Hello @Cerbero!

This seems to be a caching issue. Please try to uninstall the cache plugin and check if the problem is solved. Do you use CDN? Follow this guide: https://forum.tagdiv.com/cloudflare-cdn/
You need to disable the Rocket Loader.

Thank you!

Hello @theheritagelab !

Please provide more information(screenshots/video) about what exactly you need to achieve and what is the issue.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello Alberto!

Please address this issue to Envato: https://help.market.envato.com/hc/en-us/requests/new

Thank you!

Hello @Cerbero !

This is the path: wp-content/plugins/td-subscription/includes/shortcodes/tds_menu_login.php
For example, to disable the woo part, you should comment these lines: https://app.screencast.com/NFurJIEk5HG1J

Thank you!

Hello @Cerbero !

Unfortunately, there is no option. Only if you will change the code in the theme files.
Please note that if you have some custom modifications in the theme files, then better save the code and replace it after every update.

Thank you!

Hello @newspatron !

The Posts Loop element has only an option to exclude post IDs.
If you would like to use a Flex Block instead, then there is an option to exclude the categories: Multiple terms filter – This option allows you to filter the posts by multiple categories. The procedure is similar to the one used on Post ID filter. Add the category IDs separated by commas (ex: 13,23,18). If you want to exclude categories, add a ‘-’ symbol in front of each ID. If you want to display posts from a category and remove the posts included in one of its sub-categories, first add the parent category ID (ex. Fashion category – 341) and after it places the sub-category ID (ex. Daily subcategory id: 342) with a ‘-’ symbol in front. If you decide to use the ‘Multiple terms filter,’ the standard Category Filter is ignored. 
Documentation is here: https://forum.tagdiv.com/flex-block-settings-guide/
Unfortunately, you can’t use two filter options. 
We will take your query into consideration in the future.

Thank you!

Hello Luca!

No. You can ignore and disable it. Let only the first option be selected, so you will receive the new updates.

Thank you!

Hello @jamshid!

We have some icons: https://app.screencast.com/2LWQJWCCMtkjY and you do not need to install the plugin.
Or with the help of the plugin with this code: https://forum.tagdiv.com/how-to-add-icons-in-menu/

Thank you!

Hello @Cerbero !

You can add custom pages here or delete the pages from here only: https://app.screencast.com/64646hIBpwIek
For example, you can exclude the woo pages by deactivating the tagdiv shop plugin.

Thank you!

Hello @gcamaram!

I’ve written above, please check. It’s all about this Live CSS section: https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thank you!

Hello!

This issue with the error from Composer has also been discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/.
Please make sure you did all the steps that I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/

Thank you!

Hello!

Please note that page speed or optimization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
To increase the page speed you can check these similar topics for more solutions:
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.xtechkr.com/optimize-newspaper-theme/
– Check those guides : https://web.dev/lcp/ – > https://www.sqlpac.com/en/documents/google-pagespeeds-lighthouse-6-new-features-lcp-cls.html -> > https://wp-rocket.me/google-core-web-vitals-wordpress/improve-cumulative-layout-shift
– https://forum.tagdiv.com/topic/to-high-cumulative-layout-shift-in-mobile-theme/
Please check the tutorials from Google Pagespeed Insights and I’m sure you can increase the page speed.

Thank you!

Hello @BLAY!

Oh, ok. That’s great! You need to assign the mobile pages to your desktop pages in order to display on your mobile version.
Clear all the cache and see the results.
Do you use CDN? Follow this guide: https://forum.tagdiv.com/cloudflare-cdn/
You need to disable the Rocket Loader.
We’ve discussed the issue here as well: https://forum.tagdiv.com/topic/mobile-pages-instead-of-mobile-theme-or-amp/

Let me know the results!

Thank you!

Hello Luca!

Indeed, there is a problem. I will add this issue to our investigation list!
I hope we will solve this issue as soon as possible.

We’re sorry for the inconvenience!

Thank you!

Hello @dscom!

In this path are all the files that you may need: td-mobile-plugin/panel/
For customization and other services, you can contact our custom work team here and they can help you to achieve what you need: https://tagdiv.com/premium-customization-services/.

Thank you!

Hello @jamshid!

Try this code:

input#url {display: none;}


Thank you!

Hello Luca!

I can’t see the page: https://app.screencast.com/5F3ohAQeQfoR6
Please note that some elements have a default margin: https://app.screencast.com/ZttZTknXAcRgo and you should set them to 0, like this: https://app.screencast.com/Gd0mn1lRkImui
I hope you didn’t understand wrong. If you need more space after an element, I suggest you add custom margins.

Thank you!

Hello @dscom!

Create a new class on that element’s settings and add the CSS code:

.newclass{transform:none!important;}


Thank you!

Hello @jamshid!

Please provide a screenshot with what exactly you need to delete, so I can understand and help you efficiently.

Thank you!

Hello @ausar!

Please make sure this option is unchecked: https://app.screencast.com/KsCtwhGu0XpS5
Also, choose to show the date from the Layout tab and it should display the published date and not the modified date. Please check in your frontend after saving these settings. Clear all the cache and try in an incognito window as well.

Thank you!

Hello @sohailahmed160!

Unfortunately, no.

Thank you!

Hello @mbrckn!

I’m not sure about that. But for every fix or new feature, we will list them here in the changelog: https://tagdiv.com/newspaper/
For customization and other services, you can contact our custom work team here and they can help you to achieve what you need: https://tagdiv.com/premium-customization-services/.

Thank you!

Hello @mongooz!

Please check the SEO settings you’ve applied there.

Thank you!

Hello!

Follow this guide to clean your WordPress and theme of malware: https://askwpgirl.com/10-steps-remove-malware-wordpress-site/
After that, you can update the theme to the latest update.
For every update, we always recommend the following:
-> First of all, please make sure you have a backup.
-> Please deactivate all the non-tested plugins with our theme before updating.
-> Update WordPress, PHP, the theme, and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/.
-> Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– please provide a video, screenshots or more information about the issue
– a link to this topic in order to identify you

Thank you!