdiv.com/set-block-inside-post-content/

Thank you!

Hi,

I think next week, if everything goes well with the tests.

Thank you!

Hello,

Please note that we try to answer as many topics as possible (support hours (GMT+2) are from Monday to Friday: 8:00 AM – 5:00 PM).
https://forum.tagdiv.com/newspaper-theme-support/ The support hours may be affected by our nation’s legal holidays.

It seems you have the mobile theme plugin activated.
Please deactivate the plugin, tagdiv mobile theme, clear all cache.
The mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
So, if you want to use the cloud templates, then you need to disable the mobile theme and AMP plugins, and then use the responsive version.
You can disable the mobile theme plugin on the pages from the Gutenberg editor using the following option => https://www.screencast.com/t/axXRJsWby
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ -> https://forum.tagdiv.com/topic/amp-pages-not-working-well-with-this-theme/ and choose what mobile version you want.

Thank you!

Hi,

Please remove the image on the phone https://i.imgur.com/ecdq6rl.png and check after.

Thank you!

Hello,

If you have made mobile pages, you must convert the header and footer -> https://www.screencast.com/t/HrjOBNayd please check this video https://www.youtube.com/watch?v=SpGkOnJeNZY after you can edit with tagDiv Composer, and assign what header template you want.

Thank you!

Hi,

You need to install the plugin from here https://i.imgur.com/gHXE8mr.png , not from the Newspaper -> plugins section.

Thank you!

Hi,

Please make sure that you use the latest version of the theme, 12.4.

Thank you!

Hello,

You can change the width of the column in the mobile viewport -> https://i.imgur.com/5dZzIkX.png

Thank you!

Hi,

You can set the limit here -> https://i.imgur.com/eu5YVbE.png, but this will apply to all categories that use the same template

Thank you!

Hello,

I think you will have a 403 or 404 error, so please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ and try the suggestions. Also, please check the cache, clear/purge all cache.

Thank you!