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Anamaria
tagDiv Staff

Hello,

So, you want to have the footer boxed, right? If yes, then please set the stretch row to default -> https://i.imgur.com/kjt8Wjs.png

Thank you!

Anamaria
tagDiv Staff

Hello,

So, I checked the settings, and I think that you use the style 8, please try to use the style 6 and set the image in Theme Panel -> https://i.imgur.com/OIQBtVU.png

Thank you!

Anamaria
tagDiv Staff

Hello,

If you agree we would like to investigate this issue and find out what is the cause, please make a full backup to all files and database and contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– a link to this topic to identify you
Our team will take a look!
Also during the investigation to know that we will disable the other non tagDiv plugins

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check this video https://www.screencast.com/t/BsPkEJIwZs

Thank you!

Anamaria
tagDiv Staff

Hi Gus,

You can create a sidebar with tagDiv Composer like in this article https://forum.tagdiv.com/sidebars-tutorial/
Also, if you want to create the sidebar in Appearance -> Widgets and set the sidebar on pages, using the element from tagDiv Composer, Widget sidebar https://i.imgur.com/e1FPdYU.png -> https://i.imgur.com/q20UCZf.png
Also, maybe you have set another name for the homepage.
I notice that you have set the latest articles, please make sure you have set the page on A Static page, and assign a homepage (you need to have a homepage/page that you have created before) from Settings -> Reading => https://i.imgur.com/mwjp18K.png

Thank you!

Anamaria
tagDiv Staff

Hello,

One of my colleagues will take a look at this problem and let you know what can be done.

Please note the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you!

Anamaria
tagDiv Staff

I’m glad!

Have a lovely day!

Anamaria
tagDiv Staff

Hello,

A workaround there could be to use a Post ID filter from the tab Filter from the element’s settings and the articles will be always the same there -> https://i.imgur.com/KuicQ9U.jpg
Documentation here: https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Anamaria
tagDiv Staff

Hi,

This is a video about how to change the fonts => https://www.youtube.com/watch?v=rbkYVyj1__Q also, you can use global font from Manager(Website Manager) -> Global fonts -> https://i.imgur.com/iY0bh4Y.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Please select the viewport on phone, select the logo and change it => https://i.imgur.com/Rm75FmU.png -> https://forum.tagdiv.com/add-logo-newspaper/
The slide contains posts and it is filtering it -> https://i.imgur.com/kALpGPR.jpg

Thank you!

Anamaria
tagDiv Staff

Hi,

I answered you on this topic https://forum.tagdiv.com/topic/block-quote-settings/#post-446320 please check it.

Thank you!

Anamaria
tagDiv Staff

Hello,

I recommend you to use the Single Post Template from tagDiv Cloud Library and there you can edit the template with tagDiv Composer. Please try to edit the Single Post Content and set the font-size for default blockquote => https://i.imgur.com/603Qupg.png and set the color -> https://www.screencast.com/t/7OeUEnYsO
Also, I saw that you sue AMP, but this is not configured like in our guide, please check the documentation
-> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Thank you!

Anamaria
tagDiv Staff

I’m glad.

Have a lovely day!

Anamaria
tagDiv Staff

Hello,

Please let me know how you added the video to the post. If the video is added from the media library please try to set the width and height -> https://ostraining.com/blog/wordpress/video-size/

Thank you!

Anamaria
tagDiv Staff

Hello,

Please try to reinstall the theme again, and try after to install the prebuilt website.
This is very strange. If the problem is not solved after this, we can take a look at this and investigate why is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL/ cPanel/FTP and credentials
– a link to this topic to identify you

Thank you!

Anamaria
tagDiv Staff

Hello,

Seems you have set a custom code CSS to hide the content -> https://i.imgur.com/sD77Xe3.png
please check the live CSS and the custom code CSS from Theme Panel -> Custom code -> custom CSS

Thank you!

Anamaria
tagDiv Staff

Hi,

I’m glad.

Have a lovely day!

Anamaria
tagDiv Staff

Hi,

Let me know the results!

Have a nice day!

Anamaria
tagDiv Staff

Hello,

I notice that you use a classic editor, please try to use the Gutenberg editor and see if the problem persists.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know if you use a category template from tagDiv Cloud Library, if yes, you can use the element category image -> https://i.imgur.com/5w8MTdo.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Please try this custom code css https://i.imgur.com/FFFHcJq.png
body .td_block_author .td-author-name a {
color: #000;
}
body .td_block_author .td-author-name a:hover {
color: red;
}

Set the code in Newspaper -> Theme panel -> Custom code -> Custom CSS.

Thank you!

Anamaria
tagDiv Staff

Hi,

We’ll see if we can add a scroll bar.
You can use the search option in composer.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please try to use the main theme, and disconnect your Instagram and Facebook, please execute these steps:
1. disable tagDiv Composer and tagDiv Social Counter
2. uninstall(delete) tagDiv Composer and tagDiv Social Counter
3. clear cache (if cache plugin exists)
4. install tagDiv Composer and tagDiv Social Counter
5. activate tagDiv Composer and tagDiv Social Counter
6. clear cache (if cache plugin exists)
Reconnect the Instagram and Facebook accounts again -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Unfortunately, we do not have an option to count the shares.

Thank you!

Anamaria
tagDiv Staff

Hello,

I saw that you sent an email, and one of my colleagues replied, please check.

Thank you!

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