Hi,

I’m glad the problem was solved.
Those shortcodes and the error are from tagDiv Standard Pack, and this plugin is not required from version 10.4, because the new demos are using cloud templates.

Thank you!

Hello,

Please let me know where you can’t change and upload the images.
Also, please check this topic https://forum.tagdiv.com/topic/critical-error-cant-upload-images-in-theme-panel/

Thank you!

Hello,

Please try to move the row which contains the form with tagDiv Composer where you want => https://www.screencast.com/t/mjrBCEZXXKmT

Thank you!

Hello,

Please let me know how you create the sidebar and where doesn’t work, if you can please provide screenshots and the link to your website.
Also, please check this article about the sidebar https://forum.tagdiv.com/sidebars-tutorial/

Thank you!

Hello,

Please let me know what prebuilt website you have installed and the version of the theme.
Also, please let me know what settings are not saved.
Also, please check this topic with the same issue https://forum.tagdiv.com/topic/theme-panel-settings-are-not-saving-2/ and let me know the results.

Thank you!

Hello,

Please use a Single Post Template from Cloud Library.
Also, please use this custom code and see if the problem persists https://pastebin.com/gpAnKa4v
Set the code in Theme Panel -> Analytics / JS Code => https://www.screencast.com/t/5rkd6UoN

Thank you!

Hello,

I just verified your website and now looks well => https://www.screencast.com/t/LxfjcVNcq

Thank you!

Hello,

For me, the drop-down menu works fine => https://www.screencast.com/t/CIzxDX6DEi1c

Thank you!

Hello,

Where is the title you have a js code which does not apply => https://i.imgur.com/6jg9HZX.png that is why the title is displayed.
So, please check the section of the single post content and delete the code https://i.imgur.com/5WIVwwQ.jpg

Thank you!

Hello,

I just checked your website on my mobile and look fine https://i.imgur.com/566EDIs.png -> https://i.imgur.com/KlrraBE.png
Maybe the problem was from the cache.

Thank you!

Hello,

Please check this article https://forum.tagdiv.com/add-cryptocurrency-price-ticker-widget/

Thank you!

Hi,

@grochu Please let me know the results!

Thank you!

Hi Georg,

One of my colleagues will take a look at this problem and let you know what can be done.

Thank you!

Hello,

Please provide the link to your website and some screenshots with the errors after you use tagDiv Analyzer.

Thank you!

Hello,

If you agree, we would like to investigate this issue and find out what is the cause, please make a full backup to all files and database and contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Hello,

If the text appears means there is an ad or something is set in that ad box, at the moment there is nothing set, the text does not appear. So, please check the code and see if something is set there or provide the link to your website to investigate it.

Thank you!

Hello,

@UdalostiExtra Please provide more details about your issues, because your website doesn’t work, like screenshots.
Also, please do a test using only tagDiv plugins on a staging website, because there is a possibility, to be a plugin conflict, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again. See if the problem persists.

Thank you!

Hello,

I just checked your website on more browsers and now looks fine, usually, this problem is from the plugin cache that you use. We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hello,

Please let me know what code you set in the footer and what element you use to set the code.
Also, you can create a new footer template if you import a footer template from Cloud Library https://forum.tagdiv.com/footer-templates/
Also, please try to edit the footer in the editor and if you find the code that you add please remove it => https://i.imgur.com/Xrw0DVE.png and see after the problem persists.

Thank you!

Hi,

I saw my colleague solved your problem, it was a code in the theme files that causes this problem for multisite https://forum.tagdiv.com/topic/solution-mobile-theme-support-with-multisite-installation/

Thank you!

Hello,

This issue may be caused because you have an older version of the theme, and compatibility with the latest version of WordPress has been tested from version 11.1 greater.
If you want to update the theme I recommend that you update the theme on a staging website and make sure that you have activated the tagDiv Standard pack plugin to keep the look of the website.
Before the update, please make a full backup to all files and the database if something goes wrong => https://forum.tagdiv.com/how-to-update-the-theme-2/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/

Let me know about your results!

Thank you!

Hello,

@grochu Please clear all cache, also, please let me know what plugin for the cache you have. Also, please ask your host if a plugin for the cache is installed on the server.

@UdalostiExtra we will answer you on your own topic, please note the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you!

Hello,

You can stretch the row => https://i.imgur.com/PNKD1tN.png -> https://tagdiv.com/how-to-add-delete-and-duplicate-row-newspaper-theme/

Thank you!

Hello,

I’m not sure I fully understand what you want to achieve, but you can use it for authors author box and authors box =>https://i.imgur.com/qcYskfP.png

Thank you!

Hello Patrick,

If you want you can use the Flex Block and set the filter on Single – Related by category and you can check this article https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!