Hello,

You can use a license key for one product, but the same purchase key can activate your development copies and the live version of your theme. Using test platforms is allowed with the same Envato key.
According to Envato license terms
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!

Hello,

You can change the color from Theme Panel -> Theme Colors -> Mobile menu/mobile search =>https://www.screencast.com/t/EAe9ac8Krmg
also, if you use the mobile theme plugin, then you need to go in Theme Panel -> Mobile Theme -> Theme Colors => https://www.screencast.com/t/RVvArMqPFlTA

Hope this helps you!

Thank you!

Hello,

You can disable the option the Auto Loading on the Single Post Template with tagDiv Composer -> Show site wide settings => https://www.screencast.com/t/4RnV1CnxiuA

Thank you!

Hello,

If you have installed the last theme version10.4, please do these steps
1. disable all tagDiv plugins
2. uninstall all tagDiv plugins
3. clear cache (if cache plugin exists)
4. re-install all tagDiv plugins again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
5. activate all tagDiv plugins
6. clear cache (if cache plugin exists)
Please let me know the results.

Thank you!

Hello,

You can change the header background image with tagDiv Composer => https://www.screencast.com/t/9NCnIaZERkh select the row on the header menu and in the tab called “CSS” you can add/remove the Background Image => https://www.screencast.com/t/fwWK3AvGyA

If you don’t mean this, then please provide me with more details and screenshots.

Thank you!

Hello,

Please please tell us how you designed the category page, and how you set the font.
If you have a template from Theme Panel, then you need to set the font from Theme Panel -> Theme Fonts, but if you have a template from Cloud Library, then you need to set the font with tagDiv Composer https://www.youtube.com/watch?v=jQvA64uTLkI
Also, please include the link to your category page, to inspect it.

Thank you!

Hello,

I’m not sure I fully understand your issue. Can you provide some more details, screenshots, a link to your website?
Also, please do a test using only tagDiv plugins, clear all cache, and see if the problem persists.

Thank you!

Hello,

Usually, this issue is caused by a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!

Thank you!

Hello,

Please make sure this code is set in .htaccess => https://www.screencast.com/t/YMLZf32uQ
Have you checked for admin-ajax error? Please verify the console when you try to import the template, usually, it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!

Thank you!

Hello,

After the latest theme updates that code needs to be set on this path => wp-content/plugins/td-composer/legacy/Newspaper/functions.php or you can use simply a child theme a set the code in the function.php file from the child theme.

Thank you!

Hello,

Please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, if the problem persists please send screenshots with the settings for the featured image, how you set and the link to your website to investigate.
Also, if you have Cloudflare, please make sure is set like in our guide https://forum.tagdiv.com/cloudflare-cdn/

Thank you!

Hello,

If you created the header is from the cloud library, then please make sure if the option from the ad box is set to no hiding the ads on the mobile => https://www.screencast.com/t/YkQ9euUwD4
Also, please send the link to your website to inspect it

Thank you!

Hi,

Please check the answer, we discussed already in this topic: => https://forum.tagdiv.com/topic/weather-6/ .

Thank you!

Hello,

Did you create a mobile page? If yes, and you don’t want to use it, then please make sure the setting is set on “No mobile page” => https://www.screencast.com/t/GFTcAYgWY clear all cache and see after the result.

Thank you!

Hello,

I checked your website and now the ads are displayed => https://www.screencast.com/t/KAC8JcX1 -> https://www.screencast.com/t/gT9EUEGAXaAT -> https://www.screencast.com/t/udFfc6IGQa
Did you manage to solve the issue?

Thank you!

Hello,

If you want to have that block, you can import it from Cloud Library => https://www.screencast.com/t/RKSDrbbb and with drag and drop you can set it where you want.
Also, after import will display the at the end of the post/pages https://www.youtube.com/watch?v=6m8-EebnfM0

Hope this helps you!

Thank you!

Hello,

Please edit the filer on the block, and set it on the “Single – Related by category” => https://www.screencast.com/t/12qVL313UtH and then it should no longer have that position in the block.

Thank you!

Hello,

Now I understand what you want to get, unfortunately, there is no option in the theme, but if you want you to have to do the implementation in the theme files for mobile wp-content/plugins/td-composer/legacy/Newspaper/parts/search.php and add the code https://i.imgur.com/IdSDtwj.png
Also, the cursor blinked in the search https://we.tl/t-smcJXZ4y9p

Thank you!

Hello, @rickyfr,

Can you send me the link to the post, where is set the featured video? in order to be able to help you effectively.

Thank you!

Hello,

This can be achieved using a custom code CSS =>https://www.screencast.com/t/keyKSSIf2dO

.td-header-style-4 .td-header-menu-wrap-full {
top: -40px;
}
.td-main-page-wrap {
padding-top: 0px;
}


Set the code in Theme Panel -> Custom Code -> Costum CSS.

Hope this helps you!

Thank you!

Hello,

You need to add an extra class on the block => https://www.screencast.com/t/irQ3tCur0v, for example, “td-border” and use this custom code CSS for title
.td-border.td_block_template_3 .td-block-title .td-pulldown-size
{
border-radius: 20px;
}

Set the code in Theme Panel -> Custom Code -> Costum CSS.

Hope this helps you!

Thank you!

Hello, Martin

The footer template does not have the button to be edited with tagDiv Composer in the backend. Please check this guide:https://forum.tagdiv.com/footer-templates/
If you a Pro Prebuilt Website you can edit with tagDiv Composer the footer template can be edited only from the frontend if it is assigned, edit a page/post template with tagDiv Composer and go down to the footer. => https://www.screencast.com/t/rpfNhfyrF
Also, you can set on a page/template to can edit it => https://we.tl/t-kvaWhdUEC8 that page can be private.
For footer on mobile, if you use a mobile page, then you need to convert the existent footer like this => https://www.screencast.com/t/HrjOBNayd -> https://www.youtube.com/watch?v=SpGkOnJeNZY (03:11​ – Mobile Templates & Pages)

Hope this helps you!

Thank you!

Hello, Fabrice

You can disable the option the auto loading or you can set the limit posts.
For this, you need to edit the Single Post Template with tagDiv Composer => https://www.screencast.com/t/jyUVNSVHS -> Show site wide settings and set the limit post => https://www.screencast.com/t/niaHM5EMLOM9 or disable the option https://www.screencast.com/t/4RnV1CnxiuA

Hope this helps you!

Thank you!

Hello,

Unfortunately, yes, the solution is to hide the button.
You can hide the button with tagDiv Composer => https://www.screencast.com/t/JKhbawk3Hg ->https://www.screencast.com/t/ON5zB4scE

Thank you!

Hi,

Please make a full backup to all files and the database and contact us via email at contact@tagdiv.com.
Provide:
– wp-admin URL and cPanel URL and credentials
– a link to this topic in order to identify you
Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours, and our schedule is Monday – Friday from 08:00 AM to 05:00 PM GMT+2.

Thank you!