Hello,

You can go to pages -> add new page set the title and after edit with tagdiv Composer -> https://i.imgur.com/dkUNpHC.png -> https://i.imgur.com/5NqfgAc.png

Thank you!

Hello,

Please provide screenshots about each point to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hi,

If you want to add into the content you can do it if you select the code editor and paste there the code -> https://i.imgur.com/XCQfDEv.png

Thank you!

Hello,

Please let only the tagdiv plugins be activted and check if this error appears after.

Thank you!

Hello,

You can add the embed code in the column text.
“Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open and you can add some text/code/shortcode there. Close the WP Editor from X, save the changes from Composer and view the page to see the changes.

Thank you!

Hello,

Please provide some screenshots.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

Please provide more details about the issue.
Please provide the link to your website and where the button is.

Thnk you!

Hello,

Please provide the link to your website.

Thank you!

Hello,

I saw that you have an older version of the theme and a more recent version of wordpress.
Now I don’t think this is causing the problem, but maybe you have a conflicting plugin, so please check if this is not causing the problem. Also, can you give me the credentials for a subscriber account to check the problem?

Thank you!

Hello,

For settings for subscriptions please check the documentation
-> https://forum.tagdiv.com/tagdiv-opt-in-builder/
-> https://forum.tagdiv.com/leads/
-> https://forum.tagdiv.com/lockers/
-> https://forum.tagdiv.com/shortcodes/
-> https://forum.tagdiv.com/subscriptions/

Thank you!

Hello Maciej,

If you use the element Header Login, this modal can be edited only in the theme files.
If you have created plans, and you have lockers, then you need to use the element Menu Login -> https://i.imgur.com/AkF4sjH.png
Also, please make sure you have set the pages in Opt-In Builder -> Subscription -> Pages -> https://i.imgur.com/IOdUWFG.png -> https://forum.tagdiv.com/shortcodes/ -> https://forum.tagdiv.com/subscriptions/
You can create a custom modal popup for login, you need to create a page and add in that page the element menu -> https://forum.tagdiv.com/modal-popup/ and after set the trigger for a button. Set the modal popup in the phone viewport in mobile menu -> https://i.imgur.com/cuBYIrq.png

Thank you!

Hello Pietro,

Yes, there seems to be an issue.
I will add this issue to our list; I hope this will be fixed soon.

Thank you for your understanding!

Hello,

Please let me know what version of the theme you have.
Usually, if you have the last version 12.1.1, there should be no problems.

Thank you!

Hello,

Yes, I added this request to our list.

Thank you!

Hello,

The settings for the mobile theme are those from Theme Panel -> https://i.imgur.com/dyeN1mb.png
To alternate, you can disable the mobile theme for pages and posts https://forum.tagdiv.com/mobile-theme-introduction/
You can add extra code css in Theme Panel -> Mobile Theme -> Custom Code -> Custom CSS.

Thank you!

Hello,

Please check the documentation. If you activated the mobile theme+amp to the homepage looks like this -> https://i.imgur.com/cDHrFsi.png if you disable you will see it like this https://i.imgur.com/F2UBsNX.png
Depending on what you want to use for mobile, please check the topic provide about each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/

Thank you!

Hello,

Please let me know if the problem was when you assigned the template; maybe you changed some settings on the elements/row.

Thank you!

Hello,

You can download the last version from the Envato account https://help.elements.envato.com/hc/en-us/articles/360000629466-How-to-Install-a-Theme-on-WordPress.
You can download the entire package and install the zip files.

Thank you!

Hello,

Please make sure that you delete the text -> https://i.imgur.com/k4aSpPL.png or hide it and make sure the image is to show.

Thank you!

Hello,

Please provide some more details, like if you have enabled the mobile sticky or used the row sticky option.

Thank you!

Hello,

Please provide more details about your issue with screenshots.
Also, please make sure the theme is activated.

Thank you!

Hello,

As I said, there is an issue with the settings for the page template.

Thank you!

Hello,

As I said, the mobile theme has its own template, not a desktop version or mobile responsive.
Please check the documentation.
Please deactivate the mobile theme and amp plugins and check the results.

Thank you!

Hello,

Please go to My license, on the website where you want to use the license, and check.

Thank you!

Hello,

Please provide more details about your issue; for example, if you add a new post, then on mobile is displayed the post which was displayed before.
Also, please provide the link to your website and let us know what cache plugin you use.

Thank you!