Hello @bigadv!

Our developers are investigating this case.

Thank you!

Hello @tfin!

Go to CSS tab and set a margin-bottom 0: https://prnt.sc/PRLTQv6eD8EE -> https://prnt.sc/516XHLsEdzME
Do the same for the custom fields elements.

Thank you!

Hello @Josep!

This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/http-error-500-internal-server-error-2/
To increase the page speed you can check these similar topics for more solutions:
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
– https://www.xtechkr.com/optimize-newspaper-theme/
– Check those guides : https://web.dev/lcp/ – > https://www.sqlpac.com/en/documents/google-pagespeeds-lighthouse-6-new-features-lcp-cls.html -> > https://wp-rocket.me/google-core-web-vitals-wordpress/improve-cumulative-layout-shift
– https://forum.tagdiv.com/topic/to-high-cumulative-layout-shift-in-mobile-theme/
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you!

Hello @bigadv!

Please make sure you have the theme and the plugins up to date.
Please execute these steps:
1. deactivate TagDiv Composer
2. uninstall (delete) TagDiv Composer
3. clear cache (if a cache plugin is present).
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if a cache plugin is present).

Thank you!

Hello!

Then this is a problem with the caching tools that you use. Do the test mentioned above and see which plugins cause the issue.

Thank you!

Hello!

Remove it and add the image again. You need to choose also post format: standard: https://forum.tagdiv.com/featured-image-or-video/
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Hello @krishnamali !

Can you please provide some more details with the settings you applied?

Thank you!

Hello!

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there and your website link.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello!

This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/http-error-500-internal-server-error-2/

Thank you!

Hello @gcamaram!

The bug with the modal image is on our investigation list.

Thank you!

Hello!

Try with another plugin then. For me, it works well.

Thank you!

Hello David!

That element is called “Leads” and is using the opt-in builder. If you are already subscribed, the message will be changed to: https://prnt.sc/Fy8IXFWmixlu

Thank you!

Hello @firstlane !

You can change that in the TagDiv Composer. Check this video: https://www.screencast.com/t/vlMxHLpgOxA

Thank you!

Hello @Firstlane !

1. Can you provide an example of what you need to achieve?

2. I think this is green because of your accent color.

Thank you!

Hello @xenabler !

Unfortunately, we do not have any feature which can automatically add the CPTs.
You can add the listings from here: https://prnt.sc/QMKmwXAPd9Ey
Or with the help of the CPT UI plugin.
Documentation: https://forum.tagdiv.com/introduction-cpt-acf-newspaper-theme/ ; https://forum.tagdiv.com/custom-post-type-support/

Thank you!

Hello @platamun47 !

You can’t customize the Mobile theme with the TagDiv Composer. There are some settings that are only in the theme panel(see documentation).

Thank you!

Hello @xenabler !

If you install the demo with the content, then it will come with the CPTs as well. Make sure you also have the plugin for this demo installed and active: https://prnt.sc/PO2ZnWXfK1k8
Or, do you mean anything else?

Thank you!

Hello @krishnamali !

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there and your website link.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello!

I will add this option to our improvement list.

Thank you for your feedback!

Hello!

I can see that you have many errors in the console. Check if you do not have an object cache. Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Sometimes, the issue can be caused by a plugin conflict or a cache issue. That’s why we recommend deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.

Thank you!

Hello!

I’m sorry. We are trying to give you a better experience with the theme and help you with services for parts of your projects that you feel you need help with. The feedback we are receiving from many customers is positive, and they are glad we ask them how we can help. I’m glad to learn that’s not your case and that you are in control of your website creation process. As you don’t find them useful, you can turn them off from Newspaper -> System Status : https://i.imgur.com/N5Iq4j6.png

Thank you!

Hello @platamun47 !

No. The AMP only works better with the Mobile Theme plugin.
From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit to AMP.

Thank you!

Hello @abbyrocks!

In order to avoid misunderstandings, please provide more information(screenshots/video) about the settings you applied and what is the issue there.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello @mellialiaga!

Please use only one builder (preferably Composer) at the same time, and I recommend you uninstall the other builders (Elementor, WpBakery) to avoid plugin conflicts.
In order to ignore that pop-up, you can check this option: https://prnt.sc/FM1N2YOCq13u, then ignore.

Thank you!

Hello!

Ok. Please execute these steps:
1. deactivate TagDiv Composer
2. uninstall (delete) TagDiv Composer
3. clear cache (if a cache plugin is present).
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if a cache plugin is present).
Deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!