Hi

Try this code in functions.php: http://screencast.com/t/0RqeGb7ql

function rurls_convert_base_domain() {
$string = site_url();
$pattern = "(^https\:\/\/|^http\:\/\/)";
$replacement = '';
return preg_replace($pattern, $replacement, $string);
}
add_shortcode('base_domain', 'rurls_convert_base_domain');

You also have to edit footer.php file and add this line here: http://screencast.com/t/j7owEuw6Xq84

Hope this helps.
Thanks!

Hi

Replied you here: https://forum.tagdiv.com/topic/authors-boxwidgets-how-to-limit-the-authors-list/#post-122243
Thanks!

Hi

You just need to increase this value: http://screencast.com/t/VNOw2EFRskm
Yes you can edit that file n child theme and for more detail in this regard please check this link: https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks!

Hi

The theme does not change any settings during update process. Settings are changed only if you install a demo, otherwise they are not affected.
Let me know if you need further assistance on this.
Thanks!

Hi

You can address us via email at contact@tagdiv.com including a link to this conversation and your login details. We will inspect this issue in shortest time and will get back to you with an answer.

Thanks!

Hi

Css code from style.css file can be overwritten with custom css in theme panel > custom code > custom css. For example you can remove that white background using this code: http://screencast.com/t/QIluxXliUp

.td-banner-wrap-full, .td-header-menu-wrap-full {
background: transparent;
}

Hope this helps.
Thanks!

Hi

We recommend WP Super Cache for caching so try to use it as it’s recommended in our documentation and check if the problem is still there: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Hope this helps.
Thanks!

Hi

I’ve checked this on my side and images from Instagram are embedded fine in post content: http://screencast.com/t/xH1EOAJR52l – http://screencast.com/t/4uNKbDOLLWkP – http://screencast.com/t/RQhDy3x2

Make sure you embed the images as in above example, clear the cache memory then test again. If the problem persist please provide your site url so we can have a closer look.
Thanks!

Hi

I am not sure what could cause this as we didn’t received similar reports before. It could be a conflict between Social Counter and another installed plugin. Try to deactivate all plugins, leave just Visual Composer and Social Counter active, clear all caches then test again. Also check browser’s console when you try to generate the token. If the request fails there shout be an error related with the theme or social counter plugin.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Hi

I’ve replied you here: https://forum.tagdiv.com/topic/widgets-are-not-listed-in-custom-sidebars/
Thanks!

Hi

If you’re using non-Latin characters in sidebar’s name there is a chance to not work properly and the widgets may not be saved. Try to use only Latin characters from A-Z and widgets should be saved fine.

Thanks!

Hi

he theme is tested and works fin with latest version of Opera browser as can be seen here: http://screencast.com/t/ilJOwcpcjU – http://screencast.com/t/PGgDhZqRSce
Try to update the browser to its latest version: http://www.opera.com/computer clear all caches, purge the cdn files if you’re using then test again.

Thanks!

Hi

Yes you have the latest version of Newspaper. You can find which is the latest version by downloading the theme from themeforest and viewing the update_log.txt file: http://screencast.com/t/OCMjJXRX0

Thanks!

Hi

I’ve checked this on my side on iPhone 6S+ with iOS 9.3.2 and works fine. When I clicked on Instagram widget I been redirected to your Instagram page.
I assume that there is an incompatibility between Safari and Instagram application so if you get this error:
safari cannot open the page because the address is invalid try to close all aps then test the again.
This issue is not related with our theme, it is most likely caused by an incompatibility between softwares.

Thanks!

Hi

You can address us via email at contact@tagdiv.com and provide the login details for the site and also a link to this conversation. We will inspect it as soon as possible and will get back to you with an answer.

Thanks!

Hi

I’ve checked your site and images are displayed fine now: http://screencast.com/t/25hLPiPxVTn – http://screencast.com/t/EQkk3sZP
If you still have this issue try to clear all caches, purge the cdn if you’re using then test test site again.

Thanks!

Hi

I am not sure what you mean so please provide more specific detail about what you’re trying to do, also provide a link where we can inspect this.

Thanks!

Hi

Try to insert the new url for favicon in theme panel, save the settings then test the site again.
Let me know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Hi

Please address us via email at contact@tagdiv.com with a link to this thread and we will get back to you as soon as possible. In your message please include login details for your site, login details for ftp access and also the error log file from your server.

Thanks!

Hi

If you want to use blog template: http://screencast.com/t/Age9KBTme7 on homepage your posts will be displayed in chronological order from newest to oldest. You can chose wht module to use for the layout from theme panel > template settings > blog and posts template: http://screencast.com/t/q4kkjeBfev7D
If you want to use a static page as homepage you can customize it using Visual Composer page-builder. For more detail in this regard please check our documentation: https://forum.tagdiv.com/newsmag-homepage-how-to-build-and-set-it/ – https://forum.tagdiv.com/newsmag-block-settings-tutorial/ – https://forum.tagdiv.com/newsmag-how-to-use-visual-composer/

Let me know if you need further assistance on this and if so please provide more specific detail about what you’re trying to do so I can inspect it closer and get back to you with a more accurate answer.

Thanks!

Hi

I’ve checked your site and noticed that you’re using child theme. Try to deactivate it, clear all caches then test again. The issue is caused because the order in which the css resources are loaded on the page was changed a bit.

Let us know how it goes.
Thanks!

Hi

Do you want to remove the borders bellow block’s title? If so use this css in theme panel > custom code > custom css:

.block-title{
border-bottom: 0;
}

Also if you want to remove ALL tagd edit each block and deleted the word from here: http://screencast.com/t/X5VVAfg1RF7

Let us know how it goes.
Thanks!

Hi

Please make sure that you’re using V 4.1 of Social Counter plugin, that version is included in theme’s path, also check if the plugin is set according with our documentation: https://forum.tagdiv.com/tagdiv-social-counter-tutorial/ clear all caches then test again.

Let us know how it goes.
Thanks!

Hi

I’ve checked your site and the fonts for menu are applied fine as can be seen here: http://screencast.com/t/VqVX6qhK71sy If you still have this issue try to clear all caches, purge the cdn if you’re using then test again.

Let us know how it goes.
Thanks!

Hi

1. Please try this solution http://webmasters.stackexchange.com/questions/71630/font-blocked-from-loading-by-cross-origin-resource-sharing-policy-no-access-co it worked for most of our users. However if this does not work in your case try to contact your cdn provider and ask him if there is a particular step that must be followed in order to allow access to resources from http.

2. On the indicated pages you don’t have anything displayed on mobile because you’re using mobile theme. To have the content displayed on mobiles add it in mobile editor: http://screencast.com/t/UA31d1PX0y For more details about mobile theme please check this link: https://forum.tagdiv.com/the-mobile-theme/

3. Social Counter display the correct number from facebook now: http://screencast.com/t/xWOjToPB

Let us know if you need further assistance on this.
Thanks!