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Bettina
tagDiv Staff

Hello!

Check the differences: https://prnt.sc/xxCzUAu3SXQV

Thank you!

Bettina
tagDiv Staff

Hello @Igor88 !

You can use a license key for one single product. For the other domains/sub-domains, please consider buying another license key. There are two places for a license: one can be used for staging, and the other is for the live version of your product/sub-domain/website.

Thank you!

Bettina
tagDiv Staff

Hello Daniel!

If you use the Mobile theme plugin, then you should add the ads in Newspaper -> Theme Panel -> Mobile theme -> Mobile ads. There is a special field for the AMP ads if you use that plugin too.

Thank you!

Bettina
tagDiv Staff

Hello!

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

Edit the page from the modal with the TagDiv Composer and customize it.

Thank you!

Bettina
tagDiv Staff

Hello @denya !

Do you use any extra plugin?

Thank you!

Bettina
tagDiv Staff

Hello!

This problem appears to be caused by the caching tools you use. 
Please recheck!

Thank you!

Bettina
tagDiv Staff

Hello Marian!

In the CSS tab of the ad box element you can set a width. This option is responsive.

Thank you!

Bettina
tagDiv Staff

Hello!

Please check the console while this is happening and see if there are any errors.
Sometimes, the issue can be caused by a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Bettina
tagDiv Staff

Hello!

From that list above, I can not see only our items from the theme.
So, please do not use the non necessary autoloads.
Please note that page speed or optimization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you!

Bettina
tagDiv Staff

Hello!

We can take a look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cpanel URL and credentials
– license certificate
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello!

We can take a look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cpanel URL and credentials
– license certificate
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello!

Did you solve the issue?

Thank you!

Bettina
tagDiv Staff

Hello!

I guess, here is the issue: https://prnt.sc/-0bHE-yq-Lua
Please check!

Thank you!

Bettina
tagDiv Staff

Hello!

Please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello!

You can add some paddings in order to center that page from your modal: https://prnt.sc/Fcst43DPuBW2

Thank you!

Bettina
tagDiv Staff

Hello!

From what I can see, the elements are hidden in your mobile version.
Please recheck!

Thank you!

Bettina
tagDiv Staff

Hello @ezioboy !

You need to write them in the order you need: https://prnt.sc/eeMaBmLpFefR

Thank you!

Bettina
tagDiv Staff

Hello @ezioboy !

We’ve added the Single Post Table of Contents shortcode. This can be found in the TagDiv Composer while you edit a post template.

Thank you!

Bettina
tagDiv Staff

Hello!

This means the optimization of your site. For this, you need to check your issues on your entire site and layout.
Documentation here:
https://kinsta.com/blog/clickable-elements-too-close-together/
https://microwork.dev/fix-content-wider-than-screen-error/
https://dev.to/vinodsys/google-search-console-text-too-small-to-read-error-bb0
We recommend using cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features, Please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Bettina
tagDiv Staff

Hello!

We are sorry that we have disappointed you. For some clients, these features are so useful.
These names (tdcpt_doctors, etc.) were given when the CPTs were created. The best thing you can do is to create your own CPTs and use them on your website.
You can edit the modules at: https://forum.tagdiv.com/edit-modules-flex-block-x/.
Also, you can add a listing, for example: https://prnt.sc/8sDZY6J8gP8m. Complete the form, and you’ll have a new listing with all the details.
Check out this guide: https://forum.tagdiv.com/use-google-maps-api/

Thank you!

Bettina
tagDiv Staff

Hello @pistacio !

The plugin was present in previous versions as well. Please check in your files, not in Newspaper -> Plugins.

Thank you!

Bettina
tagDiv Staff

Hello @michaeldef !

Check the CSS tab from the post loop settings and set a margin of 0 like this: https://prnt.sc/7BAedujlDs4E

Thank you!

Bettina
tagDiv Staff

Hello!

You can restrict some pages using a SEO plugin, like Yoast, which is tested with our theme. Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.
Please note that page speed or optimization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you!

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