Hello!

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key

Thank you!

Hello!

Do not reply so much in your topic. We answer from oldest to newest and try to reply as fast as we can.
Disable the lazy load animation from here: https://www.screencast.com/t/O5pfqQdb and see the results.

Thank you!

Hello!

These issues you found only on the 2 demos? Can you please provide a screenshot with the results of the Defender Pro plugin?

Thank you!

Hello!

The page with the sample post title is the template link. Please check the link in your browser. They are dummy data. If the variables find the data, then it will display it; otherwise, no.

Thank you!

Hello @ajayrijh !

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Hello @lubeck!

Please access the homepage in your frontend, edit the page with the TagDiv Composer and set a link in a button or an inline text element: https://www.w3schools.com/tags/att_a_href.asp

Thank you!

Hello @lubeck!

Check this guide: https://forum.tagdiv.com/import-revolution-sliders-on-demos-prebuilt-websites/

Thank you!

Hello @lubeck!

There are some differences in features and design. Documentation here: https://forum.tagdiv.com/big-grid-flex-settings/ and https://forum.tagdiv.com/flex-block-settings-guide/
Also, we have a new block that you can use and customize more: https://forum.tagdiv.com/flex-block-builder-flex-loop-builder/

Thank you!

Hello @llessa !

Please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello @jonasbrazil !

Yes, that was the only problem on your end.
That feature does not allow any post to repeat on the page.

Thank you!

Hello @afratus !

Place the element in a new row in the tagdiv Composer and make the row/column as sticky: https://prnt.sc/91sHW_0rVIOQ

Thank you!

Hello Manuela!

I recommend you to have and use only one builder with our theme (the tagdiv Composer).
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Hello @Tribun74 !

Unfortunately, we do not have this feature in our theme.

Thank you!

Hello Lucia !

1. If you use a single cloud template, then you can edit it with the TagDiv Composer: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/ and delete the element. The views can be seen in Dashboard -> Posts.

2.-3. The Single Post Author element displays the author of the post. Make sure you have only one author assigned to your post while editing with Gutenberg.

The credentials I suggest you to send only via email.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello @paulgg !

I can see all your images now. Maybe it was some cache or something?

Thank you!

Hello Tony!

I’ve tested it, and it’s working (the menu and the submenu will open). The problem is that you do not have that X to close it. Check it and unhide it.

Thank you!

Hello @dorianas !

We would like to investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello @Dorianas !

Please check the console to see which error you encounter there.

Thank you!

Hello @toimata !

All the cloud templates can be found in Dashboard -> Cloud Templates. You can assign them on each page or make it global. Also, you can edit every cloud template like this: https://prnt.sc/at6ziBHPlQGD

Thank you!

Hello @fashioninsiders !

Unfortunately, no. I have no ETA yet.

Thank you so much for understanding!

Hello Samiullah !

In the cloud templates, you can add the ads when you edit the post with TagDiv Composer in the element called ” Single Post Content ” in the tab ADS. Documentation here: https://forum.tagdiv.com/article-ads/
Or you can use the element called “Ad Box” from TagDiv Composer, and there you need to add the ads: https://forum.tagdiv.com/ads-adsense-overview/

Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.

Similar topics regarding GA4 are here:
– https://forum.tagdiv.com/topic/how-to-find-and-add-call-to-action-google-analytics-tracking-code/
-https://forum.tagdiv.com/topic/track-ad-performance/

Thank you!

Hello @Berbi!

We would like to investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello @fashioninsiders !

Our developers are aware of this issue and try to synthesize the composer, which is big, and fix the major problem of the theme.

Thank you so much for understanding!

Hello @batchelorjc !

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key

Thank you!

Hello!

You can use a license key for one single product(website/domain).

Thank you!