Hello,

I just checked your website and now the post content, and sidebar are displayed -> https://i.imgur.com/804EOs1.jpg -> https://i.imgur.com/nF1I63q.png

Thank you!

Hello,

You do not need to buy a new license. You can try to install the plugin manually, and you can get the plugin from the package that you download on the ThemeForest -> https://forum.tagdiv.com/whats-included/ -> https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
Do not forget to make a full backup for your website!

Thank you!

Hi,

Done!

Have a nice day!

Hello,

You need to set the entire link with https://www -> https://i.imgur.com/dFLBrZz.png -> https://i.imgur.com/fi9bLtX.png

Thank you!

Hi,

Please contact us via email at contact@tagdiv.com, provide a wp-admin and cPanel URL and credentials, license certificate and purchase code. Our team will take a look and let you know what can be done!

Thank you!

Hello,

If the settings are not saved, please check this topic -> https://forum.tagdiv.com/topic/updating-the-single-template-does-not-reflect-on-site/
Also, please try all the steps from above. Check this guide also: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Hello,

Please make sure you also have, the “https” in the link and set it on the button.

Thank you!

Hi,

We do not have any plan that allows you to use the theme on so many domains, please read the Envato terms where it is specified that a single license can be used on a single domain.
https://themeforest.net/licenses/standard
https://themeforest.net/licenses/terms/regular

Thank you!

Hi,

Please let me know if you use the WordFence plugin or SUCURI plugin.
Also, please check this topic with the same problem https://forum.tagdiv.com/topic/changes-on-theme-panel-not-saved/

Thank you!

Hello,

To solve your issue, please check those topics
-> https://twittercommunity.com/t/error-fetching-the-page-failed-because-its-denied-by-robots-txt/72572/7
-> https://twitter.com/BeaMilz/status/1315415670004371456
-> https://stackoverflow.com/questions/61792524/fetching-the-page-failed-because-its-denied-by-robots-txt

Thank you!

Hello Ethan,

Please make sure you have set the link on the Button like this ” https://www.telemedicine.com/healthiermetoday/ ” -> https://i.imgur.com/r99VL6N.png

Thank you!

Hello,

You can use a license key for one single product. We’ve introduced the Manage License System, which can be seen in the 11.4.3 version of the theme in Newspaper -> My license. You can assign or unassign a domain from there. One can be used for staging and one for your live website.
According to Envato license terms, a theme can be used for a single end product (website):
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!

Hello,

If you use the new child theme from the latest version it should work.
Please let me know if this issue arises when the main theme is set or if it only happens when the child theme is set.

Thank you!

Hello,

Please provide some screenshots and more details.
The color for products is set here -> https://i.imgur.com/i4P3dyV.png

Thank you!

Hello,

If you want to delete an empty column you need to know that the empty column is part of the row, and you can’t delete the column only the row that holds the column, this can be done by: using the right click on the row icon -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq or using the drag and drop -> http://prntscr.com/owlz2r or you can simply click on the row and press the delete button from your keyboard.
The empty columns will not be displayed.

I recommend you change the layout of the row -> https://i.imgur.com/fyH53t8.jpg

Thank you!

Hello,

I just checked your website and you have a good score for mobile -> https://i.imgur.com/TYRReTR.png
Please check this topic to increase the page speed ->
https://forum.tagdiv.com/topic/slow-my-webiste/

Thank you!

Hello,

You can translate the Single Post Comments from Theme Panel -> Translations-> Translations and search with ctrl+f after that text which is displayed and set other one https://imgur.com/apIvxLT

Thank you!

Hello,

The settings for fonts will apply from frontend -> https://www.youtube.com/watch?v=rbkYVyj1__Q if want to have a different font size for some special paragraphs, then you can add an extra class and use a custom code CSS.

Thank you!

Hello,

Please check this topic https://forum.tagdiv.com/topic/column-text-not-editable/#post-446620

Thank you!

Hi,

Please make sure you have the latest version of the theme, 11.5.1
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Please do a test using only tagDiv plugins and try to open the WP Editor.
Please check the console if you have any errors when you try to open the wp editor, maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Thank you!

Hello,

If the AdSense code needs to be set between head tags, this can be put in our theme in Theme Panel -> Analytics/Js Codes -> https://prnt.sc/10jk7fq -> https://infotechapb.com/disable-top-adsense-anchor-ads/

Thank you!

Hello,

Please deactivate, delete and reinstall tagDiv Shop from Newspaper plugins and clear all cache. lso, make sure you don’t have a plugin conflict.

Thank you!

Hello,

The modal popup uses the page id, so you need to have a page, not a template for search if you want to use the modal pop up. Please chekc the documentnation -> https://forum.tagdiv.com/modal-popup/

Thank you!

Hello,

Seems the problem is that you have set a margin top https://i.imgur.com/tjlQL3A.png for the sticky menu, please check the row/inner row/columns and elements and delete the value.

Thank you!

Hello,

So, you mean the featured image on the blocks?
This featured image can only be one set, not more, the rest of the pictures can be displayed inside the content -> https://forum.tagdiv.com/featured-image-or-video/

Thank you!