Bettina Hello!
Replied via email. Let’s continue the discussion there!
Thank you!
Bettina Hello @kaiakpj !
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
– provide more details(screenshots/video) about the issue
Thank you!
Bettina Hello @jpaul3767!
There is a message after you register on your website: https://prnt.sc/M7qYKzFKpIzt
Unfortunately, we do not have any thank you pages already created in our theme.
Thank you!
Bettina Hello Maria!
Unfortunately, the Mobile theme is not working like that.
We have 3 options for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use the mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin.
Thank you!
Bettina Hello @chip303!
Unfortunately, we cannot provide support for untested plugins.
You can contact our custom work team here: https://tagdiv.com/premium-customization-services/ and they can fully help you.
Thank you for your understanding!
Bettina Hello @giorgoskey!
If it is not editable with the TagDiv Composer, then you should check in Appearance -> Widgets.
Thank you!
Bettina Hello @dennispillai!
That element is called “Single Post Views,” and you can add it while you edit your articles with the TagDiv Composer.
Thank you!
Bettina Hello @finezza!
Which changes do you mean? Can you please explain it to me further?
Thank you!
Bettina Hello Maria!
Please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there and your website link.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
Bettina Hello!
A workaround for this is explained in this thread: https://forum.tagdiv.com/topic/change-link-on-theme-header-login-to-something-custom/
Thank you!
Bettina Hello @gyanitechnews!
If you want to move the theme to another website or change domain/migrate, you’ll need to reset the license key from that website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.
Thank you!
Bettina Hello!
Check your settings there: right filter and no offset.
Thank you!
Bettina Hello @ttalleur!
Please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there and your website link.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
Bettina Bettina Hello Armand!
In the Leads element, you’ll find the CSS tab: https://prnt.sc/MuFEyfN5zUuN
Thank you!
Bettina Hello!
Yes. I’ve already specified in this thread which types of files are working: https://forum.tagdiv.com/topic/not-all-acf-custom-fields-showing-in-frontend-submission-form-builder/
Thank you!
Bettina Hello @vivreausmic !
Did you activate the comments in your CPT https://prnt.sc/CCmz1fWMKQ6I ?
Thank you!
Bettina Hello @luca!
You can contact our custom work team here: https://tagdiv.com/premium-customization-services/ and they can fully help you.
Thank you!
Bettina Hello @central!
On this page: https://prnt.sc/L9qV1uu7kd8b ( Edit it with the TagDiv Composer) -> https://prnt.sc/6SS8NhKUTJ0s
Thank you!
Bettina Hello @CharbelC93!
Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.
Thank you!
Bettina Hello Amaechi!
Unfortunately, we do not have any option/elements in our theme in order to achieve this or any other tested plugins.
Thank you for your understanding!
Bettina Hello!
Set up your thumbs from Newspaper -> Theme panel -> Block settings -> Thumbs on modules/blocks. If you deactivate a dimension from there, next time when you will upload an image, it will not be resized to that dimension.
After changing the thumbnail sizes you need to regenerate your thumbnails using a plugin. Check this: https://forum.tagdiv.com/using-the-theme-with-existing-content/
Thank you!
Bettina Hello @sprottenjunge !
Some starting points to improve your website page speed are here:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://www.xtechkr.com/optimize-newspaper-theme/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
– Disable the lazy load animation from here: https://www.screencast.com/t/O5pfqQdb and it will increase also the speed of your pages.
Please check the tutorials from those platforms, GT metrix and Google Pagespeed Insights, and I’m sure you can increase the page speed.
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Thank you for understanding!
Bettina Hello @luca!
You can build another menu(without that category) with another name and choose it for your mobile page: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
Thank you!
Bettina Hello!
Please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there and your website link.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
