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Bettina
tagDiv Staff

Hello!

You can use any other plugin, but please take care of any future plugin conflicts.
You can delete the login shortcodes.
Check this topic for other workaround: https://forum.tagdiv.com/topic/change-link-on-theme-header-login-to-something-custom/

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, no. Please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic to identify you

Thank you!

Bettina
tagDiv Staff

Hello!

You can set the image width to 100% or let it auto. Please check the column width; maybe there is a value.

Thank you!

Bettina
tagDiv Staff

Hello!

Yes, it could be. Make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

The Town Talk uses the Opt-in builder login and the Page account shortcode.
Check this guide to see how you can activate the User registration: https://forum.tagdiv.com/login-how-to-enable-user-registration/

Thank you!

Bettina
tagDiv Staff

Hello!

Use the shortcode called Ad box and configure your ad into the shortcode’s options.
You can hide it on desktop and tablet viewport and make it visible only on mobile: https://app.screencast.com/ocBb9hWOVZRPs?conversation=hTxKinRUQnBBLCqE2JpJlM
Also, you can build a mobile page, copy homepage content, and add your ads with the help of the Ad box too. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

Thank you!

Bettina
tagDiv Staff

Hello!

Click on the row and check the row’s CSS tab: https://app.screencast.com/mVusXjsq6Sdmo
We have some settings for the rows and different stretch sizes: https://www.screencast.com/t/bsbB5P97A

Thank you!

Bettina
tagDiv Staff

Hello!

If the settings are correct, it should work well. You may have other settings there or some extra CSS code.

Thank you!

Bettina
tagDiv Staff

Hello!

Strange! Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic to identify you
I’ll check and try to help you!

Thank you!

Bettina
tagDiv Staff

Hello Thomas!

Can’t you edit them in the tagdiv Composer?
I’m unsure which gallery you mean because the page leads me to the 404 template. Please check this guide: https://forum.tagdiv.com/wp-rocket-and-newspaper-theme-optimization-guide/ -> thread: https://forum.tagdiv.com/topic/core-web-vitals-3/

Thank you!

Bettina
tagDiv Staff

Hello!

Sometimes, the issue can be caused by a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.

Thank you!

Bettina
tagDiv Staff

Hello!

It depends on the code you want to add and what you need to do. You can add some JS code in the theme panel -> analytics/js codes. In the tagdiv Composer, you can find some shortcodes RAW HTML and RAW CSS: https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/. You can add an extra class on each shortcode to easily refer the CSS code to them. If you use default templates, you can have a child theme: https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you!

Bettina
tagDiv Staff

Hello!

Normally, the plugins should remain installed and active. Our plugins are not set up to deactivate themselves. Make a test and deactivate ALL plugins except tagDiv ones. If you are using a cache plugin, deactivate it and see if the problem goes away.
Delete the plugin and re-install it again: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
Follow these threads: https://forum.tagdiv.com/topic/tagdiv-plugins-automatically-deactivate/ -> https://forum.tagdiv.com/topic/tagdiv-cloud-library-auto-deactivated-a-few-minutes-after-i-activated-it/

I hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, we do not have a built-in shortcode. But you can use the RAW HTML shortcode and add the code. Please save only if the code is written correctly otherwise the tagdiv Composer will throw an error.

Thank you!

Bettina
tagDiv Staff

Hello @stev1972!

Enable this option to see the hidden elements in the tagdiv Composer: https://imgur.com/OkfpxSL
Check on all viewports: https://app.screencast.com/JHEh5VCjD339t

I hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Strange! Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cPanel URL and credentials
– a link to this topic to identify you
I’ll check and try to help you!

Thank you!

Bettina
tagDiv Staff

Hello!

Check this guide: https://forum.tagdiv.com/use-posts-lists-shortcode/
Unfortunately, the WP Grid Builder plugin has not been tested with our theme.
We have a filter shortcode for CPTs: https://demo.tagdiv.com/newspaper_pc_forge_pro/completed-builds/ -> https://forum.tagdiv.com/filters-sorting-taxonomies/

I hope that helps you!

Thank you!

Bettina
tagDiv Staff
Help - reply

Hello!

Strange! Make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

Please edit the homepage with the tagDiv Composer, change the color of the article title, or set a featured image for all your posts. Also, try re-adding this block or another one, like flex block one, and see if everything is all right.
If not, then make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.

Thank you!

Bettina
tagDiv Staff

Hello!

So everything is okay in an incognito window? Please clear the cookies and make sure you have no extensions that can cause it.

Thank you!

Bettina
tagDiv Staff

Hello!

We would like to investigate your issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic to identify you

Thank you!

Bettina
tagDiv Staff

Hello!

Please check this out: https://forum.tagdiv.com/use-posts-lists-shortcode/
Make sure you have posts created in somecustomposttype and that you are an admin, and check the option to show all for admins.

Thank you!

Bettina
tagDiv Staff

Hello!

Please follow this guide for the theme feature: https://forum.tagdiv.com/modal-window/

Thank you!

Bettina
tagDiv Staff

Hello!

I’ve checked your website and it seems they appear like this: https://app.screencast.com/hdXEtWT9WX2lQ
Did you solve the issue, or do you mean anything else?

Thank you!

Bettina
tagDiv Staff
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