Hello,

Please check the answer from your own topic https://forum.tagdiv.com/topic/social-icons-9/

Thank you!

Hello,

If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you for understanding!

Hello,

Please provide more information about your issue, screenshots or video and your website link in order to help you efficiently.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello,

Please check this video https://www.youtube.com/watch?v=HXQQygkCCJo
Also, when you add logo, please make sure you have set the Image width ad the option is to show => https://www.screencast.com/t/ap6vdszQFrfn
Also, please provide some screenshots or a link to your website.

Thank you!

Hello,

I’m glad you find the settings and how to make changes.
If you have other questions, let us know!

Have a nice day!

Hello,

I understood you want to add the page with Policy and Condition in the footer, right?
If it is so, then you need to create that page, after that, you can create a menu with that page and assign it in the footer https://i.imgur.com/O5uznvt.png

Thank you!

Hello,

To create a sidebar please check this article https://forum.tagdiv.com/sidebars-tutorial/
Also, for example, to have different sidebars in every category, you need to have a different template for each category.
If you want the same style of your categories, then you can duplicate a template/layout for every category to have a different template, make the specific changes and assign it to that category.
Check this topic: https://forum.tagdiv.com/topic/different-logo-in-categorypage/ ;

Thank you!

Hello,

To have the same structure please make sure you have a Single Post Template from Cloud Library => https://www.youtube.com/watch?v=I1R3j1QYod0 -> https://www.youtube.com/watch?v=6m8-EebnfM0
Also, please make sure you have the tagDiv Cloud Library plugin activate.

Thank you!

Hello,

@Wide Writer,

I’m glad your issue was solved.

@loano1,

Please check the links/solutions that my colleague provided above. Also, if you want please contact us via email at contact@tagdiv.com and please make sure you have made a full backup to all files and database and provide the wp-admin access.

Thank you!

Hello,

Unfortunately, it seems that the email sent by you went into Spam => https://i.imgur.com/8L3kW5N.png I’m sorry.
I’m glad you solved the problem.

Thank you!

Hello,

Please check your Width settings on the columns on the Portrait viewport => https://i.imgur.com/saJ7xVU.png adjust it.

Thank you!

Hello,

So, do you to change the color only for text with title? If yes, please add an extra class to the element and add that class in the custom code => https://i.imgur.com/M8Le6Jj.png

Thank you!

Hello,

If you want to reduce the white space, if you stretch the row https://i.imgur.com/Jz1jGJy.jpg -> https://tagdiv.com/how-to-add-delete-and-duplicate-row-newspaper-theme/

Thank you!

Hello,

So, you say you imported the tag template, and it doesn’t apply?
Please make sure you have set it on Theme Panel -> Template Settings => https://i.imgur.com/6c6KpUW.png
Now, seems you have set some standard template.

Thank you!

Hello,

I just verified your website, and now seems to work perfectly => https://www.screencast.com/t/VNVbym0H
If you don’t mean exactly that, please tell me.

Thank you!

Hello,

These options are from WooCommerce, so to display the options please make sure you have done the right settings on the WooCommerce plugin => https://i.imgur.com/AtNdXCj.png please check this article https://devanswers.co/shipping-address-missing-woocommerce-checkout-enable/

Thank you!

Hello,

So you say the problem is that you imported a footer template that had a set menu or did you set a menu as a shortcode?

Thank you!

Hello,

Please make sure you set up correctly the menu structure, like in our documentation: https://forum.tagdiv.com/mega-menu/
Please do not set sub-menu under a mega menu -> https://i.imgur.com/DYtV7Fa.png -> https://i.imgur.com/yR1huKj.png, this will make it look like this -> https://i.imgur.com/q4FqBYK.png

Thank you!

Hello,

Please deactivate, delete and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.
Also, it should look like this => https://i.imgur.com/aIm8uoR.png

Thank you!

Hello,

Please make a full backup to all files and database and contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello,

So I understand you want to add some more social share options, for this please go to Theme Panel -> Post Settings -> Sharing => https://i.imgur.com/YIC4YXz.png and select the social networks.
Please check the console when you try to save the changes made with tagDiv Composer maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Did you use WP Bakery? If yes, we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not both).

Thank you!

Hello,

Please provide more details about your issues, some screenshots and the link to your website.
Also, what prebuilt website do you have installed?

Thank you!

Hi,

For classic editor please check https://www.screencast.com/t/Ba3pQAA9

Thank you!

Hello,

So for example if you want to remove the article and review meta this function should be deleted/commented – http://prntscr.com/ocxpcn -> http://prntscr.com/ocxnaw
-> http://prntscr.com/ocxphq
Then remove all of these – http://prntscr.com/ocxpyv – http://prntscr.com/ocxq8q
Then check in the page source to see if anything remains. Note that Yoast also loads schema, it could be removed like so – https://forum.tagdiv.com/topic/a-value-for-the-logo-field-is-required/

Thank you!