Hi

Please make sure that you set the full size image as background image: http://screencast.com/t/EwEscyryWt Also make sure that you upload a full hd image for a better quality.
If you still can’t mange to solve this please provide your site url so I can have a closer look.

Thanks!

Hi

Please make sure that you update thew theme according with our documentation, https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ and also update Visual Composer at V 4.12 which is included in theme’s patch: https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ During the update process deactivate all plugins, deactivate the child theme if your using, just to make sure that there won’t be any conflict. After the update is completed clear all caches, purge the cdn if you’re using then test the site again.

Let us know if you need further assistance on this.
Thanks!

Hi

The theme does not have any feature which tracks clicks and Impressions for ads, sorry. Our theme only displays the ads on the page but does not count the clicks. You will need a tracking code or a plugin with a similar functionality to achieve the desired result.
I can’t make any recommendation in this regard as we didn’t tested any plugins with a similar functionality and we’re not aware of their functionality. However you can do a search online, try a few plugins and use the one who fits you best.

Thanks!

Hi

I am not sure what exactly could cause that issue. You can try to deactivate all plugins except Visual Composer, then test the site again. Is possible that the tracking code from google to not track every visit and the stats to not be relevant.
Thanks!

Hi

You can change that text from theme panel : translations: http://screencast.com/t/3BkQcguG just scroll down until you find the those words.
Thanks!

Hi

Yes it is possible but you will need a bit of codeing to achieve the desired result. Edit td_review.php file and add the indicated code like here: http://screencast.com/t/UwUvX7oQSl The result should be like here: http://screencast.com/t/ScASVGxUBJ Here you can find the modified code for render_table_head(): http://pastebin.com/qRJhSeAq

Thanks!

HI

The theme does not influence site’s traffic, it only controls the layout, by this I mean how or when posts will be displayed, what layout will posts, pages have.

Thanks!

Hi

The color for categories tags can be changed from theme panel > categories for each category: http://screencast.com/t/ItlWH9pEm2

Thanks!

Hi

I’ve checked your site and noticed that you have a very strong cache which may affect page’s content. The cache may come from from your server so try to contact you host provider and ask him if there is an cache on the server. The cache it’s very tricky, even if you deactivated the cache plugin some pages may still be delivered from cache. Try to enable WP Super Cache again and delete the cache a few times then test the site again. Note that WP Super cache is not fully compatible with V 4.6 of wordpress but you can use the fix from this topic as a temporary solution: https://forum.tagdiv.com/topic/mobile-theme-does-not-work-properly/

There is a big difference between mobile theme and the responsive theme. Basically the mobile theme load a simpler version of the page, fewer resources are requested and the page load faster. There is no support for shortcodes in mobile theme and when the server prepare the html it’s skipped a lot of php code from Visual Composer, the queries made to the database are fewer and the response time is smaller. Also page size is smaller on mobile when mobile theme plugin is active.
However the difference may be negligible if the site is not properly optimized. Our theme was developed to be fast but to hit a good score may be needed additional customization.

Check this topic for more details in page speed regard: https://forum.tagdiv.com/topic/website-memory-problem/ The thread is from Newsmag theme but the same applies for Newspaper.

For more details about mobile theme and how it work check this link: https://forum.tagdiv.com/the-mobile-theme/ Basically the mobile theme works like this:
– on homepage displays three posts from featured category fallowed by latest article list.
– on other pages displays only the content from mobile editor.

When mobile theme is deactivated you will have the same content displayed on any device, there is no need and additional setup for the page.

I hope this helps.
Thanks!
Andrei L tagDiv!

HI

I’ve checked your site and works fine on both mobile and desktop devices: http://screencast.com/t/afd6iD9gqLJX
If yous still have this issue provide more specific details about it, from your screen I can’t see any issue, and we will get back to you as soon as possible.

Thanks!

Hi

Glad I could helps and you have managed to solve this.
Thanks for letting me know and for your message.
Have a nice day!

Hi

This is a very complex task which involve many customizations in order to be achieved. We can’t offer custom work at the moment so if you really need this and you’re not aware of the steps you need to take in this regard my advice is to look for someone who can help you with implementation or hire a developer or a freelancer to do this for you.

Thanks!

Hi

The animation is controlled by js and to change it are required some customization in theme’s code. Unfortunately I can’t provide a solution for the moment, as we can’t provide custom services, sorry.

Thanks!

Hi

I’ve checked your site and found some errors in browser’s console: http://screencast.com/t/UiJdxD4ak3Jm
Try to deactivate all plugin except Visual Composer, clear all caches then test the site again. If the problem persist try to update the theme at V 3.1 which is available on themeforest and also update Visual Composer at V 4.12, this version is included in theme’s patch.

Let us know ho it goes.
Thanks!

Hi

Please provide your site url so we can have a closer look and get back to you with a more accurate answer.
Thanks!

Hi

We tested the theme with WordPress v4.6 and works fine, also we didn’t encountered any issues with Visual Composer. Try to deactivate all plugins except Visual Composer, clear all caches then test the site again.

Let us know if you need further assistance on this.
Thanks!

HI

1. You’re using V 7.1.1 of Newspaper theme and the option I’ve indicated it’s available only since 7.3 Try to update the theme following our documetation: https://forum.tagdiv.com/how-to-update-the-theme-2/ then test again.

3. Try this css in theme panel > custom cod > custom css: http://screencast.com/t/kj2MrhQ0T

.td-header-style-2 .td-header-sp-logo{
margin: 24px 0px 0 0px;
}
.td-header-style-2 .td-header-sp-logo img{
margin-left: 0;
margin-right: 0;
width: 300px;
}

5. Try this css: http://screencast.com/t/dIQSRWDpJH8n

a{
text-decoration: underline;
}

6. I can’t find the rss widget on your site, please provide a link pointing the page where I can see the widget and maybe I can help.
Thanks!

Hi

Try this css in theme panel > custom code > custom css: http://screencast.com/t/ZHyv8BPly

.td-header-sp-rec .td-header-ad-wrap {
height: 255px;
}

Let me know how it goes.
Thanks!

Hi @missnancykb

Try to deactivate all plugins except Visual Composer, just to make sure that there are no conflicts between the theme and other plugins. Let me know how it goes and if the problem persist please provide your site url so I can inspect it closer and get back to you with a more accurate answer.

Thanks!

HI

It could be a cache issue so try to clear all cachets, purge cdn if you’re using then test the site again. Let me know how it goes and if the problem persist please provide your site url so I can have a closer look and get back to you with a more accurate answer.

Thanks!

Hi

The theme does not control how Facebook open external link with it browser. Note that our theme is tested only with these browsers: http://screencast.com/t/eRaGn6F6Qlz so try to use one of them to open the post shared on Facebook.

Hope this helps.
Thanks!

Hi @rida

You can use blocks to sort posts from each page. For example in page 1 you add block 1 and choose in filters category1; http://screencast.com/t/BzaQQ74DhD9e For page 2 you can do the same, just change the category: http://screencast.com/t/8PwvC4KCIz2 You can also use page-builder+latest as a page template and choose the category from post loop settings: http://screencast.com/t/F2b8jkN9LXy
For more details about how to use visual Composer and how to built pages please check these links: https://forum.tagdiv.com/newsmag-how-to-use-visual-composer/ – https://forum.tagdiv.com/newsmag-block-settings-tutorial/ – https://forum.tagdiv.com/newsmag-homepage-how-to-build-and-set-it/ – https://forum.tagdiv.com/newsmag-page-templates/

Hope this helps.
Thanks!

Hi

To achieve the desired result you will need some customization in theme’s coder files. Basically you need to edit the module used to display that post and add a condition there: http://screencast.com/t/MllfhVoon

                if (in_category('cat1') and (in_category('cat2'))){
                    echo "breaking new banner goes here";
                }

Note that you may need additional css customization for banner’s layout.
Thanks!

Hi

1. I assume that you’re referring at trending now block. If so it can be added on the page using Visual Composer page-builder: http://screencast.com/t/UGEUCjF0CkR For more details about how to use Visual Composer please check or documentation: https://forum.tagdiv.com/newsmag-how-to-use-visual-composer/ – https://forum.tagdiv.com/newsmag-homepage-how-to-build-and-set-it/
2. Please provide your site url so I can have a closer look and get back to you with a more accurate answer.

Thanks!

HI

Try this css in theme panel > custom code > custom css to add a background image in this section: http://screencast.com/t/idc1ghnT

.category-style .td-category-header{
background-image: url("http://www.irreverentgent.com/wp-content/uploads/2016/08/How-to-Look-Confident-banner.jpg");
}

That code will work only for style category page. If you want to add an image for each category just change the first selector like this:

.category-"cat-name" .td-category-header{
background-image: url("new bg-image");
}

Hope this helps.
Thanks!