Hello,

I think you use header template 61 which is overlay, so if you don’t want to overlay you can import from the cloud library another header like header template 62

Thank you!

Hello,

Please deactivate the WP Bakery and see if the problem persists.

Thank you!

Hello,

You can use Gutenberg from WordPress.
Do you use Tagdiv Composer or WP Bakery?
Also, you can add the breadcrumbs only on certain pages.

Thank you!

Hello,

I checked your website and seems you have set a text logo, not an image => https://www.screencast.com/t/z2aSuyvwur6
So, please make sure you don’t have set a logo in mobile header on the viewport on phone, also, you can check if you don’t have set the logo text in Theme Panel -> Header -> logo => https://www.screencast.com/t/jt6I4pVV -> https://www.screencast.com/t/2fjJAlTYThhD
If the problem isn’t solve after that, please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello, @bugg007,

Please, if you can update the theme on a subdomain, where to try to use our new tool take a look at the video guide here: https://www.youtube.com/watch?v=tnkVapqhIHc

“This custom tool performs an automatic test to find missing CSS rules applied by user interaction. Moreover, you can manually interact with a chosen section/component from the page while the tool records all the involved CSS. It will generate the final CSS file for this page and also will split the rules in Critical CSS to be loaded in the website’s header.” ( https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/ )
Our tool is running only on normal pages and not for posts or categories for example.
Also, please delete and add again the logo from the footer.

Thank you!

Hello,

Please if you can do a test using only tagDiv plugins, and if you have a child theme, please use the main theme and clear all cache(also from your browser).
I don’t really know exactly what the problem would be, for me I checked the website again and no error occurred => https://www.screencast.com/t/ttoslZPF -> https://www.screencast.com/t/lENk5ndp79

Thank you!

Hello,

Usually, the problem is from a cache plugin, we recommend using WP Super Cache plugin with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hello, @civicos,

Usually, this problem is when you remove the element “Buy now” from the top bar, which includes an icon, it seems that when the icon is removed also the menu icons disappear.
A solution is to add an icon above the menu.
If the problem persists after that, please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello,

We made some changes in the tagDiv Composer plugin, so please deactivate the tagDiv Composer plugin, delete and re-install it again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc

Let us know the results!

Thank you!

Hello,

We made some changes in the tagDiv Composer plugin, so please deactivate the tagDiv Composer plugin, delete and re-install it again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
Please also provide us more information about the problem, how the plugin behaves, screenshots, to better understand the problem and to help us understand and fix it.

Thank you!

Hello,

If you use single post template global(for all the same template), then you can edit only one and the changes will apply to the others, but if you have different templates then you must make the change for each one.

Thank you!

Hello,

1. If you want to use AMP, you can use the Mobile theme plugin with AMP, and set the mobile theme template on AMP version => https://www.screencast.com/t/NcZEyCf9 in this way for the mobile version you’ll use the mobile page created with tagDiv Composer and for AMP it will be using the mobile theme design.
For 2 and 4 seems that the box is not from our theme, but from the GDPR plugin used.
3. Please make sure if these titles are translated in Theme Panel -> Translation -> Translations => https://www.screencast.com/t/dnwyvyIaoJzk

Thank you!

Hello,

The background image can be blurry when the image is smaller and need to be stretch or when you have set a smaller thumb for that image, make sure that you set the full size for the image that you have set as background, for example-> https://www.screencast.com/t/jpRewXcCd
You can explain your issue here or you can also contact us at contact@tagdiv.com and tell us the problems you face.

Thank you!

Hello,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
I understood you created the mobile page, you need to assign that page like this => https://www.screencast.com/t/olI1bW8Cg92

Hope this helps you!

Thank you!

Hello,

I think that depends on the cache plugin used.
Does this only happen on mobile or desktop?

Thank you!

Hello,

We need to investigate what settings were made to cause that problem, please make a full backup to all files and the database and contact us via email at contact@tagdiv.com Provide
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you

Also, you know we will do a test only with tagDiv plugins, and the other plugins will be disabled.

Thank you!

Hello,

To change the fonts for mobile version, please select the viewport on phone and from there you can change the fonts => https://www.screencast.com/t/A7p6KuUVvP -> https://www.screencast.com/t/lKTWSrpQ2Z

Hope this helps you!

Thank you!

Hello,

You only need one Youtube API, also, you can add background video in a different place on the website, but please make sure you don’t have set a background color or background image => https://www.screencast.com/t/FqmTu5SO92v
Also, the id of the youtube video is this https://www.screencast.com/t/gMbOwIKp -> https://www.screencast.com/t/k1BpUDqFGVD

Thank you!

Hello,

For video background from youtube please make sure you set the API key in Theme Panel -> Social Networks => https://www.screencast.com/t/xMspoTUYBm5.

Thank you!

Hello,

If you want to delete an empty column you need to know that empty columns are part of the row, and you can’t delete the column only the row that holds the column, this can be done with: using the right click on the row icon -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq or using the drag and drop -> http://prntscr.com/owlz2r or you can simply click on the row and press the delete button from your keyboard.
Also, for the problem with the row and footer, the problem may be caused due to the plugins used for SEO, please do a test using only tagDiv plugins, clear all cache, and see if the problem persists.

Thank you!

Hi,

I’m glad that you manage to solve the problem!
If you have other questions, let us know!

Have a nice weekend!

Hello,

I just checked your website and you have the button to create an account => https://www.screencast.com/t/2NUKm9GV0Sx2
It looks like you managed to solve the problem.

Thank you!

Hello,

To align the blockquote to the left, please use this custom code CSS => https://www.screencast.com/t/yYiK5rHb7NVf
Code:

blockquote p{
text-align:left;
}

Set the code in Theme Panel ->Custom code -> Custom CSS ->
Hope that helps you!

Thank you!

Hello,

I am sorry. I’m not sure I fully understand what you are looking to achieve. Can you provide an example?
Also, for each thumb is specified for which block it is applied. for example for flex block, these thumbs apply => https://www.screencast.com/t/KuykwII3XgWB ->https://www.screencast.com/t/FyxP0oZdLL

Thank you!

Hello,

I’m glad it was helpful.
If you have questions regarding our theme, just let us know!

Have a nice weekend!