Anamaria Hello,
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
So, you can’t display the sidebar in the mobile theme, you can display the sidebar if you mobile responsive.
You can find more information in this video about the mobile versions => https://www.youtube.com/watch?v=SpGkOnJeNZY
Thank you!
Anamaria Hello, @gilean,
Our theme provides a child theme, but the files that can be set in it must be set individually (usually these changes in child theme are made by developers), according to our documentation child theme can be used for files from tagDiv Standard Pack and files from tagDiv Composer => https://forum.tagdiv.com/the-child-theme-support-tutorial/
Thank you!
Anamaria Hello,
Please provide more information about your issue, including screenshots and the link to your website, to be able to inspect the problem.
Thank you!
Anamaria Hello,
This implementation was discussed here => https://forum.tagdiv.com/topic/forums/ please check it.
Thank you!
Anamaria Hello,
I just checked our list of bugs and this one, is not fixed yet, I’m sorry! I hope it will be fixed soon.
Thank you for your understanding and sorry for the inconvenience!
Anamaria Hello,
I just checked your post and seems to works well => https://www.screencast.com/t/BCjqnFFk3 -> https://www.screencast.com/t/zn6MPo8EDt4
Did you solve the issue?
Thank you!
Anamaria Hello,
You can remove that section like in this video => https://we.tl/t-Sjp0TFYtdw, edit with tagDiv Composer, select the row and with right-click you can delete it.
Hope this helps you!
Thank you!
Anamaria Hello,
You can find the category grid 1 in this path wp-content/plugins/td-cloud-library/modules/tdb_module_cat_grid_1.php
Also, in this path you will find the posts loop wp-content/plugins/td-cloud-library/modules/ => https://www.screencast.com/t/X4zQ1yXP
Hope this helps you!
Thank you!
Anamaria Anamaria Hi,
There is something that is not set/working correctly with the plugin you’ve made, if you remove it everything should work just fine.
“The current content hasn’t been created by tagDiv Composer” – that notice isn’t the result of actual issues in most cases. If you can successfully edit the page or could template then there is no problem, despite the message.
It could also mean that the page contains elements that are not part of the tagDiv composer, or the page has been built with a different method, this can create problems.
Also, make sure your WordPress, theme and plugins are up to date.
Thank you!
Anamaria Hello,
That’s weird! Please do a test using only tagDiv plugins on a staging website, because there is a possibility, to be a plugin conflict, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again. See if the problem persists.
Also, please check this topic https://github.com/js-cookie/js-cookie/issues/531 -> https://stackoverflow.com/questions/30183320/iframe-sandboxing-with-allow-same-origin-flag-error
Thank you!
Anamaria Hello,
I am not sure I fully understand where the error appears. Can you please provide more details, like screenshots and a link to your website? to be able to understand better the problem.
Have you checked for a plugin conflict? You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Anamaria Hello,
You can use this custom code CSS to align justify the description => https://www.screencast.com/t/uNmREJnS4uP
.tdb-author-box .tdb-author-descr
{
text-align: justify;
}
Set the code in Theme Panel -> Custom Code -> Custom CSS.
Hope this helps you!
Thank you!
Anamaria Hello,
I’m not sure I understand the issue. Please provide more information with screenshots.
Thank you!
Anamaria Hello,
The information about the author you can set in WordPress -> Users -> Profile, for example, Biographical Info and contact info.=> https://www.screencast.com/t/XeTEEdILzj
Hope this helps you!
Thank you!
Anamaria Hello,
I’m not sure I fully understand your issue. Can you provide more details about what errors you have when you try to update? include screenshots
Also, does this happen when you edit your post and want to update it, does it give you a redirect to page 404?
Thank you!
Anamaria Hello,
You don’t have to use a plugin for this, the code for Mailchimp you can add in Theme Panel -> Analytics/Js Codes -> header => https://www.screencast.com/t/1ML7bHn8TRhF
Thank you!
Anamaria Hello,
Please try to do these steps
1. disable all tagDiv plugins
2. uninstall all tagDiv plugins
3. clear cache (if cache plugin exists)
4. re-install all tagDiv plugins again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
5. activate all tagDiv plugins
6. clear cache (if cache plugin exists)
Also, make sure your WordPress and plugins are up to date.
Let me know the results!
Thank you!
Anamaria Hello, @lcsrn,
If you want only to hide the post title, then if you use a Single Post Template from Cloud Library, you can delete the title of the post edit with tagDiv Composer and with right-click you can delete it => https://www.screencast.com/t/pQaeyeBayQ
If you use Standard Post Template, then you need to use a custom code CSS =>
.td-post-title
{
display:none!important;
}
This code needs to be set in Theme Panel> Custom code> Custom CSS.
Hope this helps you!
Thank you!
Anamaria Hello,
If you use the mobile theme plugin, you need to create those pages in the mobile editor as you can see here: https://www.screencast.com/t/Zy49V5vfYW This can be found at the bottom of every page when editing https://forum.tagdiv.com/the-mobile-theme/
For example, to create a contact page you can use only the elements from the mobile editor (so you can only add the elements that are present in the toolbar, without shortcodes(blocks) and the shortcode for the contact form (if you copy-paste the code will not work).
Thank you!
Anamaria Hello,
This problem can be from the cache plugin used.
Also, if you using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/ , you need to disable the Rocket Loader and see if the problem persists.
Thank you!
Anamaria Hello,
Please make sure you set the logo image depending on the size like is suggested in the Theme Panel -> Logo => https://www.screencast.com/t/wNTjwz1ANG7E and after change see if the problem persists.
Thank you!
Anamaria Hello,
For the comments on homepage please enable this option from Theme Panel -> Template Settings -> Page Template => https://www.screencast.com/t/oZDjmaCk1JnL to remove it.
Hope this helps you!
Thank you!
Anamaria Hello,
Please make a full backup to all files and the database and contact us via email at contact@tagdiv.com.
Provide:
– wp-admin URL and cPanel URL and credentials
– a link to this topic in order to identify you
Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.
Thank you!
Anamaria Hello,Sonjita,
If you have an error on the zones, you can check our guide from here at point 5 -> https://forum.tagdiv.com/tagdiv-composer-not-working/ so after trying the steps from our guide you do not get any good results, You can send us an email at contact@tagdiv.com and provide wp-admin login, as well as cPanel and credentials and let us know the issue. We will take a look.
Thank you!
