Hi

Yes we tested your site with Instagram application installed on iPhone but we didn’t got any error or redirect to a private profile. The theme does not set any redirect for embedded links. Try to test this with a different link or on different devices and check if the problem is still there.

Thanks!

Hi

The author page is not editable with Visual Composer. We use the default functionality from wordpress for author page and there are displayed only posts written by a specific author ordered by published date.

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Hi

@Sandman we’re sorry for this inconveniences.
We always test the theme with latest version of each specified browser because we assume that is most stable and with the security updates made. Most of our customers use updated versions for browsers which give a safer navigation on the web and we focus our attention to make the theme compatible with nowadays versions.
The only exception is IE. We still test the theme with older version of IE because is still quite popular.
However using an old version of any browser involve some risks as @Chris pointed above and some modern features may be incompatible with it.

A possible solution for this bug would be to remove the animation for Opera browser. Like that browser will not have to handle that animation. To remove the animation edit td_js_generator.php file and add this code here: http://screencast.com/t/5L76KylJ

if ( navigator.userAgent.indexOf('Opera') >= 0 ) {
htmlTag.className += ' td-md-is-opera-9';
}

Also you’ll need this css in theme panel > custom code> custom css:

.td-md-is-opera-9 .td-menu-background,
.td-md-is-opera-9 #td-mobile-nav {
left: -100%;
}
.td-md-is-opera-9 .td-menu-mob-open-menu .td-menu-background,
.td-md-is-opera-9 .td-menu-mob-open-menu #td-mobile-nav {
left: 0;
}
.td-md-is-opera-9 .td-search-opened .td-search-background {
right: 0;
}
.td-md-is-opera-9 .td-search-background {
right: 100%;
}

Thanks!

HI

We do recommend to use the child theme but it must be updated and compatible with the main theme’s version used. We don’t change the child theme very often but once in a while that is’s also updated. Try to update the child theme to the version included in theme’s path, re-add your customizations and also check them to be compatible with V 7.2 of main theme, then test the site again.

Thanks!

HI

Our gallery was not intent to display ads and to achieve that you have to change its structure. This is a very complex task which require lots of customizations in order to be achieved. We can’t offer customization services at the moment so if you really need this and you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you.

Thanks!

Hi

I assume that you want to display in blocks last edited/updated posts. Unfortunately the theme does not have a filter which sort posts by modified date, sorry.
If this is not what you mean please provide more detail about what you’re trying to do so I can inspect it closer and get back to you with a more accurate answer.

Thanks!

Hi

It depends what layout generate that plugin for mobile devices. Most likely you’ll need some css customizations in order to fix the issues from mobile devices.
To solve this you’ll need some experience with css coding. If you’re not aware of the steps that must be taken in this regard my advice is to look for someone who can help you with implementation because we can’t offer customization services at the momenta.

Thanks!

Hi

You can put the css code in the same html row added with Visual Composer: http://screencast.com/t/TH1pF5q8T Also you can target a specific page by using its page-id-abc class.

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Hi

The theme store post views in a custom filed named post_views_count so you can use this filed to display the post views on your forum. The would be an example code:

You have to replace $post-id with the numerical id of your post. For more details about how custom filed works please check this link: https://codex.wordpress.org/Custom_Fields

Hope this helps!
Thanks!

Hi

The social share buttons are generated in td_module_single.php file so you can try to modify that file in order to achieve the the desired result: http://screencast.com/t/XHq8y5o6mf This is a complex task which require some custimzations and tests in order to be achieved. Unfortunately we can’t provide a solution at the momenta because time does not allow us to provide custom work. If you really need this and you’re not aware of the steps that must be taken in this regard my advice is to look for someone who can help you with implementation or hire a freelancer to do it for you.

Thanks!

HI

Please address us via email at contact@tagdiv.com including a link to this conversation and also give us wp-access so we can have a closer look at this and we will get back to your as soon as possible.

Thanks!

HI

I’ve checked your site and mobile logo is displayed fine on my side: http://screencast.com/t/fSL7CMtKTl0 If you still have this issue try to clear all caches including mobile device cache then test again. Also try to access the site with different browsers and check how it goes.

Thanks!

Hi

Try this css in theme panel > custom code > custom css: http://screencast.com/t/s70oDgYpH

.td_block_12 .td-read-more{
display: none;
}

Let me know how it goes.
Thanks!

Hi

To achieve that you can change the post template used with the default one: http://screencast.com/t/XJDa5H4yyh
Let us know if you need further assistance on this.
Thanks!

Hi

For the moment we don’t plan to extent the list with tested plugins and for cache we recommend WP Super Cache which works fine with our theme following this setup: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks

HI

Sorry for this inconveniences.
Social Counter is tested and works fine. Usually these issues are caused by cache or some incorrect data in plugin’s settings. Please make sure that you setup the plugin according with our documentation: https://forum.tagdiv.com/newsmag-tagdiv-social-counter-tutorial/ clear all caches then test again.

Let us know how it goes.
Thanks!

Hi

No you can’t use it as a similar plugin because the sub-footer part is entirely generated by the theme and you have to modify its files to make some customizations there.
Thanks!

Hi

I am not sure at what menu you’re referring so please provide more detail about this, also a screen pointing to it would help.
We don’t have a separate css file only for woocommerce, the code which generate the style for the plugin is loaded from main css file.

Thanks!

Hi

Unfortunately the plugin is not tested to work with the theme and we cannot guarantee it will work 100%. We have not tested this plugin and we have no idea of the plugin functionality in order to provide an answer. However you can do a few tests with it and check how it works.

Thanks!

Hi

I am not very sure what you’re trying to do but I assume that you want to add some custom meta tags for your site. If this is the case you can edit header.php and place the code here: http://screencast.com/t/6SvqwtRPuSD
Most of these tags can also be added using SEO By Yoast plugin and here you can read more about this: https://kb.yoast.com/kb/yoast-wordpress-seo-titles-metas-template-variables/

Thanks!

Hi

The settings from theme panel > categories section won’t affect your homepage, they are applied exclusively for category pages. For more detail in this regard please check this link: https://forum.tagdiv.com/how-category-settings-work/
The homepage can be customized using Visual Composer page-builder. Please check our documentation for more details about this process: https://forum.tagdiv.com/how-to-use-visual-composer/ – https://forum.tagdiv.com/homepage-how-to-build-and-set-it/ – https://forum.tagdiv.com/block-settings-tutorial/
Let us know how it goes and if you need further assistance on this please provide your site url and more specific detail about what you’re trying to do so we can inspect it closer and get back to you with a more accurate answer.

Thanks!

Hi

Do you have a backup with previous theme’s version? If so try to restore it then test the site again.
If you made customizations directly in main theme files they won’t be restored even if you install an older version. However if all customizations are in child theme and they conflicts with V 7.2 you can try an older version again. We can provide an older version via email so send us a message at contact@tagdiv.com and specify which version you need and we will send it as soon as possible.

Thanks!

Hi

Try this css in theme panel > custom code > custom css: http://screencast.com/t/KrHceQvjEV

.td_block_wrap .td-next-prev-wrap{
display: table;
margin-left: auto;
margin-right: auto;
}
.td-next-prev-wrap a{
color: #000;
}

Let me know how it goes.
Thanks!

Hi

I understand your point of view with regard at browser’s popularity. However according with opera change log last update for Opera 12 was released in April 2014. The web theologies from that time weren’t so much advanced as nowadays and most likely that version cannot render modern layout generated with latest technologies.
We cannot fix browser’s incompatibilities and best solution for visitors would be the use a newer version, or even latest one if possible.

Thanks!

Hi

We didn’t tested any directory plugin with our theme and unfortunately we can’t provide an accurate answer in this regard. We can’t make any recommendation because we don’t know how these plugin work, sorry.

Thanks!