Bettina Hello @davidleefish!
You can use a license key for one single product(website). For the other domains/sub-domains, please consider buying another license key. There are two places for a license: one can be used for staging, and the other is for the live version of your product/sub-domain/website.
Thank you!
Bettina Hello @tribun74!
Please set a featured video like this: https://forum.tagdiv.com/featured-image-or-video/
It is working well in the latest update of the theme and plugins.
For every update, we always recommend the following:
-> First of all, please make sure you have a backup.
-> Please deactivate all the non-tested plugins with our theme before updating.
-> Update WordPress, PHP, the theme, and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/.
-> Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Bettina Hello @rahuldasop !
Make sure you have the latest update to the theme and plugins.
Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
If the problem is still there, then please provide the credentials of your website via email in order to check the issue and try to help you.
Thank you!
Bettina Bettina Bettina Hello Dimitri!
I will add your query on our improvement list!
If you can’t find an element after you have hidden it on every viewport, check this thread for the solution: https://forum.tagdiv.com/topic/cssdisplay-show-or-hidden/
Also, we’ve added a feature that shows you the hidden elements on the page: https://app.screencast.com/sQBS2ivsSLxry
Thank you!
Bettina Hello!
You can check these guides for the page speed: https://www.andraware.com/wp-rocket-for-newspaper-theme/ -> https://forum.tagdiv.com/how-to-make-the-site-faster/ -> https://forum.tagdiv.com/cloudflare-cdn/
I do not recommend using the Wp Rocket tool “Remove unused CSS” because it could cause problems.
Thank you!
Bettina Hello!
Please check some solutions from here: https://forum.tagdiv.com/topic/sitemap-is-not-opening-i-am-facing-sitemap-error/
Hope that helps you!
Thank you!
Bettina Hello!
Please check some solutions from here: https://forum.tagdiv.com/topic/sitemap-is-not-opening-i-am-facing-sitemap-error/
Hope that helps you!
Thank you!
Bettina Bettina Bettina Hello @rahuldasop !
When you click on my account, it looks similar to this: https://app.screencast.com/eom2IZ5tGkH05
Check in an incognito window.
Thank you!
Bettina Hello @demeter !
If you set the post type like this in a flex block: https://app.screencast.com/Xuk5CzjKGv31C
then it will display the pages from your Dashboard -> Pages. Unfortunately, the pages can’t be filtered.
These settings are available only for cloud templates. Also, you need to duplicate the category template and assign it manually for the category with pages. So, you can have the global one for the category with posts and the duplicated one (different name) assigned to the category with pages.
If you use a cloud/PRO demo, then you should be able to edit the pages with the TagDiv Composer, click on the elements and check the settings from the left side.
Please check out our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
Thank you!
Bettina Hello David!
Did you use the feature “Remove unused CSS” of a cache plugin?
Click on that hamburger menu and choose a menu in the mobile viewport: https://prnt.sc/KM1WiaiJlPSD
Thank you!
Bettina Hello Vaclav!
You can hide every element from the CSS tab: https://prnt.sc/1FJiMub9ke4s for each viewports: https://www.screencast.com/t/XDQJedlggSB
Thank you!
Bettina Hello @platamun47!
Where did you set them? Please let me know where they are located exactly.
Thank you!
Bettina Hello @loaphuong24h!
The page’s elements need time to be fully loaded. This problem is about the page speed of your website. I recommend you have fewer elements on the page.
Thank you!
Bettina Bettina Hello Dimitri!
Unfortunately, we do not have any option in order to do that.
There is an option to hide it for everyone: https://app.screencast.com/7tJASLxqJHhJ5
For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.
Thank you so much for your understanding!
Bettina Hello @andrian533!
There is a class in order to make the modal visible, and the JS will load there. I do not recommend using that Wp Rocket tool because it could cause problems like this.
Thank you!
Bettina Hello @calw252!
If you use a cloud/PRO demo, then you should be able to edit the pages with the TagDiv Composer, click on the elements and check the settings from the left side.
Please check out our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
If you use default templates, then the settings are in the theme panel.
Make sure the block has no offset: https://forum.tagdiv.com/offset-feature/
More information about flex block settings you can find here: https://forum.tagdiv.com/flex-block-settings-guide/
Thank you!
Bettina Hello!
In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly is the issue there, what exactly you need to achieve and your website link.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
Bettina Bettina Hello!
That option is only applicable in the tagdiv composer. Did you try to undo the changes made in the TagDiv composer?
Thank you!
Bettina 