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Bettina
tagDiv Staff

Hello @wimothy!

This issue with the error from Composer has also been discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello @wimothy !

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there and your website link.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff
Bettina
tagDiv Staff

Hello @danshul!

By editing a page with TagDiv Composer you could delete elements but also the row called “Empty column”.
You could try to delete it like this: select the row, press the button delete from your keyboard, then with your mouse select “YES”.
Also you have another option too, check this: https://www.screencast.com/t/pxuOzYIIpcG

You should make the row for how many columns(elements) you need: https://prnt.sc/wZ0MEn7z6kGR
Take a look here in this video for example where I build 6 columns: https://www.screencast.com/t/mZ2c5XamTFN

Thank you!

Bettina
tagDiv Staff

Hello!

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there and your website link.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

I understand your thoughts. This plugin has already been added to our list. We hope you can easily create your wonderful websites and use our theme with this plugin in the future.

Thank you for understanding!

Bettina
tagDiv Staff

Hello @oxyman!

We would like to investigate this issue further.
Please contact us via email at contact@tagdiv.com and provide once again the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look and let you know what can be done!

Thank you!

Bettina
tagDiv Staff

Hello @bananaj!

The difference is just in the settings (title). They have similar functionality.

Thank you!

Bettina
tagDiv Staff

Hello!

Let me know which error is appearing there, so I can help you efficiently.

Thank you!

Bettina
tagDiv Staff

Hello Carlos!

We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY

If you need to use the mobile version 1 or 2, then you need to disable the Mobile Theme plugin.

The AMP works better only with the Mobile Theme plugin. From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit to AMP.

Thank you!

Bettina
tagDiv Staff

Hello!

In most cases, this caused some conflicts with our theme, which is why it is recommended to be uninstalled. If this is not your case, then you can keep it active.

Thank you!

Bettina
tagDiv Staff

Hello!

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello Navis!

You need to set up your menu for that button by accessing the mobile viewport from the tagdiv composer.
Unfortunately, you can not delete the link, because it will refresh the page then. So, you need a link there. You can only change it from the code if you like.

2. I can not see your screenshot, please re-send it.

Thank you!

Bettina
tagDiv Staff

Hello @ezioboy!

Please use a cloud single template, and there you can add a sidebar easily in the Tagdiv Composer. Try to use the element called “Ad box” from TagDiv Composer, and there you need to add the ads: https://forum.tagdiv.com/ads-adsense-overview/

We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Bettina
tagDiv Staff

Hello @solokco!

We need to take a look and see what happened there.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello!

Please check the screenshot from above. The setting is in Media Library when you want to add the image: https://www.screencast.com/t/Oxue274e

Thank you!

Bettina
tagDiv Staff

Hello!

Try to reinstall the TagDiv Composer like:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello @MaxSchaaper!

You can use anyone from this list: https://demo.tagdiv.com/select_demo/newspaper-prebuilt-websites/, whichever you like the most.
You can have featured videos (https://forum.tagdiv.com/featured-image-or-video)and display them with some flex blocks. Customize the design as you need. The short text can be an excerpt which can be displayed in the flex blocks: https://forum.tagdiv.com/excerpts-introduction/ -> https://forum.tagdiv.com/flex-block-settings-guide/

We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Bettina
tagDiv Staff

Hello @eCronik !

Try to add your code here: https://prnt.sc/LxCHGt83Nzf9 or here: https://prnt.sc/blF3D9zQWR8B

I hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello @hadharm!

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

We will check and try to help you!

Thank you!

Bettina
tagDiv Staff

Hello @khzeshan5!

You need to edit the homepage with the Classic Editor plugin and there you’ll find the options.

Thank you!

Bettina
tagDiv Staff

Hello!

We would like to investigate this issue further.
Please contact us via email at contact@tagdiv.com and provide once again the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look and let you know what can be done!

Thank you!

Bettina
tagDiv Staff

Hello @hadharm!

Unfortunately, you can solve this only with this code.

Thank you!

Bettina
tagDiv Staff

Hello @khzeshan5!

Please check on every category individually if you selected Module 2 and the theme panel has saved your changes.
For the homepage, you can also modify it with the TagDiv Composer and choose a flex block instead. If you want to modify the style of the latest articles on the homepage, then you need to choose the module while you edit the page.
We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Bettina
tagDiv Staff

Hello!

You can request a refund here: https://themeforest.net/refund_requests/new

Thank you!

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