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Anamaria
tagDiv Staff

Hello,

This video is old, many changes have been made to our theme and that guide is deprecated -> https://i.imgur.com/T0dtzxn.png that is why I recommend another guide updated -> https://forum.tagdiv.com/cloud-library-category-templates/
As I said, you can do those styles with tagDiv Composer, these options are used for Standard Templates, so if you want to use then you need to activate the tagDiv standard pack, but this can not be customised with tagDiv Composer.
The cloud templates are more flexible.
Also, you can import different styles/ blocks for cloud templates from tagDiv Cloud Library -> https://cloud.tagdiv.com/#/load/Category
Also, you can create the sidebar with tagDiv Composer like in this article -> https://forum.tagdiv.com/sidebars-tutorial/

Thank you!

Anamaria
tagDiv Staff

Hello,

You need to delete the element -> https://i.imgur.com/KZTyvCv.png with right-click, clear all cache and add it again.

Thank you!

Anamaria
tagDiv Staff

Hello,

Indeed, on the posts loop, only one author is displayed. I added this bug, and I hope in the next update will be fixed.
A solution is to use a flex block and to set filters until it is resolved.

Thank you for your understanding!

Anamaria
tagDiv Staff

Hello,

The function for reading time is the implementation to take the number of words and then divide them by 200 -> https://i.imgur.com/sxDPLIU.png
If you have some suggestions on how to make it better, please let us know.

Thank you!

Anamaria
tagDiv Staff

Hello,

Yes, you can have two columns -> https://www.screencast.com/t/qs5pIv2lIKE

Thank you!

Anamaria
tagDiv Staff

Hello,

To show the author on the blocks, please edit with tagDiv Composer, select the block and in the tab called “Layout” is the option to show the author -> https://i.imgur.com/3Zo0njy.png
If you do not mean this, then please provide more information about what you need to achieve, screenshots or a video in order to help you efficiently.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check the console when you try to create the template, is possible to have some errors.
Please do a test using only tagDiv plugins, clear all cache and try again to create templates.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please contact us via email at contact@tagdiv.com and provide the wp-admin login and the license certificate and purchase code.
Our team will take a look!

Thank you!

Anamaria
tagDiv Staff

Hello,

Please contact us via email at contact@tagdiv.com and provide the wp-admin login and the license certificate and purchase code.
Our team will take a look!

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure that all theme requirements were set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/ you can try to double the wp memory limit, and please make sure you do not have a plugin conflict.
Here is an article about how to fix this problem:
There has been a critical error on your website.
Also, please check the permalinks and re-save them -> https://i.imgur.com/MQPtVzl.png
Also, please let me know if you use WordPress.org or WordPress.com -> https://wordpress.com/support/com-vs-org/

Hope it will help you!

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure you have the tagDiv plugins activated, that you use like tagDiv Composer, tagDiv Cloyd Library, tagDiv Opt-In Builder.

Thank you!

Anamaria
tagDiv Staff

Hello,

We do not encourage you to use Wp Bakery at all. Please note that the WP Bakery has a conflict with the tagDiv Composer. Please use only one builder and not both. So, I gladly recommend you to shift from WPBakery to Composer, because WPBakery is an old builder plugin. Please check our guide to know how to shift from WPBakery to Composer: https://www.screencast.com/t/6xLVMmlsY ; https://www.screencast.com/t/zWHrRmK1LQC ; https://www.screencast.com/t/vuFdT9Stx ; https://www.screencast.com/t/DWbSf3qj ; https://www.screencast.com/t/QuHyGccTK71v

Thank you!

Anamaria
tagDiv Staff

Hello,

To edit the footer/header/templates please check this documentation
-> https://forum.tagdiv.com/header-manager/
-> https://forum.tagdiv.com/footer-templates/
-> https://forum.tagdiv.com/cloud-library-category-templates/
-> https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

because I think you saw the documentation deprecated with standard templates
Our theme is a frontend theme for most of the elements and changes, you’ll need to use the tagDiv Composer to edit the pages and templates for posts/categories, etc => https://i.imgur.com/I3OUYxr.jpg -> https://i.imgur.com/mMrEufY.jpg
Please check this video about how can create a website from scratch https://www.youtube.com/watch?v=SoGQ0d5kIBg

Thank you!

Anamaria
tagDiv Staff

Hello,

Please provide a link to your website where you have this type of images and more details.

Thank you!

Anamaria
tagDiv Staff

Hello,

Those sections for ads are particularly for the smart lists, for posts templates, and standard footer -> https://i.imgur.com/yutt2ff.png therefore they cannot be selected in the ad box element.

Thank you!

Anamaria
tagDiv Staff

Hello,

To add more ads, you can use our element called Ad Box.
The ad box has 3 sections for ads: using theme panel ads -> https://i.imgur.com/KFa9ibl.png, using images/banners -> https://i.imgur.com/MfAPTaE.png and custom code -> https://i.imgur.com/2rh8SuD.png save it and will appear on the post (you can set a shortcode like a shortcode from adrotate plugin or other plugins)

Thank you!

Anamaria
tagDiv Staff

Hello,

Please select the viewport on phone, select the logo and change it => https://i.imgur.com/Rm75FmU.png -> https://forum.tagdiv.com/add-logo-newspaper/

Thanks!

Anamaria
tagDiv Staff

Hello,

Please let me know if the problem is solved.
If not, please check the main domain and the subdomain to be sure the plugins are activated.

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m sorry, but I can not understand what you need to achieve.
Please provide more information about what you need to achieve, screenshots or an example in order to help you efficiently.

Also, let me explain to you how our theme works.
The posts settings that you refer to are from an “older” tagDiv plugins, is called tagDiv Standard Pack (you need to activate it), but now we recommend using Cloud Templates that are more options and can be customised with our page builder, tagDiv Composer.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m sorry, but I can not understand what you need to achieve.
Please provide more information about what you need to achieve, screenshots or an example in order to help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can set the Layout of the block -> https://www.screencast.com/t/flq7ZXt1 or you can change the layout of the row -> https://www.screencast.com/t/HJ8LZdlBG and you can add blocks and filter them.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please do a test using only tagDiv plugins, clear all cache and check if this problem related to loading the website on mobile persists.
Also, to increase the page speed please check this topic -> https://forum.tagdiv.com/topic/slow-my-webiste/
Also, to change the logo for mobile please check this article https://forum.tagdiv.com/add-logo-newspaper/

Thank you!

Anamaria
tagDiv Staff

Hello,

If you referring to this option -> https://i.imgur.com/nAjOTkq.png you can disable it from here -> https://i.imgur.com/SqNHdwZ.png
If I understood correctly, you can stretch the row like this -> https://i.imgur.com/FwaB8MN.jpg

Thank you!

Anamaria
tagDiv Staff

Hello,

We implemented an option to show/hide the buttons.
So, please go in Manager(Website Manager) -> Settings and enable it -> https://i.imgur.com/4WHGlyf.jpg

Thank you!

Anamaria
tagDiv Staff

Hi,

Please let me know what table, how you added if this table is from a plugin.
Please provide some screenshots to be able to help you.

Thank you!

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