Hello John,

If you use our theme and AMP that is come with our theme, then you need to have Amp URL “/?amp” and if you have set the redirect mobile to AMP then will be /?amp=1.

Thank you!

Hello,

I’m glad that in the end, you managed to achieve what you want.

Have a nice day!

Hi,

You need to check the permissions of the file -> https://wordpress.org/support/topic/check-file-permissions/
-> https://docs.wp-rocket.me/article/136-using-ithemes-security-with-wp-rocket

Thank you!

Hi,

A solution to your problem would be to add more text to the page using the element “column text” or in the “text with title” => https://www.screencast.com/t/NsyYy3VHXQd or delete from the blocks used on the page -> https://forum.tagdiv.com/topic/seo-problem-aioseo-and-tagdiv-composer/

Thank you!

Hi,

This is a strange situation because I made a test and works https://i.imgur.com/Y44Fy9t.jpg
.td-module-image a[href$="/juniors/"], .td-meta-info-container a[href$="/juniors/"], .td-module-container a[href$="/juniors/"], .single .td-category a[href$="/juniors/"], .tdb_single_categories a[href$="/juniors/"] {
background-color: #25796a;
}

Thanks!

Hi,

I would like to take a look and see what can be done there. Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
–wp-admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hi,

Please provide screenshots with subscribe box you don’t want anymore on desktop and mobile, because you don’t have any form in the footer https://i.imgur.com/sK9lNr0.png
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hi,

AMP is faster and works better only with the Mobile Theme plugin. If you’ll use the Mobile theme plugin, then you can not edit the pages with tagDiv Composer.
You have only some settings for this layout, which you can find in Theme panel -> Mobile Theme. The same thing for the AMP plugin too.
Also, you can check our documentation here:
-> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/ please set the AMP like in our guide.
-> https://forum.tagdiv.com/the-mobile-theme/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Hi,

Please check the articles
-> https://docs.wpstackable.com/article/393-updating-failed-the-response-is-not-a-valid-json-response-error
-> https://passionwp.com/response-is-not-a-valid-json-response-error/#:~:text=The%20error%20%E2%80%9CUpdating%20failed. and try the steps.

Thank you!

Hi,

I just did a test for the “seniors” category and the code works -> https://i.imgur.com/0sRjAtC.jpg
.td-module-image a[href$="/seniors/"], .td-meta-info-container a[href$="/seniors/"], .td-module-container a[href$="/seniors/"], .single .td-category a[href$="/seniors/"], .tdb_single_categories a[href$="/seniors/"] {
background-color: red;
}

You can change only the category and color and use this code for each category.

Thank you!

Hello,

Please check if you have set a value for line heigh -> https://i.imgur.com/qC8DC9u.jpg for the excerpt, please delete it.

Thank you!

Hello,

Please let me know if you use the theme on multisite. Also,
you can ask the host to help you install the plugin. Do you also receive an error message?

Thank you!

Hi,

You need to set the menu with tagDiv Composer, not using the Customize Option.
You can add the menu, in the main header, sticky header, mobile header and sticky mobile header
-> https://forum.tagdiv.com/mega-menu/
-> https://forum.tagdiv.com/main-menu/
Also, you can add the element for the menu with the tagDiv Composer, where you want to have it on the page (for example, in the footer).

Thank you!

Hi Gregory,

I’m glad that you find a way to make it work as you want!
If you have other questions, let us know!

Have a nice day!

Hello,

If you want to update the theme I recommend that you update the theme via FTP/cPanel on a staging website and make sure that you have activated the tagDiv Standard pack plugin to keep the look of the website.
Before the update, please make a full backup to all files and the database if something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
Also, if you want, you can contact our custom work team here and they can help you to update the theme safely: https://tagdiv.com/premium-customization-services/

Thank you!

Hi @rafaelninvalle,

I’m glad the problem was solved.

Have a nice day!

Hi,

Please check if you don’t have set and offset on the block, select the block and let the offset field empty with no space, no value and see the results: https://www.screencast.com/t/peVbVmUDE

Thank you!

Hi,

Please let me know what tool you used for tests and the link to your website.

Thank you!

Hello Ethan,

Please do the following steps
1. disable tagDiv Opt-in builder
2. uninstall(delete) tagDiv Opt-in builder
3. clear cache (if cache plugin exists)
4. install tagDiv Opt-in builder
5. activate tagDiv Opt-in builder
6. clear cache (if cache plugin exists)

After this, it should work fine.

Thank you!

Hi,

You can enable/disable them from Newspaper -> Theme panel -> Template settings -> Breadcrumbs.
Also, if you use SEO Yoast plugin, then you can enable/disable them from Yoast SEO -> Search Appearance -> Breadcrumbs.
Hope that helps you!

Thank you!

Hello,

If you referring to the infinite posts, please check this article https://forum.tagdiv.com/search/infinite+post/ -> https://we.tl/t-VgvqdkqNYa

Thank you!

Hello,

You can import only the design without content -> https://www.youtube.com/watch?v=ezaaE2VP7V8
You need to delete the posts imported from the prebuilt website.

Thank you!

Hi,

You can find more single post templates from tagDiv Cloud Library -> https://cloud.tagdiv.com/#/load/Single
Also, if you want to use a standard template, please activate tagDiv Standard Pack, but it is recommended to use Single Post Template -> https://forum.tagdiv.com/how-use-tagdiv-cloud-library-templates/ because you can customize it with tagDiv Composer.

Thank you!

Hi,

This kind of issue could be from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Hope that helps you!

Thank you!

Hi,

Please check this topic about wp-editor issue -> https://forum.tagdiv.com/topic/how-do-i-add-a-wpform-shortcode/

Let me know the results!

Thank you!