Hello,

Please let me know what prebuilt website you have installed and the version of the theme.
Also, please let me know what settings are not saved.
Also, please check this topic with the same issue https://forum.tagdiv.com/topic/theme-panel-settings-are-not-saving-2/ and let me know the results.

Thank you!

Hello,

Please ask your host support, it is added by cPanel -> https://forums.cpanel.net/threads/apache-handler-application-x-httpd-php5-not-working.607915/

Thank you!

Hi,

You can set the excerpts on letters => https://i.imgur.com/HBnuSnX.png

Thank you!

Hello,

Please make sure you have the tagDiv Standard Pack plugin installed and activated.

Thank you!

Hello,
If you want to update the theme I recommend that you update the theme on a staging website and make sure that you have activated the tagDiv Standard pack plugin to keep the look of the website.
Before the update, please make a full backup to all files and the database if something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/

Thank you!

Hello,

You need to use for link https://i.imgur.com/bzp6CT1.png

Thank you!

Hi,

My colleague will answer you.

Thank you!

Hello,

You can use a code like this where you can add the link and image https://pastebin.com/hQsseeZM
https://forum.tagdiv.com/using-other-ads-non-adsense-ads/

Thank you!

Hello,

Have you sent the email? I could not find it.
Please make sure you paste also a link to this topic so I can easily identify you and o help you to solve those issues.

Thanks!

Hello,

The mobile theme could have problems in a multisite. Recently we modified the mobile theme plugin to try and fix the problem, but it seems that it does not work in all cases unfortunately and further modifications may be needed.
Also, if you want, we can investigate the issue by email at contact@tagdiv.com and provide the wp-admin login and cPanel or FTP access.
Also, please make a full backup to all files and the database.

Thank you!

Hello @ajayrijh,

Please let me know what version theme you have because this issue was solved in the theme update version 11 https://i.imgur.com/6Ob6spi.png

Thank you!

Hello,

Please use for AMP, the mobile theme with the option Mobile theme+ AMP or AMP => https://i.imgur.com/3GLFWuS.png and set the add in Mobile ads for header => https://i.imgur.com/N36th6v.png -> https://forum.tagdiv.com/mobile-theme-introduction/

Thank you!

Hello @Kaneta Makoto,

You can set the title and description of your website using the Yoast Seo plugin => https://yoast.com/features/meta-descriptions/

Thank you!

Hello,

I made a test on my install and works, but that doesn’t mean it can’t be a problem.
If you agree, we would like to investigate this issue and find out what is the cause, please make a full backup to all files and database and contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello,

Please let me know what theme version you have, the latest version is 11.3.1
Also, please make sure the theme install was done correctly
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/

Thank you!

Hello Ben,

Please make sure you have set to show the excerpt also, on module 2 => https://i.imgur.com/yGcMmxG.png -> https://i.imgur.com/PI3SKWA.png

Thank you!

Hello,

@hena durovova Thank you for your answer.

@tsc_site I’m glad you found the settings.

Have a nice day!

Hello @alejandro4,

Please let me know what version theme you have, the latest version is 11.3.1

Thank you!

Hello,

So if this is the section https://i.imgur.com/PxIdJXL.jpg then seems you use a plugin for youtube and have set the position absolute https://i.imgur.com/mkjkIML.png, but you can add the embedded code in the posts for youtube without a plugin.

Thank you!

Hello,

Please make sure you have set the template global => https://i.imgur.com/OSa3ulE.png also, you can set it from Theme Panel -> Template Settings -> https://i.imgur.com/iRJUiTF.png and try after to edit it with tagDiv Composer.

Thank you!

Hello,

I’m glad that I could help you!

Have a nice day!

Hello,

You need to set a limit, also, please check your own topic https://forum.tagdiv.com/topic/issue-of-newspaper-element/#post-422164
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions.

Thank you!

Hello,

Please make sure you have enabled the option to show the excerpt on the block => https://i.imgur.com/ZBvMnvZ.jpg, also, if you have set a limit => https://i.imgur.com/yeW3aCf.jpg

Thank you!

Hello,

Please make sure you have the tagDiv Standard Pack plugin installed and activated.

Thank you!

Hello,

1. If you refer to this section https://i.imgur.com/wmA7Gzu.jpgyou can import it from Cloud Library on your page https://i.imgur.com/dUSydxo.png the block will be set at the bottom page content, but you can move it where you want, select the row => https://i.imgur.com/0Dj4R9b.jpg
2. You need to edit with tagDiv Composer https://www.screencast.com/t/Y5j6ArY8Ug, select the row on the top, and with right-click you can delete it => https://www.screencast.com/t/fdBMaqQevyo
3. To change/remove the background image for the menu on mobile, please access Newspaper -> Theme panel -> Background -> Mobile menu/search background and change/remove the image from here https://www.screencast.com/t/ATV1Jr7s
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions.

Thank you!