Bettina Hello @exmc !
I’ve checked your website, and I can see and access your mobile menu.
Please clear all the cache and try again.
Thank you!
Bettina Hello @chaywood0896!
Please reset the permalinks by pressing save changes in Dashboard -> Settings -> Permalinks.
It could be a plugin conflict. Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Thank you!
Bettina Bettina Hello @Samilyjones!
You should set an image to your real users in Dashboard -> Users.
Check this guide: https://forum.tagdiv.com/how-to-set-the-avatar/
Thank you!
Bettina Hello @prabusuresh!
Do you use cloud templates? Please set your logo in the TagDiv Composer.
Thank you!
Bettina Hello @Obaida!
Please send us an email with the access data, and we will check your issue as well.
Thank you!
Bettina Hello @Jelmertje!
We already have an option for an item menu when it is active and on hover: https://app.screencast.com/Ne2RzzM5Smtre
Check this guide: https://www.wpbeginner.com/wp-themes/how-to-style-wordpress-navigation-menus/
I hope that helps you!
Thank you!
Bettina Hello!
Please follow this guide: https://forum.tagdiv.com/the-newsletter-plugin/
Try to use the Raw HTML, and style it via CSS.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Thank you!
Bettina Hello @khanmohammadimran!
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Thank you!
Bettina Hello @nagi!
Yes. The link is only in the title. Unfortunately, there is no option in the tagdiv composer to achieve what you need.
Thank you!
Bettina Hello @tektenweb!
You need to set the row like this: https://app.screencast.com/4UI71Hlj1Yc1G. and set padding right for the first column: https://app.screencast.com/SJa7T44eX1SVm. For the second column, you need to apply the padding to the left.
Thank you!
Bettina Hello @kanosam11!
Unfortunately, you can’t have more than how many fields are in the theme panel.
A workaround could be to use cloud templates and add how many ad box elements you need.
Check this guide: https://forum.tagdiv.com/ads-adsense-overview/
Thank you!
Bettina Hello!
This issue with the error from Composer has also been discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/
If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.
Thank you!
Bettina Hello @ericf !
Edit the article with the TagDiv Composer, click on the icons, and delete the element.
There is actually a recycle bin basket for every element: https://www.screencast.com/t/wFYdqgpo6pT
Thank you!
Bettina Hello @Southview92!
Edit an article with the tagDiv Composer. Click on the content, and set the ad there: https://app.screencast.com/BJe1e23LQqE8z
Automatically, it will display on the mobile responsive version.
Thank you!
Bettina Hello @Mowafag !
In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly is the issue there, what exactly you need to achieve and your website link.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
Bettina Hello!
I get it now. Unfortunately, we do not have these features (modify the search criteria) in our theme.
Maybe you can find and use a plugin that can do this for you.
For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.
Thank you so much for your understanding!
Bettina Hello!
Please update the theme.
For every update, we always recommend the following:
-> First of all, please make sure you have a backup.
-> Please deactivate all the non-tested plugins with our theme before updating.
-> Update WordPress, PHP, the theme, and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/.
-> Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Bettina Hello @artsetsu!
Please simple edit the article with Gutenberg and check the settings there.
Thank you!
Bettina Hello @Tribun74!
You can use a flex block with this feature enabled: https://app.screencast.com/p09hpiFl0t12d
Thank you!
Bettina Hello!
The alphabetical order of the theme is not working, right? Please give an example of the page where it is not working.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
The child theme is not overwritten by the update. An issue for that could be the compatibility of your child theme with the new version of our theme.
If you have some custom modifications in the theme files, then better save the code and replace it after every update.
Thank you!
Bettina Hello!
Ok. I will add this issue to our investigation list. And if it is something that we need to change in the theme, then the fixes will appear in the changelog. https://tagdiv.com/newspaper/
Thank you!
Bettina Hello!
You can change that color in the tagdiv composer: https://app.screencast.com/Zeot2ydVHgKZg
Edit your article with the TagDiv Composer; click on that element, and you can see those settings.
Thank you!
Bettina Hello Ken!
Try to delete the empty columns. You could try to delete it like this: select the row, press the button delete from your keyboard, then with your mouse select “YES”.
Also you have another option too, check this: https://www.screencast.com/t/pxuOzYIIpcG
That space can be only from the header from what I see.
If you can’t handle it, then I can try to help you. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
Bettina Hello!
We would like to investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
