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Anamaria
tagDiv Staff

Hello,

Please go to My License section and assign that domain that you want -> https://i.imgur.com/TxINWwn.png
We’ve introduced the Manage License System, which can be seen in the latest update of the theme 11.4.3 in Newspaper -> My license. You can assign or unassign a domain from there.
The key will be automatically assigned to the first 2 websites where it was used. Then if needed you can unassign it and assign it to other websites.

Thank you!

Anamaria
tagDiv Staff

Hello,

The color for those elements can be changed only with a custom code. Please let me know what color you want for each element to do the custom code CSS.

Thank you!

Anamaria
tagDiv Staff

Hello,

Some elements can be edited with tagDiv Composer, to translate them -> https://i.imgur.com/mOQUUXU.png
Please let me know what you want to change.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Anamaria
tagDiv Staff

Hello,

Yes, you can customize the prebuilt website.
Please let me know what you want to change. You can provide some screenshots.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum or email if you have any questions.

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m glad that you managed to solve the issue.

Have a great day!

Anamaria
tagDiv Staff

Hello,

Please provide more details about your issue, like the link to your website and screenshots/video.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Anamaria
tagDiv Staff

Hello,

Unfortunately, no. There is no option to add the View option in a category template.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
We can take a look so, please contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel login and the license certificate and purchase code.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please provide the link to your website.

Thank you!

Anamaria
tagDiv Staff

Hi,

There are many optimization guides provided by our users here in the forum, some made by us; you could check some of them
https://forum.tagdiv.com/cache-plugin-install-and-configure/
https://forum.tagdiv.com/how-to-make-the-site-faster/
https://forum.tagdiv.com/topic/high-number-of-ajax-request/
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://www.andraware.com/wp-rocket-for-newspaper-theme/
https://spraythemes.com/newspaper-theme/how-to-speed-up-the-newspaper-wordpress-theme-using-wp-rocket/
https://forum.tagdiv.com/topic/page-speed-guide-for-2023-beginners-and-advanced/
https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
https://forum.tagdiv.com/cloudflare-cdn/
https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
https://forum.tagdiv.com/topic/sql-querys-high-cpu/
https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
https://underconstructionpage.com/optimize-wordpress-database/
https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/

If you use Wp Rocket, you can try to exclude the following files
/jquery-?[0-9.](.*)(.min|.slim|.slim.min)?.js
/jquery-migrate(.min)?.js
/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js
tdBlocksArray

Thank you!

Anamaria
tagDiv Staff

Hi,

Usually, the color and image are set on the row, so please edit and select the row and go in the tab CSS https://i.imgur.com/UkgqKNM.jpg -> https://forum.tagdiv.com/topic/background-color-of-the-main-menu-be-changed/ please check each row/column/zone and delete the background image.
Also, the ads are set in the element AD BOX, and you can remove it, edit with tagDiv Composer, select the Ad box element and with right-click you can delete it => https://www.screencast.com/t/2GfCVx9BCAw7 or with drag & drop place it into the deleting red zone from the bottom right of the page

Thank you!

Anamaria
tagDiv Staff

Hi,

If you agree we would like to investigate this issue and find out what is the cause, please make a full backup to all files and database and contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel/FTP and credentials
– a link to this topic to identify you
Our team will take a look!

Thank you!

Anamaria
tagDiv Staff

Hello,

You can disable also, the mobile theme for cpt -> https://i.imgur.com/PsX5zT0.png
If you don’t mean this please give me more details, and screenshots.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please provide some screenshots.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
If you added that code, then please try to use a version of the template.
Please let me know the structure of the code and in what element you added.

Thank you!

Anamaria
tagDiv Staff

Hello,

I think the problem is that the mega menu structure is not correctly made; please check this guide -> https://forum.tagdiv.com/mega-menu/
If you have a parent category with subcategories, you need to select only the parent category for mega menu.
Also, please provide some screenshots with your settings for the menu an the link to your website.
Also, do you have posts in these categories?

Thank you!

Anamaria
tagDiv Staff

Hi,

This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/hyperlink-format/
Please note that the link color for cloud templates can be changed individually on each page from the tagDiv Composer.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please provide some screenshots and the link to your website.
Have you checked for a plugin conflict? Please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Anamaria
tagDiv Staff

Hello,

Some elements can be edited with tagDiv Composer, to translate them -> https://i.imgur.com/mOQUUXU.png
Also, check in the Newspaper-> Theme panel-> Translations-> Translations and replace the sentence on the right side. ( if there is not word you searched, then it means you can not change it).

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know what version of the theme you have.
Also, please provide the link to your website.

Thank you!

Anamaria
tagDiv Staff

Hello,

It seems you have the mobile theme + amp activated.
Please deactivate those plugins, tagdiv mobile theme and amp, clear all cache.
The mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
So, if you want to use the cloud templates, then you need to disable the mobile theme and AMP plugins, and then use the responsive version.
You can disable the mobile theme plugin on the pages from the Gutenberg editor using the following option => https://www.screencast.com/t/axXRJsWby
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ -> https://forum.tagdiv.com/topic/amp-pages-not-working-well-with-this-theme/ and choose what mobile version you want.

Thank you!

Anamaria
tagDiv Staff

Hello,

To make the menu sticky please check this article and set it on always => https://forum.tagdiv.com/header-manager/ -> https://i.imgur.com/wzzBZu6.jpg

Thank you!

Anamaria
tagDiv Staff

Hi,

Please check the console of the browser when you hit the button save https://i.imgur.com/0ex2unk.png -> https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/

Thank you!

Anamaria
tagDiv Staff

Hello,

If you have set the stretch to 1400px, the row will be stretch but the content will be 1400px
You can do a test in a row.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please let me know how the image(provide the URL image) is on Media Library, is it jpg or png?

Have a great weekend!

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