Hello,

Unfortunately, I have no way to investigate a problem, if it works correctly for me, check this video-> https://www.screencast.com/t/FvqRNfrm7G using only tagDiv plugins.

Thank you!

Hello,

During the update process, please have only tagDiv plugins enabled, (for example if you have the WordFence plugin, you need to use the WordFence assistant plugin to make sure it does not block the update process), also please make sure you have permissions set correctly so as not to interfere with the update process -> https://www.malcare.com/blog/wordpress-file-permissions/

Thank you!

Hello,

You need to set the ads in Single Post Template from tagDiv Cloud Library and you can set top ad, 3 inline ads set after x paragraphs and bottom ad, please check this article -> https://forum.tagdiv.com/article-ads/ and video https://www.youtube.com/watch?v=biTpVVlr8j8

Thank you!

Hello,

For mobile, you need to add a row in the header section and set the ad box with the ads => https://www.screencast.com/t/OzgaIM79q4M and you can set in the ad box the ads from Theme Panel.

Thank you!

Hello,

To remove the author name on the blocks, please go in Theme Panel -> Block Settings -> Meta Info on modules/blocks and disable the author => https://www.screencast.com/t/5w5CxkcU

Thank you!

Hi,

My email colleagues will investigate your problem. however, if after refreshing the page you have a problem again, it means that you have an object cache or a powerful cache plugin that gave you the wrong version. https://www.elegantthemes.com/blog/wordpress/what-is-the-wordpress-object-cache

Thank you!

Hello,

For this page, you can’t upload a page template, because we don’t have an option to edit the blog page.

Thank you!

Hello,

For mobile, you need to add a row in the header section and set the ad box with the ads => https://www.screencast.com/t/OzgaIM79q4M

Thank you!

Hello,

To change the h3 for blocks 1-25, you can do the change in this file -> wp-content/plugins/td-composer/legacy/common/wp_booster/td_module.php -> https://i.imgur.com/GPNEJpi.png

Thank you!

Hello,

All the changes you need to do with tagDiv Composer, in the Single Post Template.
Also, make sure you have set the content in the content section, not the header -> https://www.screencast.com/t/32BrYI5A
Please check this video about how can create a website from scratch https://www.youtube.com/watch?v=SoGQ0d5kIBg

Thank you!

Hello,

Our theme does not have the option to take the first image from the post and set it as a featured image -> https://forum.tagdiv.com/featured-image-or-video/
Also, the settings from Theme Panel are used for the Standard Prebuilt website, so if you have a Pro Prebuilt, you need to edit with tagdiv Composer.
You can delete the element Single Featured image with right-click from the Single post template so that in this mode you won’t have a featured image -> https://i.imgur.com/re1XWKO.jpg or selecting the element and with drag & drop place into the deleting red zone from the bottom right of the page => https://i.imgur.com/vkQVCjn.jpg the same steps for author and date.

Thank you!

Hello,

This type the code that you want to add, needs to be added in the funtions.php file.
You can set it in a child theme, there is a file called functions.php -> https://forum.tagdiv.com/the-child-theme-support-tutorial/, and then you will not lose your changes after the update

Thank you!

Hello,

You can try one of those plugins
→ https://wordpress.org/plugins/wti-like-post/
→ https://wordpress.org/plugins/posts-like-dislike/
-> https://wpforms.com/
-> https://wordpress.org/plugins/wp-polls/

Thank you!

Hello,

As I said above, please check if you don’t have set an offset on the block.

Thank you!

Hello,

Please make sure the tagDiv Standard Pack plugin is updated and activated.
Those shortcodes and the error are from tagDiv Standard Pack, and this plugin is not required from version 10.4, because the new demos are using cloud templates.

Thank you!

Hi,

If you’re seeing only three options please make this adjustment in the tagDiv Composer plugin -> wp-content/plugins/td-composer/legacy/common/wp_booster/td_first_install.php
=> https://www.screencast.com/t/yO3iU8E5JhH
Then hit a save in the theme panel and then revert the code back to the original, this will make the social icons appear properly again -> https://forum.tagdiv.com/design-post-pages-using-default-templates/.
If you don’t have success you can send us an email at contact@tagdiv.com and provide
– wp-admin URL and credentials
– cPanel URL and credentials
We will fix the problem. Include a link to this topic in the email.

Let me know the results!

Thank you!

Hi,

Is this problem only for some pages/templates or all of them?
Also, for error please check this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/

Thank you!

Hello,

Please check this topic https://forum.tagdiv.com/topic/huge-wp_options-size-voor-td_-option_name/

Thank you!

Hi,

This issue seems to be a plugin conflict or a cache issue. Please make a test, and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and let me know the results.

Thank you!

Hello,

Please make sure the system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) => https://www.screencast.com/t/88pK5QXpC
Please check this topic with the same problem -> https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/
Also, please provide the link to your website and some screenshots with your steps.

Thank you!

Hello,

To add the facebook, please check this article https://taggbox.com/blog/embed-facebook-feed-on-wordpress-website/
Also, if you want to create the sidebar in Appearance -> Widgets and set the sidebar on pages, using the element from tagDiv Composer, Widget sidebar https://i.imgur.com/e1FPdYU.png -> https://i.imgur.com/q20UCZf.png

Thank you!

Hello,

Make sure that you have the latest update of the theme(11.5.1 version) and the plugins.
During the update process, please have only tagDiv plugins enabled, (for example if you have the WordFence plugin, you need to use the WordFence assistant plugin to make sure it does not block the update process), also please make sure you have permissions set correctly so as not to interfere with the update process -> https://www.malcare.com/blog/wordpress-file-permissions/

Thank you!

Hello,

Please check this topic https://forum.tagdiv.com/topic/why-my-visitor-cant-view-my-home-page-as-a-normal/

Thank you!

Hello,

We have some settings for the rows and different stretch sizes: https://www.screencast.com/t/bsbB5P97A
Make sure you have the rows set up with the same width.(stretched or default, but both rows the same).

Hope that helps you!

Thank you!

Hello,

During the update process, please have only tagDiv plugins enabled, (for example if you have the WordFence plugin, you need to use the WordFence assistant plugin to make sure it does not block the update process), also please make sure you have permissions set correctly so as not to interfere with the update process -> https://www.malcare.com/blog/wordpress-file-permissions/

Thank you!