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Bettina
tagDiv Staff

Hello!

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key

Thank you!

Bettina
tagDiv Staff

Hello @mg!

I can see that you have RTL, so I think you should fix it with some CSS.
If you can’t handle it, then I can try to help you. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello @Kristof!

Did you solve the issue?

Thank you!

Bettina
tagDiv Staff

Hello @itgrcapitallink !

Check this guide: https://forum.tagdiv.com/modules-builder-newspaper-theme/

I hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello @tshkurtaj !

We can take a look, see exactly the issue and let you know what you can do there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello!

Please check our guide here: https://forum.tagdiv.com/filters-sorting-taxonomies/

Thank you!

Bettina
tagDiv Staff

Hello @Kristof!

Can you please provide an example of the element that has set the FUTURA font? Also, your website link.

Thank you!

Bettina
tagDiv Staff

Hello @depatech!

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Bettina
tagDiv Staff

Hello Jan!

Make sure you have the Standard Pack plugin installed and active for the default templates. Check in Newspaper -> Plugins.

Thank you!

Bettina
tagDiv Staff

Hello!

Update WordPress, PHP, the theme, and plugins to the latest version.
Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Bettina
tagDiv Staff

Hello @volpik!

I’ve checked, and it seems to happen as you explained.
I will add it to our investigation list!

Thank you!

Bettina
tagDiv Staff

Hello @depatech!

Please try to increase this number 100 with 999999.

I hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

A workaround there could be to create an ACF field, checkbox type, and display it with the Form Input element from Composer. Also, you can set it as required.

Thank you!

Bettina
tagDiv Staff

Hello @volpik!

You can use an offset for the blocks with the same filter: https://forum.tagdiv.com/offset-feature
For example, the first flex block will have no offset and limit 3, and the second flex block will have 3 in offset and limit 3 again or more, and so on.

Thank you!

Bettina
tagDiv Staff

Hello @depatech !

It’s on our investigation list. All the fixes will appear in the changelog: https://tagdiv.com/newspaper/

Thank you!

Bettina
tagDiv Staff

Hello @volpik!

We’re talking about modal popups with triggers, right? So, I mean the element called modal popup. This modal popup is compatible with the theme: https://forum.tagdiv.com/modal-popup/
Do you use any other modal popups from extra plugins or any other script? Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Bettina
tagDiv Staff

Hello @volpik!

You can delete it and check the results. Please delete all the caches after the modifications.

Thank you!

Bettina
tagDiv Staff

Hello Ken!

Removing and adding some spaces can be done when you edit the page with the TagDiv Composer. Every element has a CSS tab where you can add margins and paddings. Or you can use the element called “Empty space”. If the pages are default, you should use some CSS code.

I hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Try to use this option instead: https://www.screencast.com/t/8qraORSbx

I hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello @wordpressive!


$post_id = null;

if( tdb_state_template::get_template_type() == 'single' || tdb_state_template::get_template_type() == 'cpt' ) {
global $tdb_state_single;
$post_id = $tdb_state_single->post_id->__invoke();
}

Thank you!

Bettina
tagDiv Staff

Hello @wizromeo!

We have some settings for the rows and different stretch sizes: https://www.screencast.com/t/bsbB5P97A -> https://prnt.sc/icoqdTR9_DMS4

Thank you!

Bettina
tagDiv Staff

Hello @wordpressive!

For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you so much for your understanding!

Bettina
tagDiv Staff

Hello @ersandrino !

Check out the guide above. There are some common issues that we meet all the time.

Thank you!

Bettina
tagDiv Staff

Hello @wordpressive!

The post’s ID can be found when you hover over the “Edit button”: https://app.screencast.com/ASvBMdTmVNMCn
The same you can do for the Single template that you use: https://app.screencast.com/VSxyaMAL4aiRp

I hope that helps you!

Thank you!

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