Hello!

Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.

Thank you!

Hello @fpkakou!

Please check this guide: https://forum.tagdiv.com/enabledisable-comments/

Thank you!

Hello!

Please check this guide: https://forum.tagdiv.com/modal-window/

Thank you!

Hello @masterabbott !

If you want, we can take a look, see exactly the issue and let you know what you can do there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello @mortgageman!

If you can’t solve the issue with cloud templates or default templates, then please contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you so much for your understanding!

Hello Ken!

Please be patient!

Support Hours (GMT+3)

Monday – Friday:
8:00 AM – 17:00 PM

Thank you for understanding!

Hello!

Unfortunately, I have no ETA on when the next update will come again.
We will write all the new features and all the fixes in the changelog: https://tagdiv.com/newspaper/

Thank you for understanding!

Hello!

Assign the same cloud header for your homepage. Check in the Website Manager: https://forum.tagdiv.com/tagdiv-composer-website-manager/

Thank you!

Hello @kaeferatwork!

Yes, I saw it already. We would like to investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello @chaywood0896!

If all the settings are correct (the images are left aligned) and it looks good in the tagdiv composer, then the problem is not with the theme. It’s a caching issue.

Thank you!

Hello!

Make sure this option is enabled: https://app.screencast.com/tsqGya8uhcdGp
Click on that hamburger menu and choose a menu in the mobile viewport: https://prnt.sc/KM1WiaiJlPSD

Thank you!

Hello @thewesternbalkans!

Check this thread: https://forum.tagdiv.com/topic/demo-romania-header/

I hope that helps you!

For sensitive information, please send us an email at contact@tagdiv.com. Please include a link to this topic in order to identify you.

Thank you!

Hello @kaeferatwork!

It should load only where the second one is placed. Disable all the caching tools or optimization plugins and see if the problem still occurs there.

Thank you!

Hello!

Check this thread: https://forum.tagdiv.com/topic/edit-td-post-author-name-class/\

Thank you!

Hello!

For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you so much for your understanding!

Hello @chaywood0896!

Kindly use TagDiv Composer to change the mobile page and ensure that the feature image is positioned correctly.

Thank you!

Hello @bryanflowers!

If you use a global cloud template, then you should make the changes once.

Thank you!

Hello!

Please check this thread: https://forum.tagdiv.com/topic/humburger-menu-icon-not-working-on-safari-ios/
Disable all the caching tools that you use and try again.

Thank you!

Hello @suporte2wp!

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key

Thank you!

Hello!

Maybe you can redirect the link with a redirect or SEO plugin.

Thank you!

Hello @sabedott!

Check this thread: https://forum.tagdiv.com/topic/google-analytics-not-working-with-site-kit-on-mobile-theme/

Thank you!

Hello!

They should implement this option to be compatible. I think we will add it to the next update because the response was positive.
If you are in a hurry, then you can contact our customs team here: https://tagdiv.com/premium-customization-services/.

Thank you so much for your understanding!

Hello @mortgageman!

Delete the CSS code, so check the results. You can also contact our customs department and ask to change that code.

Thank you!

Hello @alandogg!

Check the filter tab of those flex blocks: https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Hello @eduardo!

Please reset the permalinks by pressing save changes in Dashboard -> Settings -> Permalinks.

I hope that helps you!

Thank you!