Bettina Bettina Bettina Hello @platamun47!
If you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.
Thank you!
Bettina Hello Ken!
Can you please provide more information about your issues?
Thank you!
Bettina Hello @afratus !
A workaround to set a featured image for your category without using any extra plugin is to add an image for your categories here: https://app.screencast.com/0K5o4y08OkzRw
In order to display it in a cloud template, edit the category with the TagDiv Composer and use this element: https://app.screencast.com/VPiF3UGhyzL9b.
Thank you!
Bettina Hello!
You can adjust the design of your website in the three viewports: desktop, tablet, and mobile. If you click here: https://www.screencast.com/t/XDQJedlggSB, You can also verify the mobile viewport and tablet viewport at https://www.screencast.com/t/YUVUcyrgh.
This is the setting: https://app.screencast.com/5Wm649fFumvya and can be different on every viewport.
Thank you!
Bettina Bettina Hello @Laura!
We recommend the Wp Super Cache plugin because it was tested with our theme, and the plugin you need to use was not tested by us.
Thank you!
Bettina Hello @theheritagelab!
I can see that it is working well. When you click on the section button, it will reload, but if you only hover over and click on Gallery 1 or Gallery 2, it will go as smoothly as you want without reloading the page.
Thank you!
Bettina Hello @digitalrecordtv !
I can see that some links are redirecting to a new website; that’s why you have different footers there. On the same website, you always have the same footer.
Thank you!
Bettina Hello @gorthi!
You have the possibility to order the inner columns/columns: https://prnt.sc/HQXqP90oy3vJ
If you can’t re-order, then please check if you have this option enabled: https://forum.tagdiv.com/topic/how-to-re-order-the-post-page-on-mobile/
Thank you!
Bettina Hello Jim!
There are some default blocks that are not editable with the TagDiv Composer.
Thank you!
Bettina Hello @theheritagelab!
You should use multiple buttons with different classes for different places.
Thank you!
Bettina Hello Jim!
Make sure you have the Standard Pack plugin installed and active for the default templates.
We recommend using cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features. Please check out our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
If you use default templates, then the settings are in the theme panel.
Thank you!
Bettina Hello @carpeher!
Unfortunately, you can’t achieve that with our theme’s features.
Thank you for understanding!
Bettina Hello @theheritagelab!
It shouldn’t reload. Delete the link from that button and use the scroll to class feature only.
Thank you!
Bettina Hello @theheritagelab!
Can you please provide more information about this issue?
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
Bettina Hello @saleeth!
We can take a look, see exactly the issue and let you know what you can do there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
Bettina Hello!
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Support Hours (GMT+3)
Monday – Friday:
8:00 AM – 17:00 PM
Thank you for understanding!
Bettina Hello @ersandrino !
This is not an anomaly in the theme. It’s caused by an error or something that blocks the modal from loading. It could be from your server as well, or Cloudflare. Check the console while this is happening(CTRL + right-click -> Inspect).
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Thank you!
Bettina Hello Ken!
They are default pages. Edit them with the TagDiv Composer and add the content in the TagDiv Composer by using the Column text element.
Thank you!
Bettina Hello @wizromeo!
Please use only one builder: the tagdiv Composer and uninstall the WPBakery.
Clear all the cache and check the results.
If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.
Thank you!
Bettina Hello @saleeth!
Copy-paste it manually in a new tab.
If you use cloud templates, then you should change the font for every element on the page in the TagDiv Composer.
Thank you!
Bettina Bettina Hello @depatech!
Please provide more information about what you need to achieve, so I can help you efficiently.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
