Bettina Bettina Hello @peters1964!
Edit it with the tagdiv composer from here: https://app.screencast.com/QAHStujBIzq5f
Start customizing it as you like. You can import from the Cloud Library sections, blocks, etc. already designed: https://app.screencast.com/XmXeN3Cf760TK
The page templates can’t be global on each page, and it is not working as a single template, for example.
Thank you!
Bettina Hello @sotirisa!
Please check the settings you’ve applied in the tagdiv composer: https://app.screencast.com/vsPQbS1cbnbjU and also if you have some CSS code in the Live CSS section or theme panel -> custom code -> custom css.
Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.
If you can’t handle to solve this issue, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
Bettina Hello @chaywood0896!
First of all, is that misformatted layout visible in the tagdiv composer too or not?
If not, then this is not a theme issue, and it could be for many other reasons. The access is only for investigating the issue you have and finding the problem that causes it.
Thank you!
Bettina Bettina Hello @Kam!
Try to use only the taxonomy ID like this: https://app.screencast.com/Z2XeDcrPgaLSB in one element and select a module template as well. Add multiple elements with different taxonomy IDs.
Thank you!
Bettina Hello @Kam!
Check this guide: https://forum.tagdiv.com/filters-sorting-taxonomies/
I hope that helps you!
Thank you!
Bettina Hello @misadventuremedia!
Make sure you have not http URLs: https://app.screencast.com/bfMmxjAmdUOy8
Try to set up the favicon like this: Appearance -> Customize -> Site Identity -> Select site icon -> upload the favicon and press Publish.
Hope that helps you!
Thank you!
Bettina Hello!
Check this topic: https://forum.tagdiv.com/topic/slowing-mysql/ -> https://forum.tagdiv.com/what-is-ajax-preloading/
I hope that helps you!
Thank you!
Bettina Hello @chaywood0896!
Some minutes to check the issue you have and help you if you need it. What was the issue?
We are here to help and let you know what can be done there. We won’t do anything on your website without your permission. Do not worry!
Thank you!
Bettina Hello Yaron!
Yes, check these settings for infinite scroll: https://app.screencast.com/QkxdFOzJKe08m on a single cloud template.
Thank you!
Bettina Hello Yaron!
You should adapt the RTL from the Composer settings or CSS code because we do not have the RTL feature in our theme. Try to set the buttons like this: https://app.screencast.com/rLJA45XHpOUZK
Thank you!
Bettina Bettina Bettina Hello @mubbi !
If you add the code and press save settings in the theme panel, refresh and try to see the code again, and the code is not there, then please check this topic: https://forum.tagdiv.com/topic/theme-panel-settings-are-not-saving-2/.
Thank you!
Bettina Hello @mubbi !
In the cloud templates, you can add the ads when you edit the post with TagDiv Composer in the element called “Single Post Content” in the tab ADS. Documentation here: https://forum.tagdiv.com/article-ads/
Or you can use the element called “Ad Box” from TagDiv Composer, and there you need to add the ads: https://forum.tagdiv.com/ads-adsense-overview/
You can set the ad to display in posts after X paragraphs, please check this topic: https://forum.tagdiv.com/topic/google-adsense-in-articles/
You can specify also the Par.(Paragraph) in the tagdiv Composer.
Thank you!
Bettina Hello!
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
Bettina Hello!
If you install the demo with content, then, of course, it will replace all your content and design as well. If you install the demo with no content, then it will replace the previous design. You can import only some sections or templates of your current-designed pages from those demos. The template’s manager is in Cloud Templates.
Do you have custom CSS code for your homepage?
Thank you!
Bettina Hello @misadventuremedia!
You should set it as https not http. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Thank you!
Bettina Hello @chaywood0896!
Yes, we need an admin account. Can you please disable it until we finish the investigations?
Thank you!
Bettina Hello!
If this problem is not because of the Jetpack plugin, then this problem can occur due to various reasons such as a slow internet connection, server issues, or heavy traffic on the website. Also, check if you are using any lazy loading feature(it seems like this to me). Clear all your cache and also the browser cache.
I hope that helps you!
Thank you!
Bettina Hello @jozefradi !
We have 3 options for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.
When I try to share an article, I can see that it takes the featured image of your article.
It seems that you have two different single templates for your posts. Assign only one template for both articles. When you access the article, please check which template is assigned, and you can see that on the top bar. For example: https://app.screencast.com/yGnnnMFcWqacY
Thank you!
Bettina Hello @lukstan!
A workaround there could be to use 2 flex block elements: one with 4 and one with 2. Hide the element with 2 on desktop and hide the element with 4 on mobile viewport.
You can hide every element from the CSS tab: https://prnt.sc/1FJiMub9ke4s for each viewports: https://www.screencast.com/t/XDQJedlggSB
Thank you!
Bettina Hello!
In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly is the issue there, what exactly you need to achieve and your website link.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
Bettina Hello @lukstan!
We have 3 options for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.
Thank you!
