Hello,

Please provide more details about your issue, like the link to your website and screenshots/video.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

In the cloud templates, you can add the ads when you edit the post with tagDiv Composer in the element called ” Single Post Content ” in the tab ADS. Documentation here: https://forum.tagdiv.com/article-ads/
Or you can use the element called “Ad box” from tagDiv Composer, and there you need to add the ads: https://forum.tagdiv.com/ads-adsense-overview/

Thank you!

Hi,

The tagDiv Composer is our page builder and it can be used for building pages and cloud templates, but not for creating posts. For this, you’ll need to use Gutenberg or a classic editor.
Using tagDiv Composer, you can build/edit the single post template (the layout of the posts).
Here is a video that will show you how to use the builder to create a website from scratch https://www.youtube.com/watch?v=SoGQ0d5kIBg to do this you’ll need to already have the posts.
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum or email if you have any questions.
Also, if you want to have some blocks/elements on a certain post, then you can use a different single template for posts, you can duplicate the template -> https://forum.tagdiv.com/topic/different-logo-in-categorypage/

I hope this will help you!

Thank you!

Hello,

You can’t edit the Mobile theme and AMP version with tagdiv Composer; the only settings are from Theme Panel -> Mobile Theme.
The mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
So, if you want to have those shortcodes displayed, you need to disable the mobile theme plugin.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ -> https://forum.tagdiv.com/topic/amp-pages-not-working-well-with-this-theme/ and choose what mobile version you want.
Also, for page speed please check this topic https://forum.tagdiv.com/topic/my-site-is-so-slow-after-installing-newspaper-theme/

Thank you!

Hi,

I recommend deleting the blocks. You can align the lement using the option on the row and column for layout or you can split the row into more columns. You can import the blocks from the cloud.
The menu can be centered like this -> https://i.imgur.com/irpRFlh.png Did you change the width on the column -> https://i.imgur.com/cKzBYab.jpg?
The icons are like that because the column is set to another width-> https://i.imgur.com/z1smkpW.jpg

Thank you!

Hello,

Yes, you can use the same images.

Thank you!

Hello,

Yes, please include the link to this topic.

Thank you!

Hi,

I answered here -> https://forum.tagdiv.com/topic/header-ads-banner-is-not-display-on-mobile-home/ Please check if added the banner for all devices.

Thank you!

Hello,

Once you’ve hidden the authors’ names, they shouldn’t appear on any block, but make sure it’s on all the modules; now you can try this option from Theme Panel -> Block Settings -> Meta https://i.imgur.com/VyWK93q.png

Thank you!

Hi,

Delete the SVG code https://i.imgur.com/cFlE2tZ.pngAlso, if you add logo image or logo text make sure that are set to show ->
https://imgur.com/ve11Fwt
For the button here https://imgur.com/bBeL0qN

Thank you!

Hi @ngotuannghia,

Please provide a video with your steps.

Thank you!

Hi,

Please check this video https://www.screencast.com/t/7QSoaPDI also, for css what you want to remove you can use this class to create your own css -> .td-post-small-box span {
color: red;
}

Thank you!

Hello Anindya,

Please make sure on that domain is not installed with the newspaper theme.
If on the domain is installed the theme we cannot unassign the license.

Thank you!

Hello,

1. You can not delete the empty column, only the row that contains empty columns.
If you want to delete a row, you can delete a row with the empty column using the right click on the row icon -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq or using the drag and drop -> http://prntscr.com/owlz2r or you can simply click on the row and press the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG The same steps are to delete the elements.
2. To change the menu, you need to edit the page with tagDiv Composer, because that menu is a page and set it the element called Modal Popup -> for example https://i.imgur.com/RJobJZu.png -> https://i.imgur.com/0ItARv5.png

Thank you!

Hi,

You can’t use two mobile menu elements in the same page, the settings are inherited
that is why I said if you want you can use modal popup -> https://forum.tagdiv.com/modal-popup/ You need to create a page where to add the menu with a list menu, set the page id in the modal popup, and check if the problem persists.

Thank you!

Hello,

Those are taxonomies -> https://prnt.sc/vrQgJ9hZu8PG, to translate them you need to edit the plugin -> Doctors PRO Plugin -> https://i.imgur.com/mECJ3g4.png -> https://i.imgur.com/dX7WddT.png -> https://i.imgur.com/Ixp1bFf.png the same steps for Location and Genders
Those are custom fields -> https://i.imgur.com/PTeaTSa.png you can create your own fields and add them using a custom field element -> https://forum.tagdiv.com/introduction-cpt-acf-newspaper-theme/

Thank you!

Hi,

I understood from the first, and that’s why I set that year
For this post it is set the year 2021 https://i.imgur.com/Hm4P0bu.png

Thank you!

Hello,

I’m glad.
There are different settings, the ModSecurity was also mentioned in a topic.

Thank you!

Hi,

Please add the favicon on the homepage there’s an option Customize icon => https://www.screencast.com/t/I2uVvP4b -> Site identity -> Site icon -> Change image -> publish => https://www.screencast.com/t/lY9WEOZEj
Please make sure that you have cleared your cache.
Also, you can check this article https://developers.google.com/search/docs/advanced/appearance/favicon-in-search

Thank you!

Hi,

Please clear the cache. What plugin for the cache do you use?

Thank you!

Hi,

Please enable it and clear the cache and check after.

Thank you!

Hello,

You have set an offset on the block -> https://i.imgur.com/VSF8IGw.png, let that field empty.

Thank you!

Hello,

The image can be blurry when the image is smaller and need to be stretched or when you have set a smaller thumb for that image, make sure that you set the full size for the image that you have added, for example-> https://i.imgur.com/OknhKDS.jpg

Thank you!

Hi,

One of my colleagues will take a look at this problem and let you know what can be done.

Thank you!

Hi,

Please check if in the WP Rocket, the option for mobile cache is enabled -> https://docs.wp-rocket.me/article/708-mobile-cache

Thank you!