Hello Matt!

Because the cloud template is actually showing when you visit a single post page. The cloud template acts like a proxy between the visitor and the post.
get_the_id() works because cloud templates are CPTs.

I hope it is more understandable now!

Thank you!

Hello!

Check this topic: https://forum.tagdiv.com/topic/how-to-set-checkout-page/ and find out how you can set and find your checkout page/cart page.

Thank you!

Hello @tsbiz!

The settings can be found in the Layout and Style tab of your element: https://app.screencast.com/Ih9I7O1spSmoK -> https://app.screencast.com/yBxYrtD6SFPPE

Thank you!

Hello Matt!

For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you for understanding!

Hello @jackzhu !

I recommend you set up a page for checkout here: https://app.screencast.com/LtzFBf1QjbA3G.
Make sure you have the tagdiv Shop plugin active from Dashboard -> Newspaper -> Plugins.
Go to Dashboard -> Pages and edit the page with the tagdiv composer. Use this element called “Woo Checkout”: https://app.screencast.com/aBStnFCEybQOx, and you will have this issue fixed.

Thank you!

Hello Kelly!

Apply those settings to this element: https://app.screencast.com/RJf8sLGUf6HMp -> https://app.screencast.com/z62FW2FWKBKAP [delete them] or add a new logo element there and set up your image logo.

Thank you!

Hello @curistorian!

Did you configure the Google API key? https://forum.tagdiv.com/use-google-maps-api/
You should add the location of your property in that form.

Thank you!

Hello!

There is a plugin conflict. Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Hello!

We would like to investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello @lucadelpozzo!

For flex blocks (1-5) you can find the files here: wp-content\plugins\td-composer\legacy\Newspaper\includes\modules
If you can’t manage to do it on your own, then you can contact our custom work team here: https://tagdiv.com/premium-customization-services/

Thank you!

Hello @sgmike2004!

Go to the Newspaper -> Theme panel settings and press Save Settings. Clear all your caches and see the results.

Thank you!

Hello @Seb!

To remove the url you need to use Yoast SEO and choose to not index the cloud templates: https://i.imgur.com/6BRLmIs.png after that you need to reindex your website on Google (or you can reindex only that link).

Thank you!

Hello Yaron!

If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!

Support Hours (GMT+3)

Monday – Friday:
8:00 AM – 17:00 PM

Thank you for understanding!

Hello @Wriper!

Yes, it seems to be an issue there. I will add this bug into our investigation list!
We’re sorry for this inconvenience!

Thank you for understanding!

Hello!

Check this option on a row: https://app.screencast.com/bIL7KKYDbYdY5

I hope that helps you!

Thank you!

Hello @mtdas99!

Check the settings from here: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit to AMP. Unfortunately, AMP is not working with the cloud templates because the AMP’s layout is not fully customized.
The AMP version works best with default templates and not cloud templates. That’s why we integrated it with the Mobile theme plugin.
The feedback from our clients about AMP was negative and it is not used anymore, that’s why we didn’t add more customization options. We no longer recommend using AMP because it is deprecated https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp

Thank you!

Hello @mtdas99!

The AMP page is showing as in the mobile theme layout. 

Thank you!

Hello @mtdas99!

For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/. They could help you to achieve this request.
Please note that if a page is made by Composer, than the content won’t be displayed on Mobile theme version. You should create the content with the Mobile Editor. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

Thank you!

Hello!

First of all, you should have the TagDiv Shop plugin installed and active.
Here you should have the product categories: https://app.screencast.com/TGmWsdV01LKyP
Every product should have a category assigned: https://app.screencast.com/CXuVSIjfENR7W
They could have multiple categories assigned.
You can add the product categories to a menu and display them in your header: https://app.screencast.com/ILBFK4oyvx6Ys. 
When you click on a product category, it will automatically lead you to the pages with the products from that category: https://app.screencast.com/gJhLqGexBDhFx -> https://app.screencast.com/jMR42TGJpwUQO
Some shortcodes can be added only to some pages; that’s why you can’t find any shop shortcodes for your homepage, for example.
Documentation is here: https://forum.tagdiv.com/tagdiv-shop/.
You can install the templates from the Cloud Library and use them on your website.
Here you can find the product ID: https://app.screencast.com/IuIBIFksblIyX.

Thank you!

Hello @Wriper!

They seems to be different pages without posts. Our theme has no settings to duplicate and generate pages like this.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
After all modifications, you need to reindex your website on Google. It may take some more time.

Let me know the results!

Thank you!

Hello!

Did you set up a featured image? https://forum.tagdiv.com/featured-image-or-video/
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Hello @theheritagelab !

It’s a plugin conflict there. Which plugin do you use for those reactions?

Thank you!

Hello @saranoa!

Apply these settings on each module/block: https://app.screencast.com/TqkjOMp04c6Bg -> https://app.screencast.com/DXbsyZba0sg1Y -> https://app.screencast.com/vGCkrGRkEn6bm

Thank you!

Hello!

Please follow this guide: https://forum.tagdiv.com/the-newsletter-plugin/
Try to use the Raw HTML shortcode, and style it via CSS.

Thank you!

Hello @Atithya !

My recommendation is to use fewer font styles. For example, choose two font styles or use them other than those in that list: https://forum.tagdiv.com/font-customization/
Make sure you choose the font for every element on your website.

Thank you!