Hello,

Amp works with mobile theme plugins.
You can also, check this topic to find more details https://forum.tagdiv.com/topic/amp-pages-not-working-well-with-this-theme/

Thank you!

Hello,

Please disable also, the amp plugin.
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose your mobile version

Thank you!

Hello,

You have to ask the authors of the plugin -> https://wordpress.org/support/plugin/wp-super-cache/, unfortunately, the problem is not related to the theme.

Thank you!

Hi,

Please activate the tagdiv plugins and follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/
Also, please make sure there is no plugin conflict.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hi,

Please open the console and try to save something.
I think you will have a 403 or 404 error, so please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ and try the suggestions. Also, please check the cache, clear/purge all cache.

Thank you!

Hi,

We recommend using only one cache plugin, the WP Super Cache plugin with this configuration: https://forum.tagdiv.com/cache-plugin-install-and-configure
Do not use multiple cache plugins!

Thank you!

Hi @cashflow270,

Maybe you have CDN, or on the host is a plugin for cache, please ask your host about it.

Thank you!

Hello,

For the mobile theme, I don’t know if will be added.

Thank you!

Hi,

If you disable the SiteGround Optimizer plugin the menu and search work.

There are many optimization guides provided by our users here in the forum, some made by us; you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/high-number-of-ajax-request/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.andraware.com/wp-rocket-for-newspaper-theme/
– https://spraythemes.com/newspaper-theme/how-to-speed-up-the-newspaper-wordpress-theme-using-wp-rocket/
– https://forum.tagdiv.com/topic/page-speed-guide-for-2023-beginners-and-advanced/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/

If you use Wp Rocket, you can try to exclude the following files
/jquery-?[0-9.](.*)(.min|.slim|.slim.min)?.js
/jquery-migrate(.min)?.js
/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js
tdBlocksArray

Thank you!

Hello,

You can set a description for the author here https://i.imgur.com/Boh0Dop.png and display with the element author description -> https://i.imgur.com/Iw20Gmn.png
The same for the category https://i.imgur.com/gSteqOp.png -> https://i.imgur.com/5d9XfQx.png

Thank you!

Hello,

Unfortunately, none are tested, but you can test them on staging.

Thank you!

Hello,

I think you referring to the featured image, please check if the option to hide the caption is enabled -> https://i.imgur.com/s1qPkMx.jpg if yes, uncheck it.

Thank you!

Hi,

If you want to use the newsletter please check this article https://forum.tagdiv.com/the-newsletter-plugin/
In the newsletter provided by our theme, you can use embed code from Mailchimp, Mailer Lite or FeedBurner.
If you want to use another newsletter you can try to set the code in column text or text with title => https://www.screencast.com/t/N6rPZvAa The shortcode/code is automatically saved.

Thank you!

Hello,

You have the mobile theme plugin activated, the mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
Better deactivate the plugin and see the results.
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose your mobile version

Thank you!

Hello,

Please check this topic https://forum.tagdiv.com/topic/disable-h1-logo-on-pages/

Thank you!

Hello,

The current author works in the author template, in the Single Post Template you need to set the filter Single – More from author -> https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Hi,

Please regenerated the thumbs https://forum.tagdiv.com/theme-thumbs/

Thank you!

Hello,

The problem is caused by the object file https://i.imgur.com/vUSM8gM.png from SiteGround Optimizer plugin is not compatible with the theme -> https://i.imgur.com/f9op7TI.png. You can deactivate it to check the results.

Thank you!

Hello,

Please check if you don’t have a plugin for cache activated on the server.

Thank you!

Hello,

You can contact us via email to investigate the issue.
Please get in touch with us via email at contact@tagdiv.com and provide the wp-admin and cPanel access.

Please note that we try to answer as many topics as possible (support hours (GMT+2) are from Monday to Friday: 8:00 AM – 5:00 PM).
https://forum.tagdiv.com/newspaper-theme-support/

Thank you!

Hi,

Maybe was some plugin which interfered with the process of the update.
I’m glad that now works.

Have a great day!

Hi,

I’m glad you solve it.

Have a great day!

Hello,

Please let me know what plugin you use for the cache.

Thank you!

Hello,

This element is available in the Single Post Template it is the same procedure as if you were using a plugin; you must have several headings in the post.
Please check this video https://www.screencast.com/t/qrHFBXUKmj

Thank you!

Hello,

Yes, you need to use a plugin. You can find in this guide the steps https://forum.tagdiv.com/add-cryptocurrency-price-ticker-widget/

Thank you!