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Bettina
tagDiv Staff

Hello!

Are you sure that every feature begins counting the post views at the same time?
Do you have the latest update to the theme and plugins?
Unfortunately, we didn’t meet this issue with our feature. They can’t be increased that much automatically, but they can be decreased if the feature is turned off in the theme panel settings.

Thank you!

Bettina
tagDiv Staff

Hello Vaclav!

Unfortunately, I can’t see that error.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, this is not possible.

Thank you for understanding!

Bettina
tagDiv Staff

Hello @joeytaylor13!

Click on that hamburger menu and choose a menu in the mobile viewport: https://prnt.sc/KM1WiaiJlPSD

Thank you!

Bettina
tagDiv Staff

Hello!

Our feature will count every click on the articles. Unfortunately, you can’t change the number only from your database, which I don’t recommend. Probably, the Jetpack feature didn’t count from the beginning.

Thank you!

Bettina
tagDiv Staff

Hello @aaronwongxm!

If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Bettina
tagDiv Staff

Hello!

Do you have a backup? The search page can have a cloud search template and can be edited with the TagDiv Composer. It is a template and can’t have a revision.

Thank you!

Bettina
tagDiv Staff

Hello @iancollins!

You should only uncheck the global template in the theme panel settings. Choose “No Templates” there, and it will uncheck the green global tag from the Cloud Templates.

Thank you!

Bettina
tagDiv Staff

Hello @aiyubpanara !

I can see that you already have two active domains, and the license key is for only one domain and a staging. Please consider buying another license, or you should wait until 2024-01-19 to switch again.

Thank you!

Bettina
tagDiv Staff

Hello @jelmertje!

When you inspect the code, you can see the classes there. Follow this guide:
https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thank you!

Bettina
tagDiv Staff

Hello @aiyubpanara !

If you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.

Thank you!

Bettina
tagDiv Staff

Hello @dechtman!

Please check the steps from here: https://forum.tagdiv.com/topic/unable-to-edit-text-with-title/ and also other possible issue as here: https://forum.tagdiv.com/topic/403-error-on-tagdiv-composer-when-trying-to-use-wp-editor-wpedito-php/
Please check your .htaccess file: https://www.screencast.com/t/MJ78SDZr4Gl -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. install TagDiv Composer
4. activate TagDiv Composer

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello @jelmertje!

Try to add this CSS code:

.tdb_header_menu .tdb-menu>li:nth-child(4)>a .tdb-menu-item-text{
text-decoration: underline !important;
}

Thank you!

Bettina
tagDiv Staff

Hello @netiv !

Check this guide: https://theme.co/forum/t/widgets-page-is-blank/90797/4
Did you add the widget in the TagDiv Composer?
Can you please provide more information about your issue with those popular posts and what exactly you need to achieve?

Thank you!

Bettina
tagDiv Staff

Hello @jedy!

Did you update the theme and plugins to the latest version?

Thank you!

Bettina
tagDiv Staff

Hello @mita!

We have some problems with Yoast at the moment. Our developers are aware of this issue, and we will try to fix it in the next update.

Thank you!

Bettina
tagDiv Staff

Hello @rahuldasop !

Disable the option “Anyone can register” form Dashboard -> Settings -> General.

Thank you!

Bettina
tagDiv Staff

Hello @rahuldasop !

Yes. Your users should have an account in your website dashboard under Users. The emails are sent by WordPress.

Thank you!

Bettina
tagDiv Staff

Hello @mzohaib91!

The EWWW Image Optimizer with these settings: https://i.imgur.com/oDOs1iF.png

Thank you!

Bettina
tagDiv Staff

Hello Pip!

I will add this issue to our investigation list!

Thank you!

Bettina
tagDiv Staff

Hello @mzohaib91!

If there are not so many images, then my recommendation is to convert the images and, after that, reload them in your media library.

Thank you!

Bettina
tagDiv Staff

Hello!

We have some problems with the Yoast SEO plugin at the moment.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello @aaronwongxm!

Please reset the permalinks by pressing save changes in Dashboard -> Settings -> Permalinks. Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

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