Hello,

1. To make the menu sticky please check this article and set it on always => https://forum.tagdiv.com/header-manager/ -> https://i.imgur.com/wzzBZu6.jpg
2. You can add more blocks from tagDiv Composer -> https://forum.tagdiv.com/flex-block-settings-guide/ -> https://forum.tagdiv.com/big-grid-flex-settings/ -> https://forum.tagdiv.com/posts-loop/ or you can import from tagDiv Cloud Library https://cloud.tagdiv.com/#/load/Blocks

Thnak you!

Hello @Chris,

You can set the Google Analytics code in Theme Panel -> Analytics/Js Codes => https://i.imgur.com/Lqg2PDp.png
If your settings are not saved, please check this topic -> https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/

Thank you!

Hello @Chris,

You can set the Google Analytics code in Theme Panel -> Analytics/Js Codes => https://i.imgur.com/Lqg2PDp.png
If your settings are not saved, please check this topic -> https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/

Thank you!

Hi,

I just answered here in your own topic https://forum.tagdiv.com/topic/banner-changes-when-scrolled-on-a-mobile-2/#post-430066
Please let’s continue the discussion there!

Please note the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00 AM to 05:00 PM GMT+2

Thank you for understanding!

Hello,

I verified your website and seems is not customized in totality with our theme, please let me know how you set the banner because now I haven’t seen one set. Please provide some screenshots.

Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/

Thank you!

Hello,

I verified your website and now the logo is showing -> https://i.imgur.com/R7tigIe.png, maybe was a problem related to the cache.
Also, you can set the width for SVG logo -> https://i.imgur.com/ddiA3RU.png

Please note the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00 AM to 05:00 PM GMT+2

Thank you!

Hello,

1. If you referring to logo image, you can set the width -> https://i.imgur.com/L7Wph6H.png -> https://forum.tagdiv.com/add-logo-newspaper/
2. You can stretch the row -> https://i.imgur.com/cv4dE8C.jpg ->
-> https://tagdiv.com/how-to-add-delete-and-duplicate-row-newspaper-theme/
-> https://tagdiv.com/flexibility-rows-columns-newspaper-theme/
3. Please check this topic about you can remove the row -> https://forum.tagdiv.com/topic/how-to-remove-empty-columns-on-website/?view=all#post-429202

Hope this helps you!

Thank you!

Hello,

Please let me know to how you add the logo.
You can check this topic https://forum.tagdiv.com/topic/header-logo-upload-problem/

Hope this helps you!

Thank you!

Hello,

Yes, we added the support for WOO Tags Template, is the template Woo Archive -> https://i.imgur.com/Ohu90HX.png -> https://i.imgur.com/VND3cM2.png -> https://i.imgur.com/Sc1lI3y.png and you can customize it with tagDiv Composer.

Thank you!

Hi,

Please let me know the results!

Have a nice day!

Hello,

Please let us know if you use the license on other websites, also, if you receive a message error.

Thank you!

Hi,

If you sent an email, then we will take a look and reply to you as soon as possible.

Sorry for the delay, please be patient.
Support Hours (GMT+2)

Monday – Friday:
8:00 AM – 17:00 PM

Thank you for understanding!

Hello,

I’m sorry, but I’m not sure I fully understand what you are trying to achieve.
If you want to have the author on the blocks, please edit with tagDiv Composer, select the block and in the tab called “Layout” is the option to show the author -> https://i.imgur.com/3Zo0njy.png

Thank you!

Hello,

Please check this documentation https://forum.tagdiv.com/modal-window/ and disable the lightbox effect.
Also, please check this topic https://forum.tagdiv.com/topic/image-lighthouse-on-mobile-version/

Thank you!

Hello,

If you want to use mobile theme+AMP, you need to do the changes in Theme Panel -> Mobile Theme -> Theme Colors -> https://i.imgur.com/zxwm5WA.png
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Thank you!

Hi,

Seems you have the mobile theme plugin activated -> https://i.imgur.com/PI0EUK1.png, please deactivate it, clear all cache and check after the mobile version.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.
Also, please do a test using only tagDiv plugins -> https://i.imgur.com/j8q38If.png, and see if the problem persists and check the custom codes that you added.

Thank you!

Hello,

Please let me know if you use a mobile theme pr mobile template.
Please provide some screenshots or the link to your website.
Also, please make sure you have set the same header for posts -> https://i.imgur.com/oO2QpfG.png also, if you have a mobile template then convert the header https://www.screencast.com/t/HrjOBNayd -> https://www.youtube.com/watch?v=SpGkOnJeNZY (03:11​ – Mobile Templates & Pages)

Thank you!

Hello,

Please check this topic about view post https://forum.tagdiv.com/topic/post-view-not-showing-unique-view-count/

Thank you!

Hello,

I’m glad you have figured out and solved this problem.

Have a nice day!

Hi,

You can ask them why this problem occurs, if it works on another host, maybe it’s some unconfigured permissions.
Also, I’m glad if the problem is solved.

Have a nice day!

Hello,

You need to make changes to each site, as they work independently.
Also, you can import the same header and you can copy and paste the style if you want -> -> https://i.imgur.com/wxSwRoj.png -> https://i.imgur.com/QOEBkZO.jpg

Thank you!

Hello,

I verified your website and now the page is displaying correctly -> https://i.imgur.com/sHfTsWM.png, I think.
Please provide some screenshots of a page when the issue appears.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello,

Please do the following steps
1. disable tagDiv Opt-in builder
2. uninstall(delete) tagDiv Opt-in builder
3. clear cache (if cache plugin exists)
4. install tagDiv Opt-in builder
5. activate tagDiv Opt-in builder
6. clear cache (if cache plugin exists)

After this, it should work fine.
Also, for column text, please check this topic https://forum.tagdiv.com/topic/wp-editor-does-not-work-error-404/#post-426375

Thank you!

Hello,

You need to select the source for playlist id if you want to use a playlist, and delete the Channel ID -> https://i.imgur.com/9962032.png -> https://i.imgur.com/3pviE6L.png

Thank you!

Hello,

Please let me know what Single Template you use from tagDiv Cloud Library or Theme Panel.
If you have a Single Template from tagDiv Cloud Library, you can try to hide the Single Post Views from the tab called “CSS” -> https://i.imgur.com/IyOYDHq.png for post template from Theme Panel, you need to use a custom code CSS to hide it and try after this to see if the option to show popular articles the last 7 works.
.td-post-views
{
display: none;
}
This code needs to be set in Theme Panel -> Custom Code -> Custom CSS.

Thank you!